I recently bought three dresses and two pairs of wide-legged cropped trousers from FatFace, and I’m really pleased with my purchase. Everything fits perfectly, and the quality is excellent. The orderi... Se mere
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Se, hvad kunderne siger
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Se mere
Virksomheden har svaret
Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Se mere
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We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Storbritannien
- 01223 354794
4,7
Fremragende
146 anmeldelser
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Besvarelse fra FatFace - CAMBRIDGE 2
Good Afternoon Bridget,
Thank you for taking the time to leave us a review!
I am happy to hear you are loving our shapes and colours in our dressed! We bet you look fabulous in them!
We look forward to welcoming you back!
Kind Regards, JW
Just my style
Great shop! Everything is just my style and everything has excellent quality. Staff are always super nice (:
19. november 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fat Face is a name that always means beautifully created to me.
Fat Face is a name,which to me, is as excellent as Chanel or Jaegar. I always feel exceedingly well dressed and chic in their clothes.
17. november 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Everything went smoothly
30. september 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - CAMBRIDGE 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - CAMBRIDGE 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Clothes fit really well
I always find Fat face clothes are well made wash well and always looks so nice. Everything I order online comes quickly. Staff in your shops are always pleasant and happy to help. I enjoy shopping at Fat face
1. november 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Happy experience!
Picking up from the shop was very helpful. The man who attended & gave me the parcel was happy & efficient! Ta !
26. oktober 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
No Kids clothes 😔
Had seen some super children's clothes on line but was disappointed when we visited the Cambridge store to try and buy, discovered that they don't have any kids items.
My local fat face in St Ives has closed so Cambridge the nearest. PLEASE put kids stuff in-store.
1. november 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - CAMBRIDGE 2
Hey Sally,
Thank you for your review.
I am so sorry to hear that your local store does not stock kidswear. Sadly not all our stores do have kidswear available, usually the smaller stores. My apologies for any disappointment caused.
Please check our website store finder to see the stores that do stock it.
Your feedback however will be escalated to our retail team for consideration.
Have a great day,
Take care, CT
Great quality
19. oktober 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Exceeds your needs
The shopping experience was great because I can always count on Ff to deliver. It has something for everyone. I wasn't shopping for myself this time, but other people will be happy with what I got them.
10. oktober 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Great product always a pleasure to walk…
Great product always a pleasure to walk in the store so helpful and friendly
5. september 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Thank you for your 5* review regarding your recent visit to our Cambridge store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Bring back kids clothes
The Cambridge Manager and his team are very friendly and genuinely helpful. I have two kids (boy 9 and girl 6) and love the kids range. PLEASE bring it back to the Cambridge store!!!!
25. august 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hi Caroline, thank you for your review. It's great to hear that you have had such great experiences in our Cambridge store! I'll be sure to pass that feedback on to them. Your feedback about the availability of our kids stock is also incredibly helpful and I'll make sure that the relevant teams receive this for their consideration. Take care! CD
Good quality for the price
Ordering easy. Jeans arrived quickly. Collected from store. Tried on at the same time. Very good sale price. Quality good. Unfortunately too big so was able to return in store straight away. Will buy from Fat Face again
25. august 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Service was excellent
Service was excellent, and being able to collect from the store was convenient.
15. august 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great local Staff when I telephoned
15. august 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent call with one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Besvarelse fra FatFace - CAMBRIDGE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Besvarelse fra FatFace - CAMBRIDGE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Again another great experience.
Again another great experience.
My order was made online. Quick delivery and great products on sale.
This time one of the t-shirt I ordered had a thread defect.
I visited my local Fat Face shop that immediately ordered a new one for me keeping the bad one.
Great customer service for sure.
11. juni 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
The staff in the Cambridge office are…
The staff in the Cambridge office are always friendly and helpful. The shop is very well laid out and the changing rooms are big and clean.
28. maj 2023
Besvarelse fra FatFace - CAMBRIDGE 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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