Wonderful shop great range and choice as always fatface quality never lets you down Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just t... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Se mere
Virksomheden har svaret
Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Se mere
Virksomheden har svaret
We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Storbritannien
- 01223 354794
4,7
Fremragende
139 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fatface never lets you down
Wonderful shop great range and choice as always fatface quality never lets you down
Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just the holiday mood lol small problem the very chatty manager serving us left our shorts out of bag luckily changing into new outfit in cambridge was able to go back show email Receipt and get shorts but we had to walk all the way back from our riverside seats with our jug of pimms near by and not once home or a drive back another day wouldnt have made the visit so good
7. juni 2026
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great quality clothes, made to last.
The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.
24. april 2026
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and polite staff
Nice style, good fit. Like collect option. Helpful and polite staff in shop.
31. marts 2026
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Superb customer service
I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was sorted within 10 minutes. Faultless.
7. marts 2026
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Once again an excellent good fitting…
Once again an excellent good fitting shirt from Fatface.
28. januar 2026
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothes for men with Tall/Big fits
In the past, I have purchased women’s clothing from FatFace shops on the high street and was happy with the quality. Looked at some men’s clothes in the Cambridge branch and was interested to find out that Tall/Big clothes for men are available online. After placing an order for 5 products and paying the unavoidable home delivery charge, it was very pleasing (and a relief) that all the clothes were a great fit. Though on the costly side, the delivery service was excellent.
15. december 2025
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line
Ordered on line , quick service picked up in store ( free delivery)
9. december 2025
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Avoid using click and collect
Ordered on a Friday to collect from store “by Sunday 3pm”. Went the following Tuesday to collect, after having had a text to say it was there.
They said it wasn’t there, and there were lots of people getting texts even when the parcel hadn’t arrived. I will not be using click and collect again!
6. december 2025
Besvarelse fra FatFace - CAMBRIDGE 2
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Appalling customer service
Appalling customer service. My wife returned with garment to ask for a paper receipt which they had failed to provide and they refused. Worse, the man behind the counter was hostile, deeply unpleasant and accusatory, suggesting I was somehow trying to cheat the company! The worst example of customer service I've ever experienced and am taking this up with Head Office.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - CAMBRIDGE 2
Good morning, Iain,
Thank you for your review and for promptly providing the additional information we requested.
I’m pleased to confirm that the issue has now been resolved, and it was a pleasure speaking with you earlier today.
If you need any further assistance, please don’t hesitate to reach out.
Best regards,
LE
Purchased Marie V Neck jumper in Ivory
Purchased Marie V Neck jumper in Ivory
From Cambridge store. I was delighted with the jumper, excellent quality and fit.
I was told that the jumper also came in a teal colour, which I purchased on line.
Quick delivery.
Very helpful lady in store, Ana.
Overall very impressed with my visit.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line delivery
Very efficient service. Collected in store where the staff were very helpful. Loved what I bought.
24. oktober 2025
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CAMBRIDGE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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