Fascinators4weddings Anmeldelser 

529
•
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Well, after numerous emails and my previous two posts on this site I finally received a response from Daniel. He said that the returned fascinator smelled of perfume and therefore I am not entitle... Se mere

Bedømt til 5 ud af 5 stjerner

After being let down by another supplier...they went out of way to help with last minute order. Sent pics of colours to match they chatted on WhatsApp and as promised all arrived next day. Encouraged... Se mere

Bedømt til 5 ud af 5 stjerner

Difficult to match pink of my outfit but this clutch bag in "Parfait" was spot on! I'd seen it in a hat hire shop but ot was more cost effective to buy it online. Ordering was straightforward, bag ar... Se mere

Bedømt til 5 ud af 5 stjerner

Wow, after reading some recent reviews on here I was a little concerned about ordering. However, it seemed obvious who was in the wrong. With the help from a very experienced, knowledgeable and hel... Se mere

Virksomhedsoplysninger

  1. Hovedbeklædningsbutik
  2. Tøjbutik

Oplysningerne kommer fra forskellige eksterne kilder

Fascinators 4 Weddings for a wide selection of Fascinators and matching accessories.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

529 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 71 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(529)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

They ignore refund requests

Awful customer service – they ignore refund requests. I ordered a flat cap that didn’t fit and requested a refund within 2 days, well within their 14-day policy. Their own autoresponder promised a reply in 2 days, but it’s been 2 weeks, and they’ve ignored both my emails. If something goes wrong with your order, don’t expect any help. Avoid this store.

Update: The company responded below, but instead of processing my refund, they made excuses about being a small business and ignored the fact that their autoresponder promised a reply in 2 days, yet I waited 2 weeks. I followed their refund policy exactly and still got no response until I left this review. If they actually cared about customer service, they'd issue my refund instead of making excuses.

26. februar 2025
Fascinators4weddings-logo

Besvarelse fra Fascinators4weddings

Hi Rhys

You can see our returns policy and you've quoted from it, so you do know how to proceed with a return. We're a tiny family business and we get thousands of emails - unfortunately some do get missed. Apologies about that.

For full information on our returns policies please have a look on our website. When customers message us about a return our automated response also provides full details.

Best wishes

Daniel

Bedømt til 5 ud af 5 stjerner

Highly delighted with the collapsible…

Highly delighted with the collapsible hat I purchased. It's lovely quality & will look fabulous with the outfit I'm planning for a summer wedding. So pleased I can pack in for a flight & it was still look great! Very pleased with my purchase, thank you.

30. januar 2025
Bedømt til 1 ud af 5 stjerner

Don’t bother using this company they…

Don’t bother using this company they will not refund if there is a problem and they even keep the item you have sent back for a refund. !!!!!
I am editing my review as Daniel from fascinations4weddings clearly has got the wrong order number the number you are quoting Daniel is for the bag that was correct and I used for my daughters wedding. The ref order number 85093 is the bag which you have had delivered back to you and I am waiting on a refund or for you to send back to me if you feel you can not refund. I was told over the phone no one would be about to refund me as they was closed for holiday so they still received this within the stated time, all I want is a refund for the bag I sent back as it was the wrong colour. The correct bag I re ordered and paid for was fine and used. This is such bad customer service. It’s funny how you reply through trust pilot and not emails.

18. august 2024
Fascinators4weddings-logo

Besvarelse fra Fascinators4weddings

Hi Paulette

Order 85223 was for a bag that wasn't returned and you never requested a refund. Please remove this review.

A note for our customers, this person also got their husband to give us a 1-star review! This was all because they returned an item far too late for a refund. If you look at the 10 reviews we received after this you'll see they are all 5-star reviews that properly represent our business.

Best wishes

Daniel

Bedømt til 5 ud af 5 stjerner

The ease of all about my order.

Ease of ordering, quick response and reassurance on a query. Order placed late Wed afternoon, had item early Friday morning, delivered on time. Would definitely recommend to friends, would have no hesitation using again.

1. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Return

Took 20 percent off for return and when I asked for an explanation, no reply. Disgusting!

23. september 2024
Fascinators4weddings-logo

Besvarelse fra Fascinators4weddings

Hi Michele

Under our returns policy, in order to be eligible for a full refund customers have to return items in their original new condition. The hat we received back from you smelled strongly of perfume. It's difficult to understand how this could happen if a hat was just tried on and not worn. In any case, we withheld 10% of the refund to cover our costs in returning the item to saleable condition, as clearly set out in our returns policy. Can you imagine receiving an expensive events hat smelling strongly of perfume?

Please consider revising this damaging 1-star review of our small family business. We proceeded on the basis of the returns policy you agreed to when you placed your order.

Best wishes

Daniel

Bedømt til 5 ud af 5 stjerner

Perfect fascinator

Was delivered quickly and well packaged (actually boxed and wrapped in tissue). The colour was perfect and the fascinator was extremely well made.

4. september 2024
Bedømt til 5 ud af 5 stjerner

The best personal service …

After being let down by another supplier...they went out of way to help with last minute order. Sent pics of colours to match they chatted on WhatsApp and as promised all arrived next day. Encouraged me take some options knowing could return the ones didn't use. Told everyone at wedding how great they were will go nowhere else again. So many compliments on my headgear

11. august 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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