Gutes ersatzteil so war es mir möglich meinen Vespa Sitz zu retten und nicht wegzuwerfen. Der Verkauf und Versand war auch Super würde immer wieder bei dem Händler einkaufen.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Habe zwei Bestellungen gemacht eine wurde Geliefert die andere nach mehrmaligen hin und her als nicht geliefert bestätigt bekommen. Seitdem warte ich auf die Lieferung. Da werde ich nicht nochmal was... Se mere
The part was sent exactly as described, dispatching pretty quickly (DHL were another matter, I will use NL post in future) but the part arrived and was exactly as described no surprises no fuss. A day... Se mere
It was my second purchase, No problems, good service. Also, the price of the Item bought was lower in comparison to other online stores that sell the same part.
Virksomhedsoplysninger
Skrevet af virksomheden
Falan Parts is a Vespa specified parts webshop. We ship worldwide with an availability of more than 50.000 Vespa parts. We have a wide variety of parts, from unique brands to mainstream Piaggio parts.
Kontaktoplysninger
4,3
Fremragende
405 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
El empleado que me escribio por email…
Pude no entender lo que El empleado me decia.al final quedo bien .
Gracias
8. september 2024
Besvarelse fra falanparts.com
Estimado David,
Gracias por la reseña.
La hemos analizado, pero no podemos ver lo que deseaba que se aclarara. Si tiene alguna pregunta para nosotros, no dude en comunicarse con nosotros en cualquier momento :)
Saludos cordiales,
Equipo de Falan Parts
communication
There is only one communication channel, WhatsApp. But it is not maintained in a serious manner. You are not told when the delivery will be. International delivery is very non-transparent. I pay the VAT from Holland plus customs in Switzerland plus more VAT from Switzerland. The whole system is not customer-friendly. Next time I will buy from a transparent supplier.
5. september 2024
Besvarelse fra falanparts.com
Dear Rolf,
Thank you for the review.
We indeed see that something went wrong with your communication. Our apologies for this; we wish it had gone smoother :(
Customers outside the EU do not pay us VAT. You only pay VAT to your local government as an import tax, which your local customs charge you. So, you did not pay double VAT. You can see this in your order.
And we looked back at it, but we do not understand what you mean by the international transport not being very transparent. The tracking seems to work perfectly :)
If you still have any questions, please feel free to reply to the email we sent you. We are keen to receive feedback on the tracking system that is not transparent, according to you.
Best Regards,
Team Falan Parts 🛵
Besvarelse fra falanparts.com
Dear Nial,
Thank you for your review.
Sadly, you have not contacted us on our platforms regarding a late delivery. After looking into it, we see that the delivery driver tried to deliver your package, but you were not at home.
Because of this, the package was sent to a nearby postal office, where you let it sit for two weeks.
We are unsure why you are placing a review stating that we are late when you let the package sit at the postal company. The delivery itself was done well within the given timeline :)
If you still have any questions, please let us know.
Best regards,
Team Falan Parts 🛵
Great price
Great price, good communication, fast delivery, well packed and a great product. Would definitely buy from them again.
4. september 2024
Easy to order
Easy to order. Transport within schedule .
Product as expected!!
Very professional!
Congratulations!
30. august 2024
I have used this dealer numerous times…
I have used this dealer numerous times and service is always great highly recommended
26. august 2024
I understand that this is international…
I understand that this is international base, i got 2 separate orders with them. My only complaint i have is shipping takes to long and no phone no# to call. We only connect with whats up app. They are good to answer but the time difference and i dont fell they did a extra mile to satisfy my mix up and issue on my orders. I’ve spent over 1$k with them. Coz of poor communication they even almost send me another set of my order. But i messaged them to be on good faith. And to justify that i don’t take advantage.
I have not put my parts yet but i am sure it will be fine. Its all malossi for my vespa
1. august 2024
Everything was as described
Everything was as described. Parts arrived sooner than espected.
8. august 2024
Beautiful Vespa bag arrived well…
Beautiful Vespa bag arrived well packaged and promptly. Will order from you again. Thank you
29. juli 2024
Produkt war/ist beschädigt und passz…
Produkt war/ist beschädigt und passt nicht.
Verkäufer reagiert auf keine Mails.
Edit: Die Firma hatte Urlaub und hatte deshalb nicht aif meine Mails geantwortet.
Das beschädigte Produkt wird jetzt ausgetauscht, mal sehen ob das Ersatzteil besser ist.
31. juli 2024
Perfect store.
22. juli 2024
Very helpful and quick to respond
Ordered some bitubo shocks for my Vespa from Falan Parts to the UK and overall a great experience. Noah was very helpful and replied quickly to any questions or messages.
Worked out much cheaper than SIP or Scooter Centre also. Would 100% use again.
Thanks 👍🏼
29. juli 2024
Uopfordret anmeldelse
Sosa rims black
I bought the Sosa rims black for my Vespa Sprint and put the final touch on my customization. They make the Sprint look more special.
20. juni 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.