Gutes ersatzteil so war es mir möglich meinen Vespa Sitz zu retten und nicht wegzuwerfen. Der Verkauf und Versand war auch Super würde immer wieder bei dem Händler einkaufen.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Habe zwei Bestellungen gemacht eine wurde Geliefert die andere nach mehrmaligen hin und her als nicht geliefert bestätigt bekommen. Seitdem warte ich auf die Lieferung. Da werde ich nicht nochmal was... Se mere
The part was sent exactly as described, dispatching pretty quickly (DHL were another matter, I will use NL post in future) but the part arrived and was exactly as described no surprises no fuss. A day... Se mere
It was my second purchase, No problems, good service. Also, the price of the Item bought was lower in comparison to other online stores that sell the same part.
Virksomhedsoplysninger
Skrevet af virksomheden
Falan Parts is a Vespa specified parts webshop. We ship worldwide with an availability of more than 50.000 Vespa parts. We have a wide variety of parts, from unique brands to mainstream Piaggio parts.
Kontaktoplysninger
4,3
Fremragende
405 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Falanparts have: Can be Trusted & deliver reliably, Worldwide
Falanparts have:
1. Organised website
have (for me Vespa) available spare
parts of which are not available
here in NZ or AUST.
2. Customer support via (
WhatsApp); this ensures
customers in my case
International are attended
to in a reasonable time.
3. The part I bougt via Falanparts
arrived here in NZ (19,000km)
in aprox. 2.7 weeks.
.
2. december 2024
I have ordered 2 times some parts from…
I have ordered 2 times some parts from falanparts, both times it didnt arived on tume, until I reminded them several times and asked what is the problem, I did get one shipment after 5 months😂. Also they never responded in written to mails, so quite bad communication as well. But afterall I did get the parts, so not horrible experience. But much space to improve. Its a pitty since they got wide assortiment of parts for Vespa.
6. november 2024
Besvarelse fra falanparts.com
Dear Dean,
Thank you for the review.
We have looked into it for you but could not find any emails from you at all. So the review does not really match the story :(
We did however email you, but without any reply... So we are not sure how you can tell us to improve when you do not reply.
As for your order being late. Sadly we have made a mistake with it. Which was solved right away as soon as you contacted us through our chat.
We also apologized for it and offered you an additional solution, which again, we got no reply on.
We hope you still enjoy the parts, however :)
Best regards,
Team Falan Parts 🛵
U.need better transportation service …
U must improve the speed to transport the package we are in 2024 and you transport by dhl with car and not by plane
23. oktober 2024
Merci pour le produit mon Vespa…
Merci pour le produit mon Vespa fonctionne très bien,,,,
24. oktober 2024
We ordered some stickers for my sons…
We ordered some stickers for my sons Piaggio Zip. Everything was going great up until the couriers got involved :-(. They returned the package to Falan twice which delayed the receipt of the package. Falan then paid for Express delivery via a different courier, success - goods received. Thanks to Noah at Falan for his help.
14. november 2024
Uopfordret anmeldelse
not even updating on my purchase LOL
22. oktober 2024
Besvarelse fra falanparts.com
Dear Jazzelle,
Thank you for the review.
We see that we did update your order accordingly and that it arrived within a short week in The Philippines as planned.
It is however you, who did not reply to any of our emails sadly. Which if you want to do, is still possible. But please do not write reviews on this page with lies. That is very unkind of you.
We hope you still enjoy the parts.
Best regards,
Team Falan Parts 🛵
Très satisfait
Très satisfait, livraison rapide malgrès le fait que je sois en France, très bien emballé, j’ai bien reçu les produits demandées et c’était parfait
Je recommande ce site
11. oktober 2024
Paar tassen besteld voor mijn Vespa.
Paar tassen besteld voor mijn Vespa.
Goede kwaliteit en correcte prijs.
Vlotte levering via DPD.
Professioneel advies gekregen.
Niet “onmiddellijk” antwoord via whatsapp, maar dat is ook niet nodig.
De medewerkers van Falan Parts zitten niet constant voor hun scherm, er moeten bestellingen ingepakt en verstuurd worden, enz….
Goede dienstverlening en goede artikelen!
TOP
27. oktober 2024
Uopfordret anmeldelse
Fallanparts eine schlechte Erfahrung
Eben……. Habe ich ja schon geschrieben, immer so hindrehen das die anderen daran Schuld haben 😂😂😂😂😂 dann 3 Wochen zu Tode schreiben, nix passiert den großen Retter spielen wollen und dann ein Diplomatisches Schlusswort.
Dieser rote Faden zieht sich durch eure ganzen Bewertungen die negativ bewertet wurden. 😂😂😂😂😂😂
Ach ja ……da wahren ja noch die Automatischen Sprachroboter …… auch sehr Lustig 🤣
23. oktober 2023
Uopfordret anmeldelse
Besvarelse fra falanparts.com
Lieber Peter,
Wir sind uns ehrlich gesagt nicht sicher, was Sie von uns wollen. Sie haben mehrere E-Mails von uns erhalten, auf die Sie nicht geantwortet haben.
Aus diesem Grund sind wir zu dem Schluss gekommen, dass Ihre Probleme gelöst sind. Wenn Sie Fragen haben, lassen Sie es uns bitte wissen. Wir beantworten sie gerne.
Viele Grüße,
Team Falan Parts
Falan promptly fulfilled my order.
The chaps at Falan promptly fulfilled my order shipping to the U.S.A. even after DHL mishandled the original shipment. My Vespa parts arrived, and I am very pleased with the service I received. Good communication with them via their site chat function and email/WhatsApp.👍 I have just placed another order, and I am sure I will be equally satisfied.
21. oktober 2024
Uopfordret anmeldelse
Besvarelse fra falanparts.com
Dear Scott,
Thank you for the review.
We appreciate it a lot! Enjoy the parts, and we hope to see you back again soon :)
Beste regards,
Team Falan Parts 🛵
Product delayed 3 months and even…
Everything ok with the product.
I would prefer a bit better customer service
1. oktober 2024
GOOD PLACE TO GET VESPA PARTS
24. september 2024
Besvarelse fra falanparts.com
Dear Harry,
Thank you for the review.
That is how we like to see it 😎. Enjoy the parts!
Best regards,
Team Falan Parts 🛵
Besvarelse fra falanparts.com
Lieber Steffen,
Vielen Dank für die Bewertung.
Wir freuen uns, dass dir unsere Teile gefallen. Unser Shop wird fast wöchentlich um neue Teile erweitert :)
Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen.
Viele Grüße,
Team Falan Parts 🛵
Besvarelse fra falanparts.com
Dear Gurkan,
Thank you for the review.
Glad to see you like it all!
Best regards,
Team Falan Parts 🛵
Very good delivery and quality on the…
Very good delivery and quality on the products. I Will definetley buy again.
11. september 2024
Besvarelse fra falanparts.com
Dear Daniel,
Thank you for the review.
We hope you will enjoy the fantastic indicators on your ZIP!
Best regards,
Team Falan Parts 🛵
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.