They were closed when I purchased my products but they here was no reference on the web. Then once they reopened it took another 3 weeks until my purchase arrived even though I selected the fast sh... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Gutes ersatzteil so war es mir möglich meinen Vespa Sitz zu retten und nicht wegzuwerfen. Der Verkauf und Versand war auch Super würde immer wieder bei dem Händler einkaufen.
It was my second purchase, No problems, good service. Also, the price of the Item bought was lower in comparison to other online stores that sell the same part.
The part was sent exactly as described, dispatching pretty quickly (DHL were another matter, I will use NL post in future) but the part arrived and was exactly as described no surprises no fuss. A day... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Falan Parts is a Vespa specified parts webshop. We ship worldwide with an availability of more than 50.000 Vespa parts. We have a wide variety of parts, from unique brands to mainstream Piaggio parts.
Kontaktoplysninger
4,3
Fremragende
404 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 41 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kjapp oppgjør
29. april 2026
Fast delivery and unique item!
Fast delivery and I was so glad I found that peace to repair the seat of my scooter 🛵! Thanks a lot!
16. april 2026
Product ok but shipping was terrible
Product ok but shipping was terrible, ordered on 16/04 with a 2 day delivery was tendered to DHL on 23/04 only after I asked where it was, you forgot to ship and blamed DHL for the delay, parcel was finally delivered on 29/04, almost two weeks later, I asked for at least shipping refund and you asked why….
I’m very happy with my purchase and I also advertised it on social media but you should be more “professional”, a mistake can happen, is not a shame….
23. april 2026
Very good for this acquired
22. april 2026
Disappointing experience
"Disappointing experience: slow processing and poor communicationI ordered two mirror covers on April 3rd, but the package was only handed over to the courier 10 days later, despite the promise of fast shipping. The items finally arrived after 17 days. Customer management definitely needs improvement."
10. april 2026
Seamless buying experience with helpful…
Seamless buying experience with helpful add-on suggestions within the Falan online shop.
The after sale transparency of delivery timing and progress was not great. Maybe an opportunity to improve customer visibility as the DHL system is lacking.
7. april 2026
Très bonne article livré rapidement le…
Très bonne article livré rapidement le chauffeur qui m'a li re très professionnel avec un code je recommande ce site à mon entourage
7. april 2026
Hello
Hi, I prefer a set of rim and a tone wheel and I had really a good products and am happy ,
And of course my order come in Rhodes Greece fast ,,
And the good experience was that I text to contact with some one and they answer me fast and they help me a lot about what I wanted , his name was Alex ,
19. marts 2026
I hGreat experience with Falanparts. Fast processing, clear communication, and everything arrived as described. Reliable store - would order again.ad a very positive experience with…
I had a very positive experience with Falanparts. The ordering process was smooth and straightforward, and I received a confirmation promptly after placing my order. The communication was clear and professional. The products were exactly as described, well-packaged, and delivered in good condition. Overall, the service felt reliable and trustworthy.
I would definitely consider ordering from Falanparts again and can recommend them to others looking for motorcycle parts and gear.
26. marts 2026
Mijn bestelling is nog steeds niet…
Mijn bestelling is nog steeds niet aangekomen. Er is een DHL-trackingnummer aangemaakt, maar er is al 4 dagen geen beweging geweest.
the problem was found to be related to DHL. Friends were very helpful and the package will arrive as soon as possible
7. april 2026
Uopfordret anmeldelse
Ease of ordering & aftersales if having…
Ease of ordering & aftersales if having any questions...
6. marts 2026
Schnelle Lieferung und top Qualität.
10. marts 2026
Parts arrived in time.
31. marts 2026
Uopfordret anmeldelse
Great service & item came as expected
9. marts 2026
There is very poor communication
There is very poor communication. When questions are asked by Whatsapp it takes hours if not a day before they are answered. In such a situation I tend to drop out. It is emphasized that the question will be answered bu email. Problem: this does not happen. As a result you lose your clients.
2. marts 2026
Besvarelse fra falanparts.com
Dear Edwin,
Thank you for your review. We are sorry that you feel this way.
We are always more than happy to reply to our customers and tend to do so pretty quickly on WhatsApp.
We have had a look, but cannot find any chat from you on WhatsApp. For this reason, we believe the review isn't genuine.
You did chat with us throughout our website chat. We see that all of our questions had been answered within a normal time frame by email (our website chat is an easy way to ask a question without having to send an email; you then get a reply from us, which goes directly to your email with a link to go back to the chat, and chat with us). We even see that you have been helped out with switching a part whilst it was already packed and ready to be shipped...
If you want to talk with us and get a fast response, you should always use our WhatsApp.
And if you did contact us via WhatsApp, but under a different name or with a different number. Please let us know, and we will look into it :)
Please let us know if you have any questions and or concerns.
Best regards,
Team Falan Parts
Best price for the sip vape touring…
Best price for the sip vape touring 12v, CNC flywheel ignition vor Vespa V50. Cheaper than any competitor around.
2. marts 2026
My go to scooter shop
My go to Scooter Shop. Great selection of products for great prices!
18. februar 2026
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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