I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
I tried three methods to charge my car. It takes far to long to get it to work, the instructions are clear, but it fails to start and you then need to try different methods several times. Also the pri... Se mere
I was charged €8 for overstay . There should be grace period of 5-10 mins to allow customers transit to third cars . Really disappointed with this service . Far tooo expensive . Considering v not... Se mere
3,6
Middel
433 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product worked as expected
Product worked as expected. Only comment i ha ve is when shipped text is sent, an eta date would be desirable if possible
25. maj 2026
Besvarelse fra EZO
Hi Ryan,
Thank you for your feedback! ⚡
We're delighted to hear everything worked as expected.
We also appreciate your suggestion regarding delivery updates. We currently advise that fobs typically arrive within 5–10 business days, but we understand how having a more specific estimated delivery date alongside shipping notifications could provide additional reassurance.
Thank you for taking the time to share your feedback. Insights like yours help us continue to improve the customer experience.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Patrick,
Thank you for the great feedback! ⚡
We're delighted to hear the charger was easy to access, available when you needed it, and worked as expected.
Providing a reliable and convenient charging experience is exactly what we aim for.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Very5 star
Very easy for payments, chargers all over country, cheaper than other companies, very good customer service.
4. juni 2026
Besvarelse fra EZO
Hi Noel,
Thank you for taking the time to leave such a detailed review, it genuinely means a lot to the whole team!
We're glad your experience charging with us has been so positive. It's only going up from here 🌟
Electric regards,
EZO Support Team.
Easy to use
Easy to use. Had to call helpline which was answered quickly and the lady was very helpful
21. maj 2026
Besvarelse fra EZO
Hi Deirdre,
Thank you for the great feedback! ⚡
We're delighted to hear you found EZO easy to use and that our support team was able to assist you quickly when you needed help.
It's especially lovely to hear that the team member you spoke with was so helpful.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Lidl charger in Charleville didn’t…
Lidl charger in Charleville didn’t work. Kept indicating I needed to plug in but was already plugged in. The date was the 3rd of June and the time 13.00. I had to go to a different charger which worked.
3. juni 2026
Besvarelse fra EZO
Hi James,
Thank you for flagging this.
We'd love to look into this further for you — could you reach out to us at support@ezo.ie with any additional details such as the date and time of your attempt? That'll help us identify the session and get to the bottom of it!
Electric regards,
EZO Support Team.
The app needed updating since the last…
The app needed updating since the last time I used it and logging in was a complete pain
12. maj 2026
Besvarelse fra EZO
Hi Kevin,
Thank you for taking the time to share your feedback. ⚡
We're continually enhancing the app experience for our customers, and feedback like yours helps us identify opportunities to make the process even smoother and more intuitive.
We appreciate you sharing your thoughts with us and thank you for helping us continue to improve.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Tom,
Thank you for the wonderful feedback! ⚡
We're delighted to hear you found EZO easy to use and that you received excellent service.
Providing a simple, reliable, and enjoyable charging experience is exactly what we aim for.
We really appreciate you taking the time to share your review with us.
Electric regards,
EZO Support Team.
Competitive price for fast charging
Competitive price for fast charging, during our 2-weeks trip on Scotland in May. EZO charging stations are quite easy to use with the EZO app. However in a few cases we needed to retry several times to get the charging going. Sometimes the charging power (kW) was less than mentioned in the app (even with an almost empty battery).
Attention for the users: if you charge in an EZO station using other apps (e.g. Zapmap), you may have to pay a higher unit price.
19. maj 2026
Besvarelse fra EZO
Hi Piet,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear you found our charging network competitively priced and easy to use during your travels around Scotland.
We also appreciate your comments regarding connection attempts and charging speeds. Feedback like yours is valuable as we continue to enhance the charging experience across our network.
If you'd like us to take a closer look at any of the charging sessions you mentioned, please feel free to contact our support team at support@ezo.ie and we'll be happy to investigate further.
Thank you again for sharing your experience, and we hope to support you again on future journeys.
Electric regards,
EZO Support Team.
I was charged 8 euros fine for parking…
I was charged 8 euros fine for parking an hour and no extra time was specified or time limit for parking was specified nor my car was fully charged.
4. juni 2026
Besvarelse fra EZO
Hi Richard,
Thank you for reaching out and for flagging this.
Just to clarify, the charge applied was an overstay fee rather than a parking fine — these are in place to keep charging spots available for other drivers. The fee varies depending on the charger type: 45 minutes on fast chargers, and 10 or 24 hours on slower ones. This is always visible before starting a session — just select a connector and tap "Show Pricing" in the app to see the full breakdown.
We hear you on the visibility of this and we're always working to make it clearer.
As a gesture of goodwill, we've gone ahead and refunded the fee— you should see it back within a few business days. We hope to see you charging with us again soon!
Electric regards,
EZO Support Team.
Help when needed.
The personnel who assisted me, when the charger at the hotel didn't work, where kind and understanding, and made a positive difference in an otherwise frustrating event.
19. maj 2026
Besvarelse fra EZO
Hi Paul,
Thank you for taking the time to share your feedback.
We're delighted to hear that our team was able to support you when you needed assistance and help turn a frustrating situation into a more positive experience. ⚡
Providing helpful, understanding, and responsive support is incredibly important to us, so it's wonderful to hear that our team made a difference.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Claire,
Thank you for your review! ⚡
We're delighted to hear you found EZO very easy to use.
Making EV charging simple, convenient, and hassle-free is exactly what we aim for.
Thanks for taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Brian,
Thank you for the great feedback! ⚡
We're delighted to hear you found EZO easy to use and accessible.
Providing a simple and convenient charging experience is exactly what we aim for.
We really appreciate you taking the time to share your feedback with us.
Electric regards,
EZO Support Team.
I was new to ev and charging
I was new to ev and charging. Explanations over the phone (various dates) were helpful, clear and patient. Phone response staff are a credit to EZO.
18. april 2026
Besvarelse fra EZO
Hi William,
Thank you for the wonderful feedback! ⚡
We're delighted to hear that our team was able to support you as a new EV driver and provide clear, helpful, and patient guidance whenever you needed it.
Your kind words mean a lot, and we'll be sure to share them with the team. It's fantastic to hear they helped make your transition to EV charging a positive experience.
Thank you for taking the time to leave us a review.
Electric regards,
EZO Support Team.
Great availability but charging per…
Great availability but charging per minute after 40 minutes even though the car was not even 80% charged was a bit greedy, ended up paying more for minutes than for kilowatts, that should not be happening
22. maj 2026
Besvarelse fra EZO
Hi Eugene,
Thank you for taking the time to share your feedback. ⚡
We're delighted to hear you've found our charging network readily available when you need it.
Overstay fees are designed to encourage charger availability and help ensure charging bays remain accessible for all EV drivers. Information on pricing, including any applicable overstay fees, can be viewed in the app before starting a charging session by selecting a connector and tapping "Show Pricing".
If you'd like us to take a closer look at your charging session, please feel free to contact our team at support@ezo.ie and we'll be happy to review it with you.
Electric regards,
EZO Support Team.
I had to phone for help the first time…
I had to phone for help the first time I used the charger before I had the APP. the person I spoke to was very helpful. I now have the fob and it is very easy now.
1. maj 2026
Besvarelse fra EZO
Hi John,
Thank you for the lovely feedback! ⚡
We're delighted to hear that our team was able to help you get started and make your first charging experience a positive one.
It's also great to hear that you're finding the fob easy to use and that charging is now even more convenient for you.
We really appreciate you taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Chris,
Thank you for the great feedback! ⚡
We're delighted to hear you find EZO user-friendly and that you're enjoying our network of chargers.
Making charging simple, convenient, and accessible is exactly what we aim for.
Thank you for taking the time to share your experience with us.
Electric regards,
EZO Support Team.
All good except there isn't enough…
All good except there isn't enough machines in ikea ballymun. There is only two we could do with more .there is spaces marked for them but bo machine
4. juni 2026
Besvarelse fra EZO
Hi Grace,
Thank you for your feedback! ⚡
We're delighted to hear you've had a positive experience overall.
We also appreciate your comments regarding the number of chargers available at IKEA Ballymun. Feedback like yours is incredibly valuable as we continue to grow and improve the charging network to meet increasing demand.
Thank you for taking the time to share your thoughts with us.
Electric regards,
EZO Support Team.
Too expensive
Too expensive, no loyalty scheme plus it is not obvious at all that to use the charger in lidl in kilkenny city that it requires the ezo app
31. maj 2026
Besvarelse fra EZO
Hi Derek,
Thank you for the feedback, we really appreciate it.
On the pricing and loyalty scheme, we've noted your thoughts and will make sure they reach the right team. It's always useful to hear how our customers feel about this.
Regarding the Lidl Kilkenny charger, just to flag that this unit is owned and operated by Lidl directly rather than by us, so any signage or instructions at that location would fall on their end. That said, we appreciate the feedback and will keep it in mind as we continue to grow the network.
If you'd like any help getting the most out of EZO, don't hesitate to reach out to us at support@ezo.ie, we'd love to help make your next experience a smoother one.
Electric regards,
EZO Support Team.
Very easy to use and customer service…
Very easy to use and customer service very helpful.
8. maj 2026
Besvarelse fra EZO
Hi Nusret,
Thank you for the lovely feedback! ⚡
We're delighted to hear you found EZO easy to use and that our customer service team was able to help when needed.
Providing a simple charging experience backed by helpful support is exactly what we aim for.
We really appreciate you taking the time to share your experience with us.
Electric regards,
EZO Support Team.
Besvarelse fra EZO
Hi Julie,
Thank you for the fantastic feedback! ⚡
We're delighted to hear you find EZO great, reliable, and easy to use.
Providing a dependable and hassle-free charging experience is exactly what we aim for.
Thanks for taking the time to leave us a review.
Electric regards,
EZO Support Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.