EZO Anmeldelser 

430
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also... Se mere

Bedømt til 4 ud af 5 stjerner

App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.

Bedømt til 1 ud af 5 stjerner

I was charged €8 for overstay . There should be grace period of 5-10 mins to allow customers transit to third cars . Really disappointed with this service . Far tooo expensive . Considering v not... Se mere

Bedømt til 4 ud af 5 stjerner

Good service, could do better with upgraded stations. Having visited various charging points in Elgin it was disappointing that only 2 units out of 7 were working and those two were being used. Phonin... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

430 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(430)

394 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Happy with the operation through the…

Happy with the operation through the phone app.

13. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Jerry,

Thank you for your review! ⚡

We're delighted to hear you're happy with your experience using the EZO app.

Making charging simple and convenient through the app is something we work hard to achieve, so it's great to hear it's working well for you.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Bedømt til 5 ud af 5 stjerner

Easy to use and very efficient.

Easy to use and very efficient.

14. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Jason,

Thank you for your review! ⚡

We're delighted to hear you found EZO easy to use and very efficient.

Providing a simple, reliable, and convenient charging experience is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Bedømt til 4 ud af 5 stjerner
EZO-logo

Besvarelse fra EZO

Hi Ray,

Exactly what we like to hear! ⚡ Thanks for sharing!

Electric regards,
EZO Support Team.

Bedømt til 1 ud af 5 stjerner

Charger’s constantly inoperable

Charger in Achill, co Mayo not working when I was low on charge.

Charger in Westport has never worked while I was there.

Newly installed charger in greystones not working for over a year.

Charger in Bray, Co Wicklow regularly out of service.

These three example’s are a top of the iceberg.

It is an Incredibly unreliable service and it is even more frustrating that the business is expanding one of the least fit for purpose networks on ireland.

12. november 2025
EZO-logo

Besvarelse fra EZO

Hi Alan,

Thank you for your review.

We really appreciate you flagging the issues at Achill — this has been raised with our technical team and will be treated as a top priority.

Regarding Westport, could you give us a bit more detail on which unit you're referring to? We have a few chargers at that location and we want to make sure we're looking at the right one.

On Bray and Greystones, after reviewing your account we can see that the attempts there were at ESB and Lidl-owned ABB units — as these aren't operated by us, servicing and maintenance falls outside of our hands. For any issues with those chargers, you'd need to reach out to the respective operators directly.

If you'd like to discuss anything further, don't hesitate to reach out to us at support@ezo.ie — we're always happy to help!

Electric regards,
EZO Support Team.

Bedømt til 5 ud af 5 stjerner

Great lovely job

Great lovely job

10. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Mohammad,

Thank you for leaving us a review!

Love hearing that it's all working well for you.

Happy charging⚡

Electric regards,
EZO Support Team.

Bedømt til 3 ud af 5 stjerner

Mixed experiences

Not all
Charging stations working as they should

29. maj 2026
EZO-logo

Besvarelse fra EZO

Hi Eugeniy,

Thank you for taking the time to share your experience.

We'd love to look into what happened and make sure your next session goes smoothly. If you wouldn't mind reaching out to us at support@ezo.ie with a few more details, we'll get straight on it — feedback like yours genuinely helps us improve the network.

Electric regards,
EZO Support Team.

Bedømt til 5 ud af 5 stjerner

So far so good.

11. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Wadim,

Thanks for your feedback! So far so good - we'll take it! 😄

We hope every charge from here is just as smooth.

Electric regards,
EZO Support Team.

Bedømt til 1 ud af 5 stjerner

I found Ezo to be significantly more…

I found Ezo to be significantly more expensive than expected. What frustrated me most was the overstay fee policy. The charges seemed excessive and were not reasonably capped, resulting in a fee that felt disproportionate to the actual overstay. (2 hours extra on 7kwh cable)
While customer service responded quickly, fast replies don't make up for unfair charges. Most of the responses felt like excuses rather than genuine attempts to address the issue or provide a fair resolution. Overall, the pricing and handling of overstay fees left me disappointed with the service.

1. juni 2026
Uopfordret anmeldelse
EZO-logo

Besvarelse fra EZO

Hi Lubomir,

Thank you for taking the time to share your feedback.

As discussed with our support team, the session was initiated through a third-party charging card rather than directly through EZO — as the charge wasn't processed by us, we aren't in a position to make any adjustments on our end. We did want to highlight that had the session been started through our app, the cost would have been at most half of what was charged.

Regarding our overstay fees, these are in place to keep charging spots available for all drivers and are always visible in the "Show Pricing" option before starting a session.

We're sorry this wasn't the outcome you were hoping for and we do appreciate you sharing your experience.

Electric regards,
EZO Support Team.

Bedømt til 5 ud af 5 stjerner

Good

it was a great experience

3. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Kinstlers,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with EZO.

Providing a simple, reliable, and enjoyable charging experience is exactly what we aim for.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Bedømt til 1 ud af 5 stjerner

Need to be better, faster, more reliable

We have frequent, mumtiple connection problems with a excessive 50 euro precharge. I would suggest larger antennas .
New charger ate Claremorris....I am aware there may be grid connection issues but 50kw is slow, old tech. A dual connection charger should be able to ramp up to 100kw for a single car. Very importantly a 45minute limit is too small for a slow charger

7. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Paul,

Thank you for the detailed feedback, we really appreciate it.

On the €50 pre-authorisation, this is a standard procedure when paying by card to ensure funds are available before a session begins. The good news is that if you have an EZO account and charge through the app or with an RFID fob, there's no pre-authorisation applied— only the actual cost of your session is charged.

On the wider feedback around charging speeds and connection issues, these are genuinely useful points and we'll make sure they reach the right team. If you'd like to share any specific session details with us at support@ezo.ie, we'd be happy to look into the connection issues further.

Electric regards,
EZO Support Team.

Bedømt til 3 ud af 5 stjerner

Good service, room to improve the app

The app was frustrating to set up, but otherwise all worked well.

23. maj 2026
EZO-logo

Besvarelse fra EZO

Hi Geraldine,

Thank you for the feedback and glad to hear things worked out well in the end.

The app does have a bit of a learning curve at first, but once you're familiar with it it's smooth sailing. If you ever need a hand navigating anything, our team is always happy to help, just reach out to us at support@ezo.ie!

Electric regards,
EZO Support Team.

Bedømt til 1 ud af 5 stjerner

Howth library one charger out of action…

Howth library one charger out of action for months. People using charging stations as parking spaces and ezo refusing to take any responsibility for this. What’s more now being asked to log in and use a password to use one remaining charger. Rang a human and got no better response

5. juni 2026
Uopfordret anmeldelse
EZO-logo

Besvarelse fra EZO

Hi Gerry,

Thank you for reaching out.

We're glad to let you know that the charger at Howth Library is back up and running following maintenance — we're continuing to monitor it closely to make sure everything stays that way.

Regarding non-EV vehicles occupying charging spaces, we completely understand how inconvenient this is. While enforcement of parking bays falls outside of our remit, we will pass this feedback on to the library as the site owner, as they are best placed to address it.

On the login issue, if you were prompted to enter a password it's likely your session had timed out — simply logging back into the app should have you up and running straight away. If you need any help with this, our team is happy to assist at support@ezo.ie.

Electric regards,
EZO Support Team.

Bedømt til 5 ud af 5 stjerner

Very helpful staff

Very helpful staff who are efficient and the waiting time is never too long

3. juni 2026
EZO-logo

Besvarelse fra EZO

Hi PJ,

This is so lovely to hear — thank you! 😊 We'll make sure the team knows, it really means a lot. ⚡

Electric regards,
EZO Support Team.

Bedømt til 3 ud af 5 stjerner

Overstay charge

Didn’t like the overstay charge as I missed the very unclear notification. Also the overcharge rate was higher than published on your website. Otherwise the charging was fine and the cost acceptable if quicker charge than we anticipated.

8. maj 2026
EZO-logo

Besvarelse fra EZO

Hi Michaael,

Thank you for taking the time to share your feedback. ⚡

We're pleased to hear that your charging session went smoothly and that you found the overall charging costs acceptable.

We appreciate your comments regarding overstay charges and notifications. Overstay fees are designed to encourage charger availability and help ensure charging bays remain accessible for all EV drivers once charging has finished.

Information on pricing, including any applicable overstay fees, can be viewed before starting a session by selecting a connector and tapping "Show Pricing" in the app.

Thank you again for your feedback. It's valuable in helping us continue to improve our service.

Electric regards,
EZO Support Team.

Bedømt til 5 ud af 5 stjerner
EZO-logo

Besvarelse fra EZO

Hi Cleary,

Thank you for your review! ⚡

We're delighted to hear you found EZO very easy to use.

Making EV charging simple, convenient, and hassle-free is exactly what we aim for, so it's great to know we're delivering that experience.

Thanks for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Bedømt til 3 ud af 5 stjerner

The interface of the new fast chargers…

The interface of the new fast chargers at Tesco Midleton seem confusing and awkward to use. It can be frustrating to start/stop a session, particularly if you are mixing token use with app use. Icons on the charge point screen are not obvious, are too small and do not relate to the hard buttons well at all. Also, the correct place to apply the RFID token is not marked. Other than that, well done to Easygo for introducing fast chargers to Midleton!

5. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Sean,

Thank you for the detailed feedback and the kind words — really glad to see fast charging coming to Midleton is being welcomed!

We did want to check in though — we don't currently have any chargers at Tesco Midleton in our network. Could you double check the location or share any details from your session? We want to make sure we're looking at the right chargers and that your feedback reaches the right team!

Electric regards,
EZO Support Team

Bedømt til 5 ud af 5 stjerner

Great service

Great service

3. juni 2026
EZO-logo

Besvarelse fra EZO

Hi Ainars,

Thank you for your review! ⚡

We're delighted to hear you had a great experience with our service.

We really appreciate your support and thank you for taking the time to share your feedback with us.

Electric regards,
EZO Support Team.

Bedømt til 5 ud af 5 stjerner

Easy to use set up

Easy to use set up. Have a fob straightforward to top up. Convenient location in Templemore

23. maj 2026
EZO-logo

Besvarelse fra EZO

Hi Siobhan,

Thank you for the great feedback! ⚡

We're delighted to hear you found the setup process easy, the fob straightforward to use, and the top-up process simple and convenient.

It's also great to know that the Templemore location is working well for you.

Thank you for taking the time to share your experience with us.

Electric regards,
EZO Support Team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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