This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is... Se mere
Virksomheden har svaret
The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Se mere
Virksomheden har svaret
From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Whi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Skrevet af virksomheden
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Kontaktoplysninger
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Storbritannien
- 03303112133
- info@ezemattress.com
- ezemattress.com
Spring Sale
Top notch mattress in a vacuum bag.
My EZE mattress finally made it to my bed and a fabulous thing it is too! Hard to believe that a pocket sprung mattress could come in a rolled up vacuum pack.....and be so heavy! Just as well we like it as it would be impossible to return in original packaging had there been a problem. Delivery company were a bit of a nightmare however EZE refunded the cost of delivery. Hope it lasts the 30 years our previous mattress did!
3. december 2024
Besvarelse fra eze Mattress
Hello Richard, thank you for your positive review of your new eze™ Mattress and the service that we provided for you. We appreciate you encountered some delivery issues, however the team did our best in resolving this for you straight away. Should you have encountered any issues with the mattress, our delivery team would have come to collect the mattress for you. We hope you are sleeping well on your new mattress. eze™ Mattress Team.
Just the job
Delivery good and on time. Recommended by Which and lives up to it's reputation. Height greater than our old mattress and initially a slight problem now resolved.
18. december 2024
Besvarelse fra eze Mattress
Thank you Allen, for taking the time to leave us a 5* review based on your purchase. We are happy to read you received a good delivery service and that the mattress lives up to the Which? review. eze™ Mattress Team.
Besvarelse fra eze Mattress
Hello Christine, thank you for taking the time to leave us a 5* review based on our service and product. eze™ Mattress Team.
New Single Mattress for child
The mattress is very tall and comfortable but could be a bit softer. It also is very nice as it allows you to relax all your muscles and lets me have some of the best sleeping experiences ever
16. december 2024
Besvarelse fra eze Mattress
Hello Aneel, thank you for taking the time to leave us a review based on your purchase of the eze™ Hybrid Max mattress. You will find that the mattress will get softer after the initial 4-6 weeks settlement period. We are very happy to read that you are experiencing great sleep! Your review will help other customers in the future, thank you, eze™ Mattress Team.
Excellent Service and Product
Delivered 4 days after ordering just prior to Christmas. Kept informed of delivery by customer service. Purchased on basis of 'Which' review and very pleased with the mattress.
13. december 2024
Besvarelse fra eze Mattress
Hello, thank you for taking the time to leave us a positive review based on the service you received and the eze™ Hybrid Ultra mattress. We're very happy to read that you are pleased with your purchase based on the Which? recommendation. eze™ Mattress Team.
Great service and product
Quick deliver and really pleased with the hybrid mattress so far - don’t want to get out of bed!
9. december 2024
Besvarelse fra eze Mattress
Hello Sarah, thank you very much for leaving us a great review about our service and product, we're very happy to hear you love your new mattress and don't want to get out of bed! We hope you recommend us in the future to your family and friends. eze™ Mattress Team.
Customer service was really good
Customer service was really good, delivered on time.
Lovely comfortable mattress.
22. november 2024
Besvarelse fra eze Mattress
Hello Rena, thank you for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you received good customer service, your mattress was delivered on time & that you're finding it comfortable. We hope your review will help others in the future. eze™ Mattress Team.
Amazing mattress. Let it settle for 24 hours!
I have residual back problems from a year long sciatica and bulging disc episode a while back. Takes me a while to get moving in the morning, but not anymore! We got the max mattress and the difference it makes to my sleep and movement first thing is unbelievable! Overheating at night has calmed down too.
Mattress arrived next working day as promised. Great service. Strongly advise leaving it alone for 24 hours after unpacking. We had a cheeky lie on it after a few hours and we were a bit worried but the next day, it was like a different mattress. Just needs time to relax. Also, don't underestimate how deep this mattress is! We are much higher up now!
29. november 2024
Besvarelse fra eze Mattress
Hello Victoria, we're so happy to read your positive review and how much the eze™ Hybrid Max is helping your sleep and movement. We're very pleased you were happy with the service received and hope you keep sleeping well. eze™ Mattress Team.
Impressed by EZE, thank you Which?
Really impressed with mattress throughout, would have given five stars except for a late delivery supplier error (not in van).
EZE very helpful in putting matter right straight away
6. december 2024
Besvarelse fra eze Mattress
Hello Martyn, thank you for taking the time to leave us a positive review. We're happy to read you're impressed with the mattress and our service. We apologise for the slight delay with delivery, we're happy you were satisfied with the way our customer service team dealt with this matter. eze™ Mattress Team.
Great mattress and price
Delivery was on time, we love how it arrives in a box and once in our bedroom it was easy to unwrap. Most importantly so comfortable! So pleased we upgraded our mattress!
27. november 2024
Besvarelse fra eze Mattress
Hello Chloe, thank you so much for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you love your new mattress and you found it easy to unwrap on to your bed! eze™ Mattress Team.
Besvarelse fra eze Mattress
Thank you Preston for taking the time to leave us a positive review. We're very happy to hear you loved the packaging your new mattress arrived in and were pleased with the delivery time. eze™ Mattress Team.
My mattress was not delivered
My mattress was not delivered, l received a message l assume was from the driver which appeared on my mobile as a scam. If the driver had rung back and it appeared as a scam again l would have answered. I tried to contact the you by telephone and was held on hold for ten minute with no explanation how long l would be holding on.
26. november 2024
Besvarelse fra eze Mattress
Hello Arthur, thank you for taking the time to leave us a review. We apologise on behalf of BJS Shipping for the lack of service you have received from them. However, our customer service team at eze™ Mattress have escalated this for you and have spoken to you regarding this matter. BJS have now rescheduled your delivery. Up on delivery, we look forward to hearing your feedback regarding your new mattress. eze™ Mattress Team.
Slot given was 16.0 :- 19.00
Slot given was 16.0 :- 19.00, didn't arrive till 19.30, but in the dark coming to an isolated house in unlit country, that was appreciated - and even more when the staff were so helpful and pleasant. Great to see them.
PS Haven't opened the mattress yet!
25. november 2024
Besvarelse fra eze Mattress
Hello Paul, thank you for taking the time to leave us a positive review. We are sorry our delivery drivers showed up later than your scheduled slot, but great to hear you had a good team and they were professional. We hope you love your new mattress. eze™ Mattress Team.
Mattress move on the bed!
21. august 2024
Besvarelse fra eze Mattress
Hello Steve, thank you for leaving us a review. We are very sorry you are experiencing the mattress moving around on your bed base. All of our mattresses have an anti-slip base and are therefore made to stay in place. Our customer service team have emailed you some solutions to try and keep your mattress in place on your bed base, we do hope you find this helpful. eze™ Mattress Team.
Well made and SO comfortable
I bought this on the recommendation of Which and it is as I hoped. I like the way it is packaged too. Amazing to watch it unfurl!
20. november 2024
Besvarelse fra eze Mattress
Thank you Frederick for leaving us a 5* review based on your experience ordering with us. We hope you will recommend us to your friends and family. eze™ Mattress Team.
Besvarelse fra eze Mattress
Thank you Elliot for taking the time to leave us a positive review, we're happy you're pleased with your new mattress and find it comfortable and supportive! eze™ Mattress Team.
Lovely comfortable mattress
Lovely comfortable mattress. As described. Have Lovely sleeps. I find it hard to get out of bed!! Very comfy.
4. november 2024
Besvarelse fra eze Mattress
Thank you Miss Johnston for leaving us a positive review. We're happy to read you find your new mattress comfortable and are sleeping well. eze™ Mattress Team.
Very good quality product.
A delivery was on time as scheduled and in a lovely delivery box on wheels, the mattress is absolutely perfect for our situation.
I would recommend this company every time.
12. november 2024
Besvarelse fra eze Mattress
Hi Keven, thank you so much for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you would recommend us and were happy with the service provided. eze™ Mattress Team.
Quick delivery and the mattress was…
Quick delivery and the mattress was just as described. Excellent value
11. november 2024
Besvarelse fra eze Mattress
Thank you Cathy for leaving us a positive review. We're glad to hear you were pleased with our delivery service and are happy with your new mattress. eze™ Mattress Team.
Mattress is great, delivery shocking
Mattress is great, delivery shocking - left on the drive with box half destroyed and just dragged across. Was unable to get off the drive when then needing to go out and my 6 month pregnant wife had to try and move the very heavy parcel.
4. november 2024
Besvarelse fra eze Mattress
Hello Alfred, thank you for your review. We are happy to hear you think your new mattress is great. We are however, very sorry to hear about your delivery experience and the lack of service they provided for you. We will be raising this issue with our courier, so this doesn't happen in the future. eze™ Mattress Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.