This is our second order from Eze. The mattress itself is really great and good value for money. The delivery service this time was not so great. We paid for the VIP service and while the team removed... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mattress is great, delivery was in the time frame. Probably a good idea to get the delivery company to improve their communication platforms, one minute the offices are closed next minute an agent is... Se mere
Virksomheden har svaret
The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Se mere
Virksomheden har svaret
From the get go I can’t praise the staff at Eze Mattress enough as there was a mix up with the delivery. It was promptly rearranged. The mattress is fantastic and such an affordable price as well. Whi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Skrevet af virksomheden
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Kontaktoplysninger
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Storbritannien
- 03303112133
- info@ezemattress.com
- ezemattress.com
Spring Sale
Mattress slightly marked due to the…
Mattress slightly marked due to the packing process.
This issue was dealt with in a very professional manner gave me confidence in the company and the product.
6. januar 2025
Besvarelse fra eze Mattress
Hello Martin, thank you very much for taking the time to leave us a 5* review based on your experience shopping with us. We're very pleased to read your feedback and that you have confidence in our company and product. eze™ Mattress Team.
Besvarelse fra eze Mattress
Thank you Ian for leaving us a positive 5* review based on your experience shopping with us. We're happy to hear you received a friendly and efficient service from us. Thank you for choosing to shop with us. eze™ Mattress Team.
Comfy medium to firm mattress with great back support.
Got the Cooleze hybrid for my son! Has been great with the temperature regulation. A lot of layers of memory foam on top of 600 springs. The delivery was one day and in a box with wheels so very easy to tilt and move around. Took me old mattress away with no probs. Very easy and smooth service!
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra eze Mattress
Thank you Vicky for taking the time to leave us a 5* review. We're very happy to hear you received a good delivery service with us and that you are loving the Cooleze™ Hybrid Original Mattress for your son. Thank you for shopping with us. eze™ Mattress Team.
Besvarelse fra eze Mattress
Hello Mike, thank you for taking the time to leave us a 5* review based on your experience shopping with us. We're very happy to hear you received a quick delivery and we love your feedback about our box on wheels. We hoping you are sleeping well on your new mattress. eze™ Mattress Team.
Easy to do business with …
The process to buy the mattress online was easy and I was kept informed of the delivery day (although it had to be changed due to reasons outside of Eze’s control.
My old mattress was also taken asay with no fuss.
17. januar 2025
Besvarelse fra eze Mattress
Hello Sharron, thank you for taking the time to leave us a positive 5* review. We're happy to hear that you found shopping with us easy online and our customer service team kept you informed regarding your delivery. Thank you for shopping with us. eze™ Mattress Team.
Besvarelse fra eze Mattress
Thank you Ernie, for leaving us a positive 5* review based on your experience shopping with us. We are happy to hear you're finding your new mattress comfortable. eze™ Mattress Team.
Bit early to say decisively but after…
Bit early to say decisively but after four nights I’m much happier than with the mattress I replaced.
Michael Lake
14. januar 2025
Besvarelse fra eze Mattress
Hello Michael, thank you for taking the time to leave us a positive review based on your experience ordering with us. We're happy to read you are pleased with your new mattress. Thank you for shopping with us. eze™ Mattress Team.
Great mattress and transaction
Great mattress and transaction
Very speedy packaging and delivery. Mattresses were even better than expected and sleeping best ever! Thanks
10. januar 2025
Besvarelse fra eze Mattress
Hello Teddy, thank you for taking the time to leave us a positive review. We are very happy to read you were pleased with the delivery service, love your new mattresses and are sleeping great. Thank you for shopping with us! eze™ Mattress Team.
A bit disappointed as we paid extra to…
A bit disappointed as we paid extra to have the old mattress picked up and new one delivered on the same day but that did not happen they would not take the old one back they said the van was full.
So disappointed
10. januar 2025
Besvarelse fra eze Mattress
Hello Genese, thank you for taking the time to leave us a review. Our customer service team have confirmed that the issue with the delivery service has now been resolved and the courier returned to your property the next day. We were in communication with you throughout and we have apologised for the issue caused by the delivery service. We have also refunded you partially for the mattress disposal service. We hope that this resolves the issue for you and you enjoy your new mattress. eze™ Mattress Team.
Very comfortable mattress as in the…
Very comfortable mattress as in the Which? review. An observation about their customer service - I had emailed them about the status of delivery (as it was delayed by a few weeks) and never received a response. I had asked for a 2 man delivery with unpacking - at the time of delivery, they didn't do the unpacking as ordered. Upon contacting customer service, they refunded just for that service. I will update on the durability of the mattress later.
2. januar 2025
Besvarelse fra eze Mattress
Hello Joseph, we are very happy to hear you're finding your new mattress very comfortable. We pride ourselves on our excellent customer service, however your first email was unfortunately missed as an oversight on our part, over the Christmas period and for this we can only apologise. eze™ Mattress Team.
what can i say…
first time in years i have slept so well i thought a mattrass was a mattrass untill i did my home work. came across eze on gopgle search and the company is only 10 mile away seen the reviews and sent them emails and soon to reply, mean time ordered bed from bensons seen there mattrass and reviews and did not take me long to make up my mind eze here we come, could not fault there website and coms by email are spot on and delivery was next day by dx frieght and the driver was spot on very polite and helpfull to lift me in house with mattress (is heavy but in a box on wheels) so would i use again yes would i recomend to friends yes is it worth the money only time will tell
2. januar 2025
Besvarelse fra eze Mattress
Thank you David for leaving us such a great 5* review. We are so happy to read your positive feedback on the customer service you encountered and how well you are sleeping on your new eze™ Hybrid Max Mattress. We're delighted to hear that you would shop with us again and recommend us to your friends. We hope your review helps valued customers in the future. eze™ Mattress Team.
Easy to order and delivered in time
Easy to order and delivered in time. Mattress is comfortable and was easy to unpack. At over 40kg, for a single person household, it was tricky to get into the house over a couple of steps. There are some wheels on the box but the box wasn't really very robust
3. januar 2025
Besvarelse fra eze Mattress
Thank you Carole for taking the time to leave us a positive review. We are happy to hear you found our website easy to order from and that your mattress was delivered within the time frame specified. We hope you are sleeping well on your new mattress. eze™ Mattress Team.
It was delivered to the wrong address
It was delivered to the wrong address. The property is let out as an Airbnb. The guest accepted it - not sure why! I got a call from the owners and I alone had to drag the very heavy box back to my house a couple hundred metres and get it upstairs. The good news I love the mattress - a clue her to possible areas of improvement.
2. januar 2025
Besvarelse fra eze Mattress
Hello, thank you for taking the time to leave us a positive review. After speaking with you over email, we have confirmed the courier was at fault. We are very happy to hear you love your new mattress. eze™ Mattress Team.
A good experience
Came when you said it would. Delivery was quick and tidy. Remivsl of the old one and packing of the new was fine.
The msrttess is very comfortable and. seems sturdy.
2. januar 2025
Besvarelse fra eze Mattress
Thank you very much Roger for leaving us a 5* review. We are happy to read you had a positive experience ordering with us and that you're finding your new mattress comfortable. eze™ Mattress Team.
Great mattress and perfect nights sleep!
2. januar 2025
Besvarelse fra eze Mattress
Thank you for taking to the time for leave us a 5* positive review, we are very happy to read you love your new mattress and are sleeping well. We hope your review will help our valued customers in the future. eze™ Mattress Team.
Good first impression
Easy to use website, good communication once ordered, swift and efficient delivery and pleased that they disposed of our old mattress-although this incurred an additional charge.
We have only had the mattress a week but first impressions are good. It is perhaps not as soft as I’d expected but it is comfortable nevertheless. We were looking for a soft mattress and as we ordered this online (mainly due to excellent Which? Review) we didn’t get to test it out. It’s certainly not too soft but we’re happy with it so far.
2. januar 2025
Besvarelse fra eze Mattress
Hello Helen, thank you for taking the time to leave us a 5* review based on your experience ordering with us. We are happy to read you found our website easy to order from and encountered a good service from our mattress disposal team. Please be reassured that your new mattress will go through a 4-6 week settlement period and will soften with continued use. eze™ Mattress Team.
Excellent customer service
We had excellent customer service from the Eze mattress team. Unfortunately our mattress delivery was delayed but the people from Eze did all they could to sort the situation and kept me informed all the way. Despite the abysmal delivery company damaging the box and keeping us all in the dark about the progress of the parcel, we finally received our mattress which was fortunately undamaged inside the mangled box. The mattress is really good and very comfortable. Well worth the journey to an improved sleeping experience.
2. januar 2025
Besvarelse fra eze Mattress
Thank you Sue for taking the time to leave us a 5* review. Although you encountered delays of your mattress being delivered, due to adverse weather conditions, we are happy to read you were pleased with the way we handled the courier and kept you informed of your delivery. We are happy to hear you find your new mattress comfortable and are experiencing improved sleep. eze™ Mattress Team.
Excellent communication with EZE
Excellent communication with EZE, we are outwith EZE delivery area i.e. the Highlands of Scotland, they went the extra mile and arranged anothe haulier to deliver mattress, most impressed.
17. december 2024
Besvarelse fra eze Mattress
Thank you for leaving us a 5* review based on your customer service experience with us, this is great to read. We hope you are sleeping well on your new mattress. eze™ Mattress Team.
Mattress in box well packed with handle…
Mattress in box well packed with handle and wheels to make easy to move and mattress comfortable
9. december 2024
Besvarelse fra eze Mattress
Thank you David, for leaving us a 5* review. We are happy to hear you found our mattress box convenient and easy to move and are sleeping well on your new mattress. eze™ Mattress Team.
Arrived as notified
Arrived as notified. Pleasant and helpful driver. Easy to order. Box a bit disheveled when it arrived, looked like it had taken a trip over the himalayers on an elephant who stomped on it. However the contents were perfect and have made for a comfortable and restful night’s sleep.
9. december 2024
Besvarelse fra eze Mattress
Hello Jon, thank you for leaving us a positive review based on your experience of our service and product. We are happy to hear you are enjoying a restful nights sleep. We are however, sorry to hear your box was damaged upon arrival, our mattresses are wrapped in double secure packaging, so we're pleased nothing was damaged upon arrival. eze™ Mattress Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.