They refused to cancel my account and have charged me multiple times for the solo quarterly plan that I have not authorized. I keep requesting cancellation and to refund but they refuse. I have co... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
They refused to cancel my account and have charged me multiple times for the solo quarterly plan that I have not authorized. I keep requesting cancellation and to refund but they refuse. I have co... Se mere
Virksomheden har svaret
Tive uma experiência excepcional com o atendimento do ExitLag. Não tenho mais jogado, então não tenho usado o ExitLag apenas por conta disso, mas não desativei a renovação. Mesmo assim, muito prontame... Se mere
Virksomheden har svaret
They don't value customer service. I'm in the same situation as many of these reviewers, where I was charged for unintended periods. Upon cancelling, after I was charged, I lost any premium benefit... Se mere
Virksomheden har svaret
Eles me ajudaram muito quando minha internet não era suficiente, e foram muito compreensivos quando eu cometi um erro. Recomendo MUITO mesmo, se você tem uma internet cansada, o impacto é insanamente... Se mere
Virksomheden har svaret
You'll always be patched through the most optimized route while on our system, guaranteeing a more stable server connection and better gameplay! https://www.exitlag.com/
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
тех поддержка очень быстро работает и видно что старается помочь своим пользователя, была проблема с подключение кккк серверу игры, очень оперативно ответели и помогли

Besvarelse fra ExitLag
Well the discussion went pretty well of the problem thanks to Croft- ExitLag in discord. The expirience was awsome. Meanwhile just waiting for an fix of the issue i had there)
edit: All solved thx. It was my discord bugged out by the app. Had to reinstall

Besvarelse fra ExitLag
Wanted a refund and the support team grant my request swiftly.

Besvarelse fra ExitLag
Tive uma experiência excepcional com o atendimento do ExitLag. Não tenho mais jogado, então não tenho usado o ExitLag apenas por conta disso, mas não desativei a renovação. Mesmo assim, muito prontamente, o ExitLag cancelou minha renovação e fez o estorno após eu ter solicitado, sem criar nenhuma dificuldade. Definitivamente recomendo o serviço e agora também recomendo pela qualidade no atendimento. Quando eu voltar a jogar, também voltarei a usar o serviço

Besvarelse fra ExitLag
I have to say its amazing, I live in Qatar and I've always struggled with my ping in all games, I always prefer Europe servers but I always have 115+ ms sometimes even higher, I decided to give this a try and now my ping even for Russia is lower than 100 and for EU lower than 90 and steady, also has some nice features for PC boost and Network boost, I have to say not only is it worth the price its actually very cheap for what it has to offer. I'm already pleased from day 1 of use.

Besvarelse fra ExitLag
So my previous review recieved a response from exitlag: That said, our Support team is always here to help you configure it in the best way to get the most out of ExitLag. :D
So, AFTER i put in my previous review, they banned me plus many other from thier discord for asking for support and complaining we had to buy another service instead of, you know, supporting thier paying customers XD Please i cannot stress this enough, do not put yourself through thier customer service and go to lagofast or another provider. They are cowboys. after being kicked from discord and no answer to my support ticket i raised a paypal dispute which they asked me to close. Avoid guys, absolute pirates.

Besvarelse fra ExitLag
Their services suck, you spend hours and hours trying to log in to a game from a different region, to be disconnected after playing 30-40 minutes and then spend another 3 hours just trying to connect. Their support is 0, automated bot answers, refuse to cancel services even though you are not able to use them.

Besvarelse fra ExitLag
Helpful personnel, direct to the issue and good communicator.

Besvarelse fra ExitLag
Exitlag will not let me cancel my subscription,or refund my $75.00 for a renewal I never wanted. Terrible experience, I really would give them no stars.

Besvarelse fra ExitLag
UPDATE: have been asked below can i contact them via their various channels including discord, is that ok?
Would like to know how when you liturally KICKED AND IP BANNED A TONNE OF PEOPLE FROM YOUR DISCORD FOR US TELLING YOU YOUR SERVICE DOESNT WORK AND HAVING TO GO ELSEWHERE!
Trying to save face and play nicey nice below doesnt work XD you dont answer your support channels and just actively ban people from them instead, then ask them to close down thier paypal dispute because trustpilot and a paypal dispute are the only way you ACTUALLY talk to people! XD absolute joke of a company, if you had come out and said hey guys we have some issues lets work on it fine, but no you chose to ignore and block people, scammers.
Bought after one of thier partners recommended it for running Aion2 globally. worked amazing during my free trial. as soon as I purchased it, it doesnt work. avoid. Discord is full of people with the same issues including partners all complaining and just asking for the support to respond and theyre silent.

Besvarelse fra ExitLag
I had issued connecting to game servers, related to my service provider optus (in Australia)
Through some investigations it was a failure of a network transit node between Aus and Singapore.
Exitlag was able to connect me to a VPN that bypassed the node and improved my ping by about 100%, happy days, would recomend.

Besvarelse fra ExitLag
the customer service is great and very polite and really helped me to my problem more power to this team

Besvarelse fra ExitLag
Serviço de apoio cliente horrivel paguei para DUO e não consigo usufruir do que paguei contactei o apoio estão offline a semanas

Besvarelse fra ExitLag
The support was fast, clear, and very helpful. My issue was solved quickly. Thank you!

Besvarelse fra ExitLag
Truely work, no scam, support answer fast and well, lot of promotions and you can reduce your cost even more with affiliates system.

Besvarelse fra ExitLag
Rapidez na resposta e resolução instantânea do meu problema!Estou Muito satisfeito

Besvarelse fra ExitLag
My experience with ExitLag has been excellent. The service itself works great for optimizing game connections, and their support team is extremely helpful and attentive. When I requested a refund due to an accidental renewal, the process was fast and straightforward.
I highly recommend ExitLag both for the product and amazing customer service.

Besvarelse fra ExitLag
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.