ExitLag Anmeldelser 385

Claimed one month for free, installed it, used it and lost internet connection on pc, and it doesnt want to restart...

Just dont make my mistake

TERRIBLE experience with this software. Saw a free month trial in my discord gift inventory and decided to try it just for review reasons (I personally only get 20-50ms ping on my games so I didnt need the product, just wanted to see if I should recommend it to people). INSTANTLY my apex games went upwards of 1000ms ping constantly, only dipping down to 50 for a few seconds. Another weird thing is ALL my apps were affected, not just the processes I created new routing for. Discord, apex, opera, EVERYTHING. To make matters EVEN worse, these issues persisted for me even after fully uninstalling all traces using RepoUninstall. In the event that this is all a crazy coincidence and exitlag has nothing to do with this I can easily take this down and post an update, but so far this product has been my personal nightmare when it comes to working with internet. Also my trials were card free so I believe they might have fixed their subscription policies, but I never got to that point so I cant say for sure.

Great understanding of the situation and providing effective solution in short time period has earned my trust on the ExitLag Team.

I got it with the discord free trial and wanted to see if it helped with anything,I already have a good connection.Their servers crashed on me almost every 20 mins and I got packet loss in almost all important moments(playing Apex) as per performance I noticed it dose 0 I already have a pretty good pc but did not see even 10 fps better with the game boosters actually they "fked" my pc,every time I booted up all my apps went unresponsive for the first 2 minutes and after tweaking with the sartup apps exitlagg was the problem I.I understand this app is for the people with bad connection but it should not have this many problems if u have a good connection and if they reply it is for bad connection that is bullshit,if it cannot work on stable connection it will be even worse on unstable ones.Oh And the site was down every 5minutes when I tried downloading it but I am not counting that in my rating,i am rating only the network problems.

Atendente Gus super gentil e solicito, me ajudou com maestria.
Obrigada Gus, tudo de bom pra você!

Gus fez um ótimo atendimento, nota dez.

Perfecta experiencia excelente atencion al cliente, rapido y preciso

I got a 30 day free trial, if you're thinking of actually buying it, read this review properly.

It did nothing to improve my FPS and Ping. I ran a lot of the tweaks (all of them), tested stuff and no difference.

As a tech enthusiast I know that RAM and storage upgrades are the best ones to make your system faster.

If your computer is running slow, I'd suggest switching to Linux if you're already not using it, but it isn't necessary if your computer runs Windows or MacOS smoothly.

Warning: if you switch from MacOS to Linux you won't be able to return to MacOS.

I see that ExitLag responded.
It didn't do anything to improve my ping either, like I mentioned in the review.

Very polite, and great staff members, they were very considerate and awesome, I'd use their support help again!

I really like the same quality support for mobile users too! Gus ✌🏻

Depends alot the user that uses ExitLag cause for some it will not work or work So its a mix also I should love to add that I do love their Website and everything but price for a software to fix ping is kinda ehh. I should preffer a seperated free version that lowers ping only and the premium option pay for like 3,99 dollars or whatever price. Overall 4/10

really good services, stable ping , smooth fps worth it

Excellent service, very patient, and the answers are very accurate.

Experience is great and very fast great job

Before my MONTHLY subscription was about to end, I canceled my subscription so it would not renew. I then received an email CONFIRMING the subscription was cancelled. However after recieving this confirmation, the subscription renewed anyway and charged me again. Customer Service refuses to refund it.

Do NOT get this service. They WILL try to scam you, especially based on other reviews on here.

Days before my quarterly subscription was about to end, I logged in to cancel my subscription so it would not renew. Filled out the form, selected the cancellation reason, and submitted. However the subscription renewed anyway and charged me again. Customer Service refuses to refund it.

In addition to cancelling my sub, I also attempted to remove my card but they actively block you from doing so because the sub still had time left on it. They also don't send you any emails letting you know that your sub auto-renewed and that you've been charged.

If you look at recent reviews, you'll see plenty of instances where other customers fell victim to the same predatory tactics. Like me, they all submitted a cancellation request and yet the sub still auto-renewed and refund denied.

Avoid at all cost. Or if you insist on using ExitLag, choose a different payment method where you won't get hit with a recurring bill because it will happen. Just look at the numerous reports from other customers with the exact same issue. I should have done my homework beforehand.

This companies B2B relations are absolutely abysmal, one of the worst experiences I have EVER had in over 10 years within the industry.

I contacted them via a support ticket on their official Discord channel regarding a partnership with my product which they expressed their interest in and was told to contact them via a google form and that they would reply within 14 days.

Over a month later I still had no response, so I once again opened a ticket on their Discord.
After a further 24 hours of this ticket being open with no response, I had a response from another competitor in the market, of which I informed ExitLag of in the ticket, and all of a sudden they wished to answer the ticket.

Extremely unprofessional, I highly recommend you to avoid this company for any type of brand collaboration.

great customer service, but sadly it cant be reach on the weekend