Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Se mere
Virksomheden har svaret
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Se mere
Virksomheden har svaret
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Kontaktoplysninger
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Storbritannien
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,7
Fremragende
171 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fabulous! Fabulous! Fabulous!
Hannah you are a superstar!! Helping and guiding me through buying new lights for each room in our newly renovated home
So much choice and really different fittings, truly inspiring
Fabulous service from start to finish, even emailing me with ideas following our many conversations in store
I cannot recommend Exclusive Lighting enough, amazing going above and beyond what some retailers would do
30. september 2022
Uopfordret anmeldelse
Besvarelse fra Exclusive Lighting Ltd
Thank you! - We're really pleased to hear you like the products and the service. It was a pleasure to help put some great touches to your fantastic build. Hopefully we'll see you in Chorley again for any future lights you may need!
Fabulous Company from start to finish
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brilliant and a replacement sent out quickly. Companies should take a leaf out of their book. Excellent service thank you Chorley Exclusive Lighting.
1. august 2021
Uopfordret anmeldelse
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 star review. We're pleased to have been able to resolve the issue for you - We're happy to know you liked the products and our service.
Extremely disappointing
Great customer service can help anyone look past a poor quality product/items for return. Unfortunately we won't be revisiting this store due both poor customer service and a product that was tarnished and scratched, and was not even checked by the shop before we were asked to come and collect it. Apparently they are far too busy to check their deliveries before passing them on to customers (which resulted in two round trips of 1.5 hours as delivery is not offered). We seemed to be an inconvenience from stepping into the store and were treated with indifference throughout. One of the sales assistants was also extremely abrupt in manner - it would be nice if someone listened to the question being asked before interrupting (more than once) and didn't refer to you by a completely different name. A shame when they claim to be a family business and we are kitting out an entire house from scratch which they could have really helped us with if interested. We seek out local family businesses as we generally find they care more about their customers and products and will look elsewhere next time.
30. marts 2019
Uopfordret anmeldelse
Good Value
Purchased this floor standing light for a very good sale price which represented excellent value for money. It arrived through the post and the packaging was secure and appropriate. I found it easy to put the pieces together but less confident purchasers may struggle since the instructions are minimal.
21. september 2017
Uopfordret anmeldelse
Besvarelse fra Exclusive Lighting Ltd
Thank you for your review Mr walsh.
Kind Regards
Suzanne
Best price for the light fitting
Best price for the light fitting
V/good service
17. september 2017
Uopfordret anmeldelse
Besvarelse fra Exclusive Lighting Ltd
Thank you for your review Mr Bardsley.
Your feedback is much appreciated.
Kind Regards
Suzanne
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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