Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Se mere
Virksomheden har svaret
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Se mere
Virksomheden har svaret
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Kontaktoplysninger
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Storbritannien
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,7
Fremragende
171 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful and friendly staff
Very helpful and friendly staff. Made to feel genuinely welcome and that your custom mattered to them. The first light we chose was too big for the room. No issues at all in exchanging it. We even bought a new shade for a standard lamp. I believe this concession is leaving doorway to value at the end of summer. They will be sorely missed. We wish the staff well where ever they end up.
11. juni 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you Ivan for taking the time to leave this, your review has really touched us. It's been a pleasure to serve you at Chorley, and we are so pleased to know you've got great lights for you home.
Excellent service & product!
I am very happy with the service I received from this company. Not only were the chandeliers exactly what I wanted but Hannah was so helpful in assisting me find the right bulbs for them.
I would wholeheartedly recommend Exclusive Lighting
9. juni 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you Kate for this 5 star review - Really pleased we could help get you the perfect lights (and bulbs!) and we hope you'll shop with us again!
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff - absolute pleasure from start to finish
24. maj 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for your 5 star review - we are really pleased to know you're happy with the service and the products.
Great service and lights delivered in a…
Great service and lights delivered in a timely manner.
30. maj 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 star review. We're really pleased to hear how happy you are with our products and service, and look forward to seeing you again in our Leeds store.
We went to look for two lights for…
We went to look for two lights for dining room and kitchen we found two the staff were excellent very helpful and answered any questions we had very informative great company to deal with highly recommend them
25. maj 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for this great 5* review - we're happy to hear you're pleased with the product and the service at Chorley and we look forward to seeing you again soon!
Great service
Experienced and knowledgeable staff, a good range of products. V pleased with the whole experience
3. maj 2023
Besvarelse fra Exclusive Lighting Ltd
What a wonderful 5 star review to read. We're really pleased to hear how highly you rate our products and your visit to our Leeds store. We hope to see you again soon!
Excellent choice and personal service
2. maj 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for the 5 star review - It's great to hear you're happy with the products and the service - and we look forward to seeing you in Chorley again soon!
EXCELLENT AND HELPFUL CUSTOMER SERVICE
28. april 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for the 5 star review. It's great to hear how highly you have rated our products and our staff at our Leeds store. We hope to see you again!
Excellent service and choice of lighting
23. april 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for leaving us a 5 star review, we really appreciate the feedback - and it's great to know how highly you've rated our service and products. We look forward to seeing you in Chorley again soon!
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us such a great 5 star review. We look forward to seeing you again soon.
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave your 5 star review, and we look forward to seeing you again in our Leeds store.
Besvarelse fra Exclusive Lighting Ltd
Thank you for this great 5 star review. We're delighted to hear how highly you rate our service and products, and hope you'll order again from us in the future!
Good quality products
Good quality product
We have bought many lights from them over the years and are always completely satisfied.
11. april 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 Star review - it's great to hear you're pleased with the service and the products we offer, and look forward to welcoming you back to our Leeds showroom in the future!
very helpful staff
We had chosen several lights that we liked and rang the store enquiring about stock as required the light asap. The female assistant that helped us was very helpful. She looked to see which of our selection of lights were in stock and put one aside for us to collect later that day as it was the last one in stock. We love the light now it is installed.
5. april 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us such a great 5 star review. It's great to know the service at our Leeds store was so good, and we'll be sure to pass on your kind comments. We look forward to seeing you again soon.
Brilliant product
Delivered next day which was brilliant. Product easy to install and built sturdy.
28. marts 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for this 5 star review! It's a great fitting and we hope to see you again in our Leeds store soon!
Helpful, knowledgeable staff.
Couldn’t see what I was looking for on display but gentleman went out of his way to discuss what I was looking for and made suggestions and after a short time I found a fitting I liked and bought. Very patient with me!
27. marts 2023
Besvarelse fra Exclusive Lighting Ltd
What a fantastic review to read! Your kind comments and feedback have been passed on - And we look forward to seeing you again in our Leeds store.
Besvarelse fra Exclusive Lighting Ltd
Thank you for the 5 star review - we're really pleased to hear how happy you are with the overall service and products - we hope you'll place any future lighting orders with us!
Very helpful and knowledgable staff
Very helpful and knowledgable staff. Good selection of lights at various competitive prices. A good experience and successful ahop.
22. marts 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking time to leave us a 5 star review! We're so glad to hear you're happy with both the products and the service - We look forward to seeing you in our Leeds store again soon!
Just what we were looking for to…
Just what we were looking for to complete the room update. We particularly like the ability to vary the colour
5. marts 2023
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us a review... We are delighted that your happy with your purchase and your colour changing bulbs. We look forward to seeing you in our store again soon.
Bad Attitude When Returning Items
I went to return some items and was greeted with a snottiness. In retail you cannot expect customers to not return items as by law you have 28 days to return.
5. marts 2023
Besvarelse fra Exclusive Lighting Ltd
Hi, We aren't required by law to offer refunds however we do offer a 28 refund policy as long as the returned items comply with our returns policy. We do have to ask some questions on return of goods, I am sorry you felt this way about your experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.