Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Se mere
Virksomheden har svaret
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Se mere
Virksomheden har svaret
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Kontaktoplysninger
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Storbritannien
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,7
Fremragende
171 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Exclusive Lighting Ltd
Thank you Tracy for leaving us a review!
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us a review, it is much appreciated!
Excellent service
I ordered a light on Wednesday, and contacted the shop to see if they could expedite delivery for me so I would have the light in time for electrician's visit. They were really lovely in helping and my light is here just 48 hours after ordering! Wonderful service. The light is perfect too, and was good value. I'll definitely be using Exclusive Lighting again in future.
17. maj 2024
Uopfordret anmeldelse
Besvarelse fra Exclusive Lighting Ltd
I am so happy that we could help you find your light and get it delivered in time for you! Thank you for your lovely review!
Great customer service prompt delivery…
Great customer service prompt delivery lovely lights thank you .
30. marts 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us this review.. we really appreciate it!
Excellent communication
Called me not long after ordering online to let me know about timescales as not all items were in stock. Delivered what they could quickly. Offered alternatives for out of stock items and then regularly kept me up to date via email about delivery. Don’t mind waiting for good products when you’re kept up to date so well. Thanks!
28. februar 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for your review and your patience when waiting for items to arrive into stock. I am glad you were impressed with our service and communication.
Staff were very helpful
Staff were very helpful and sorted our queries easily. They were on hand to answer questions but also left us to discuss and decide on the choices we eventually made. A great selection of lights especially if you want something a little different. There are lights here for every room.
25. februar 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us this review... we really appreciate it!
Good Shopping Experience
Quick delivery, slight imperfection on lamp, a small piece of the fretwork was bent but not bad enough to warrant returning it. I fell in love with this lamp on the Next website but they no longer stock it. A bit more expensive at Exclusive Lighting but it was what I wanted as it matched my ceiling shade.
7. februar 2024
Very pleased with both service and our…
Very pleased with both service and our new lamp.
We would definitely use them again and can recommend to anyone looking for a lighting product.
6. februar 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for your lovely comments regarding our products and service. We hope to see you again soon!
Speedy delivery and follow up email and…
Speedy delivery and follow up email and phone call to check that I’d received my item. Very impressed
5. februar 2024
Besvarelse fra Exclusive Lighting Ltd
I am glad you were impressed with our service... Thank you for your review!
We are very pleased with the product…
We are very pleased with the product but the sales person misled me.
30. januar 2024
Besvarelse fra Exclusive Lighting Ltd
I am sorry you misunderstood my offer and presumed the lamp already came with LED light bubs. If you wish to call me on 0113 245 9199, i will happily discuss further with you. So happy you are pleased with the product! Kind Regards the Owner, Suzanne
Minor assembly problem with lamp sorted…
Minor assembly problem with lamp sorted out efficiently by very helpful salesperson.
30. januar 2024
Besvarelse fra Exclusive Lighting Ltd
Aww thank you for your comments, please contact us if you require any further assistance. Kind Regards Suzanne
Great service
I wanted a 'mother and child' standard lamp for our living room which used LEDs for both the uplighter and the spotlight - both because they are energy efficient and having found linear halogen bulbs repeatedly failing within a short time. Reviews of the first one I could find with two LEDs suggested that the uplighter cast a fairly dim light, whereas Exclusive Lighting's one sounded, and is, much brighter and nearer to what we are used to. Reassured by the 5-year guarantee, I ordered it and was amazed by how quickly I received it and how very well and thoughtfully the protective packaging had been designed. It was easily assembled and looks good.
29. januar 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you for reviewing your recent purchase from us, we are delighted to hear how impressed you are with it and our service!
Besvarelse fra Exclusive Lighting Ltd
Thank you for your review, we hope to see you in our store again soon!
Lights purchased from Leeds store
Pleased with the service received by the team and their were very helpful
19. januar 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you for your lovely comments regarding our team! We really appreciate it!
Light was delivered very quickly.
22. januar 2024
Besvarelse fra Exclusive Lighting Ltd
Excellent... Just what we like to hear! Thank you for leaving this review!
The sales team answering the phone very…
The sales team answering the phone very helpful
6. januar 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for your review.. we try hard to help everyone as much as we can!
Besvarelse fra Exclusive Lighting Ltd
Thank you for your lovely comments about our store and staff!
Delivered as promised
Delivered as promised. Nothing more, nothing less. Predictability and reliability essential for online purchases.
17. januar 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you for leaving us this review, we really appreciate it!
Dette er Trustpilot
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