Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Se mere
Virksomheden har svaret
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Se mere
Virksomheden har svaret
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Se mere
Virksomheden har svaret
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Se mere
Virksomheden har svaret
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality lighting. We were informed that these would be arriving in 2 weeks. Received a phone call to say they were in stock within 1 week.
Great service and helpful staff. Thankyou

Besvarelse fra Exclusive Lighting Ltd
Excellent customer service, so refreshing to buy something online and to have real people to deal with and available. I had a small problem with one of the lights I purchased and it was dealt with immediately. Amazing! I will definitely be buying from Exclusive Lights again.
Emma Kyng - Garden Designer

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Good price, good communication, order arrived on time in good condition, exactly as ordered, fitted working within minutes.

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Exception support service from the team, genuinely helpful all in all very pleasant experience

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Great quality at great prices and delivered to our home address

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Huge choice of fantastic lighting.
Very nice and helpful staff.
Easy access free parking.

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Love the Adron external wall light design, surface texture & colour as well as the sale price so bought 2 but when home on trying to open just one glass screw cover to test fit the light bulb I found it incredibly difficult to unscrew without a rubber band for grip and completely impossible to screw back on due to a defective thread. Not suitable for an OAP to manage when the light is on the wall at height ! Lights were returned when staff found a 2nd glass could easily be removed however there were none left to replace the defective fitting.

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Hi- really good service. Ordered and arrived in store when expected. Allan at Leeds based Pratts was really helpful and knowledgeable. Thanks very much!

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We went to pick the products up and the assistant directed us to the back door where we could bring the car to load up.She was waiting for us and helped load he car.
Nothing too much trouble

Besvarelse fra Exclusive Lighting Ltd
Customer service was very helpful and courteous. Delivery was made on time as promised

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The finished goods were perfect but I was not made aware either in store or on the telephone that the whole chandelier was posted completely disassembled very similar to an IKEA FLAT PACK. It took me one and a half hour to assemble.
Company has always been helpful, goods have been delivered promptly and arrived in good condition.
Delivery came on time and those who delivered were friendly and supportive.
Although the goods were well packed BUT I have to repack it to avert damage.
The lady who served us in Exclusive Lighting, Christopher Pratts, Leeds was extremely helpful. Mum has a severe visual impairment, and your employee spent time with us talking through the various options with regard to ceiling lights and installing different light bulbs so Mum could work out which lighting suited her best. We never felt hurried or pressured into making a decision and she even carried the lights out to my car when I called at the store to collect. In my experience good customer service is hard to come by, so I hope you will pass on our heartfelt thanks for such an understanding and patient employee. Best wishes Carol and Catherine
I wanted some specific outside lights, the sales lady showed me their collection which did not have what I was looking for. I explained this to the lady who said that she had received lights similar to what I was looking for but had not put them out. She said that she would go and get them to show me, the lights were just what I was looking for.

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Bought from a shop where we could see full effect of the light. Helpful staff to complete purchase, delivered to store

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