Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Se mere
Virksomheden har svaret
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Se mere
Virksomheden har svaret
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Kontaktoplysninger
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Storbritannien
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,7
Fremragende
171 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
lamp bases arrived and the quality was…
lamp bases arrived and the quality was very good so much so i ordered a second pair would highly recommend this company
28. november 2024
Uopfordret anmeldelse
Great selection of traditional and…
Great selection of traditional and contemporary lighting. Helpful and knowledgable staff. Our lights were delivered to our home within a couple of days of purchase and look amazing.
1. september 2024
Uopfordret anmeldelse
Would buy again
Very well packaged and good communication. Would buy again from this company.
31. oktober 2024
Amazing lights
Amazing lights, fabulous customer service, very helpful and even sourced extra crystals for me. Lights were delivered on time and well packaged. I will certainly use the Company again.
1. november 2024
Uopfordret anmeldelse
Great customer service
Great customer service. Really pleased with my light fittings. Team were really helpful answering my questions and showing me different bulbs for different effect.
28. september 2024
Satisfied Customer
Got the right ceiling light fitting suitable for both lounge and dining rooms.Very pleased with them.
8. oktober 2024
Quality of the purchase
I ordered downlighters for my kitchen island but they were not in stock at the time.
However, the lady checked the dates of further delivery, and informed us. I was given a call when they arrived. The lights look amazing & added an elegance to the kitchen.
11. august 2024
This is a trustworthy lighting shop
This is a trustworthy lighting shop , friendly staff, good advice and reasonable price.
The product delivered on time in proper package .
8. august 2024
Top Service
A great service and the advice from the staff was really helpful.
I'm really impressed with the quality and looks of the lamps I received (Aztec Table Lamps).
2. august 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for leaving us a review... we are delighted that you're happy with your purchase!
Great choice of lighting
Great choice of lighting both in the store and online, caters for all designs, modern and classic and bespoke.
30. juli 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for taking the time to leave us a review and for your lovely comments!
I had damaged part of glass fitting…
I had damaged part of glass fitting when removing the cover to check if the led had become faulty ,as it had an intermittent flicker .
I rang exclusive lighting to order a replacement led and at the same time two pieces of circular glass, and Suzanne who dealt with me told me that it had a 3 year warranty to cover the replacement led driver. The replacement parts were delivered quickly and very well packed to prevent any damages in transit .I can only say I had perfect service given to me, which in these difficult trading times is a real bonus . 5star service in fact !
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for leaving us this review! We are delighted that we were able to resolve your issues and you were happy with the service provided.
Besvarelse fra Exclusive Lighting Ltd
Thank you for your review, we really appreciate it!
Beautiful and elegant
Beautiful and elegant. Looking really nice in my open plan kitchen. Love it
6. maj 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you for leaving us a review, we are delighted that you are happy wit your purchase! You can also email images of your lights in your room should you wish.
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for leaving us a review, we really appreciate it!
The light fitting arrived very quickly…
The light fitting arrived very quickly and once put up it looks amazing. It has made our newly decorated room perfect.
3. juli 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you for the review... we are delighted that you are happy with your new light fitting!
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us this review, we are delighted that you are happy with your purchase. We hope to see you again soon
Customer assembly
The goods arrived in 2 cardboard boxes, and it was only on opening the first one that I realised that I had to assemble the lights myself. One look at the complicated instructions made me feel frustrated and annoyed. I spent close to £1,000 for 3 lighting fixtures that I am now supposed to assemble myself.
This requirement was not mentioned in-store and, frankly, at 82 years old, I cannot face doing this.
I won't shop at Exclusive Lighting again.
29. maj 2024
Besvarelse fra Exclusive Lighting Ltd
Hi Mr Nicholson, I am sorry that you have not contacted us before leaving us a 1 star review!
The lights's you purchased from us in our showroom are extremely delicate and would not withstand being delivered on a courier if the crystal branches were attached to the frame. We would also want to avoid damage when installing them as they can be heavy for electricians when fully dressed.
If you wish to return them to us in store, we would gladly put the crystals on for you while you waited and had a drink in our cafe area. Please call us on 0113 245 9199 if you want to arrange a time to bring them in. Please be aware that they would have to be transported home very carefully if you wanted us to do this.
I look forward to hearing from you, Kind Regards Suzanne
Perfect service and…brillant staff
Perfect service and advice,exceptionally helpfull with super fast delivery
1. maj 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for your review Richard, we look forward to seeing you in our store again!
Amazing lights as always .
Amazing lights as always .
Normally go to store to order but did it on line this time quick and easy ,very quick delivery.
30. maj 2024
Besvarelse fra Exclusive Lighting Ltd
Thank you so much for your lovely review Denise, it is much appreciated!
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