Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Se mere
Virksomheden har svaret
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Se mere
Virksomheden har svaret
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Kontaktoplysninger
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Storbritannien
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,7
Fremragende
171 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic customer service
3. september 2025
Besvarelse fra Exclusive Lighting Ltd
Thank you for taking the time to leave us a review, we really appreciate it!
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant who knew her stock well.
Her advice made selecting the correct lights easy. Prompt delivery
29. august 2025
Besvarelse fra Exclusive Lighting Ltd
Thank you for your lovely review, we will pass your comments to Suzanne who was your salesperson.
Fantastic friendly service
Fantastic friendly service. Beautiful lights highly recommend
Sorry 1 star was definately a mistake
28. juli 2025
Besvarelse fra Exclusive Lighting Ltd
Thank you for your lovely review and comments about our service, maybe the 1 star review was an error? We hope to see you again soon!
Besvarelse fra Exclusive Lighting Ltd
Thank you for your lovely review
Efficient and effective
The ordering and delivery process was easy and quick. The light fitting arrived well packaged and fully protected. Sadly the fitting was too big and I needed to return it. Again, the process was simple and straightforward. The refund was made quickly. Although disappointed we didn’t get the light fitting we were hoping for the company were great and we’ll consider using them in the future.
26. juli 2025
Besvarelse fra Exclusive Lighting Ltd
Thank you for leaving this review, we hope to see you again soon to help you choose the perfect light for your space!
Great customer service
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, she was also efficient, The actual centre light was out of stock, items sourced in dubai, I got it the following week, impressive. Unfortunately they are not up yet, due to waiting for a tradesman. Hopefully they will be fabulous.
25. juli 2025
Besvarelse fra Exclusive Lighting Ltd
Im so happy that we sourced your light sooner than anticipated and you were happy with the service you received feom our sales team
Good products and excellent service.
30. juni 2025
Staff very helful
27. juni 2025
Great service from selecting the light…
Great service from selecting the light fittings to being delivered the two ladies in Pratts Leeds were very helpful, kept us informed about deliveries would definitely recommend 👍
27. juni 2025
Easy go use webpage and order
Easy go use webpage and order - light shade came well protected and fast delivery - informed of delivery and hassle free . will definately use again
25. juni 2025
great choice of lamps and shades and…
great choice of lamps and shades and excellent customer service
27. maj 2025
Interior design accessories and lighting
If you need to discuss something with Exclusive Lighting customer service that you think you don't like, it's just for a moment of nostalgia. Exclusive Lighting UK is a great family run business, always happy to help and who go the extra mile to understand their customers needs. I love Exclusive Lighting UK, simply brilliant! Thank you, number 1. Love you!!!
15. april 2025
Helpful staff
27. marts 2025
Very helpful staff in store
Very helpful staff in store. Quick delivery of the lamp we ordered. Xx
26. marts 2025
The light was sent out so promptly and…
The light was sent out so promptly and when I had a problem with it working, the lady on the chat soon realised what was wrong and advised me accordingly. I can't praise this company enough, such excellent customer service and the light looks fabulous. Thank You
24. februar 2025
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