Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We have been EWAY customers for the last 8 years and we never had issues with our online payment, thank you. We recently asked to adjust some fee for us, and we are so grateful they did it. Thank... Se mere

Bedømt til 5 ud af 5 stjerner

Claudine provided outstanding support in helping us set up our eWay gateway within a very tight timeframe. Her communication was clear and consistent throughout, which made the whole process smooth... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Abby provided great service, helping us with our upgrade and starting a new account as well. Her follow up was appreciated. Thanks Andrea

Bedømt til 1 ud af 5 stjerner

We have been a customer for more than 10 years, and they have suddenly decided to put our rates from 1.65% to 3.8% for VISA/Mastercard for international customers, and 4.45% for AMEX We have sw... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Udbyder af e-handelsløsninger

Skrevet af virksomheden

Eway is a global omnichannel payment provider. The company processes secure credit card payments for merchants.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

198 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, easy to use and functional.

10. juni 2025
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Drover Music,

Thank you so much for taking the time to leave your review for Eway. We greatly appreciate having you as a client!

Tanya
Eway Team

Bedømt til 4 ud af 5 stjerner

Great for handling a low number of card payments

Receiving only a handful of corporate credit card payment requests each year, I wanted a way to accept and process them without incurring an annual fee. Eway charges nothing unless a payment is processed, and the amount that is charged can easily be offset by me stating on the invoice that a percentage is added for settling by card. During transactions a notification in the portal immediately advises if the client's payment is successful, but the money can then take about 5 days to show in my account. Once I knew that it became a great way to easily accept payments, and it is reassuring to receive a $0.00 invoice for the months where I have processed nothing.

5. juni 2025
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Allan,

This is fantastic feedback! We are thrilled Eway is working so well for you and appreciate having you as a valued client.

Tanya
Eway Team

Bedømt til 5 ud af 5 stjerner

thankyou eway so grateful so essential…

thankyou eway so grateful so essential to marco's organic pizza recommended 100%

5. juni 2025
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Ken,

Thanks for the fantastic feedback! We greatly appreciate you taking the time to share your thoughts and appreciate Marco's Organic Pizza as our valued client!

Tanya
Eway Team

Bedømt til 5 ud af 5 stjerner

Great Australian Online Payment…

Great Australian Online Payment Gateway, excellent service, and good communication from the team.

5. juni 2025
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi John,

Thank you so much for taking the time to leave this fantastic feedback!

Tanya
Eway Team

Bedømt til 5 ud af 5 stjerner

Xero Bank Feeds available. The gross amount of sales is deposited into your bank account

eWay enables the following two things that are non-negotiables for me:

1. It provides a genuine Xero Bank Feed.

2. The gross value of any sale is shown in the feed (as opposed only showing a net sale amount after fees have been deducted). This makes for a much cleaner ledger and simplifies the reconciliation process.

5. juni 2025
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi RT,

Thank you so much for taking the time to share your thoughts. We greatly appreciate your feedback!

Tanya
Eway Team

Bedømt til 5 ud af 5 stjerner

We have been using Eway for years to…

We have been using Eway for years to improve our payment process. We have never had any issues. It's easy to refund or partial refund clients, and it increases trust to be able to do so within the payment processor.

4. juni 2025
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Work Law No Win No Fee,

We appreciate you taking the time to rate your experience with Eway. We are very grateful to have you as an Eway client!

Tanya
Eway Team

Bedømt til 1 ud af 5 stjerner

Fake company ..

Fake company this company is not trusted company,bcz I have invested 5lakhs to this company from my saving, the name of the person which I invested his name was MAXIN KURIAN MD of this company , bcz of him I have invested there ,but he cheated me I dint given back my money.
From his side there is no response,please don't trust this company.

25. maj 2024
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Sowmya,

I believe you may have reviewed the wrong company. This Trustpilot is for https://www.eway.com.au/

Tanya
Eway Team

Bedømt til 1 ud af 5 stjerner

Just all around bad

Just all around bad - So many issues

I used their gateway service and it's buggy as hell, so many lots sales because of user issues with the software. The native payment page is awful and can't be customised to look presentable so customers leave due to unease of using the software that looks scammy. If you use your e-commerce shop payment screen things get even worse! The support is also terrible. They have no intention of improving the service and it's also incompatible with Google and Apple pay. I would rater pay double the fees and run strip it's that bad.

22. februar 2025
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Jon,

We apologise for the difficulty you have had using our Eway gateway. We appreciate the feedback and welcome you to contact our support team by emailing support@eway.com.au if you would like to discuss any issues further.

Tanya
Eway Team

Bedømt til 1 ud af 5 stjerner

gave all the paper work needed to sign…

gave all the paper work needed to sign up, after 3 weeks, no email or phone call. if this is how they operate to possible new customers, than we better off with a different company.

21. november 2024
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Smarter everyday,

We would like to look into this further and have sent a private request for you to provide information so we are able to contact you.

Tanya
Eway Team

Bedømt til 1 ud af 5 stjerner

Premier Lawyers and Eway app

The Eway app stopped loading on two android phones and has caused a lot of problems with Premier Lawyers as they don't believe there is an issue. Important property issues and information need to be checked daily. This app is a joke.

15. oktober 2024
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Paul,

I apologise if there was a glitch in the Eway app. We do have an Eway status page to notify clients if any issue arises.

https://status.eway.com.au

Our team do everything in our power to avoid any interference for our clients and understand the importance of the app working smoothly.

Tanya
Eway Team

Bedømt til 1 ud af 5 stjerner

Sales team is MIA

I contacted them last month and I'm still waiting for their sales team to get back to me. If you need a partner for your online business, they are unlikely the right one.

9. oktober 2024
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Khunj,

We have a dedicated local sales team who follow up on client enquiries daily. I apologise if you have reached out and no one has responded to your enquiry.

Please email grow@eway.com.au and I assure you I will have someone contact you as soon as possible.

Tanya
Eway Team

Bedømt til 5 ud af 5 stjerner

Quality product, support is EXCELLENT.

What a fantastic company. I am integrating a payment processing facility into a 3rd party piece of software, and despite the issue being with the 3rd party service, both Alisha Lord and Billy Streets in the support team were absolutely fantastic in workshopping the solution for me and identifying the issue (in the 3rd party service). Multiple calls and research on their end meant they found my solution. They went above and beyond and it is truly appreciated!

30. september 2024
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Liam,

We are so grateful for you taking the time to leave your review. Thank you so much for the feedback for Alisha & Billy. We highly value our clients at Eway & this review is extremely insightful.

Please let us know if there is anything we can help with in the future.

Tanya
Eway Team

Bedømt til 1 ud af 5 stjerner

High fee, fraud detection is falling behind, we decided to drop EWAY after 10 years of relationship

We have been with eWAY for nearly 10 years and decided to quit and drop them this year. Their technology has not kept up with the market scams and falling behind in fraudualent card surveillance, user friendliness, ease of use and complicated integrations with major shopping carts for 3D secure card processing.
Merchants need to beware of EWAY's poor security fraud detection recently. We got 3 chargebacks over 3 days in a row in January 2024. EWAY charges one of the most expensive card processing fee in the market at 2.2%+GST for this level of lax security standard for merchants. Don't expect anything eWAY will do to investigate card fraudsters with the bank and represent the merchants fairly based on the purchase records. Merchants are sure to be in a 100% losing position for any card dispute.

24. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Our business has been scammed by…

Our business has been scammed by fraudulant credit card purchases through Eway for over a month. Eway was aware of this, as they requested proof of delivery etc from us almost daily for a period of 3 weeks.
Eway did not have the courtesy to inform us that we are being scammed.
We have lost large amount of funds due to this and looking at various methods to recover this from Eway.

1. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic Customer Service!

I have already commented on this in initial review.
Staff were efficient, quick to respond to questions, actually answered the questions and no question was a silly one - which I appreciated having no idea how this whole process worked.

10. januar 2023
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Thank you so much for your review of Eway! We greatly appreciate our clients and we are so pleased you are happy with our service.

Bedømt til 5 ud af 5 stjerner

Have been with Eway for 16 years

Have been with Eway for 16 years. They have been a great team to work with. Highly recomend.

9. juni 2023
Uopfordret anmeldelse
Eway-logo

Besvarelse fra Eway

Hi Karen,

Thank you so much for taking the time to leave your review of Eway. We greatly appreciate your loyalty and look forward to many more years of having you as a valued client!

Tanya
Eway Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere