This company, based in China I think, rather than a London-based clothing boutique, is a scam. I placed an order for 2 dresses. Both were supposed to arrive by RM Express. After 1 week, I contacted t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Took ages to arrive and when my two dresses did arrive, the fabric was cheap polyester and no where near the linen look that was advertised. This is the second time that I have been misled through onl... Se mere
Virksomheden har svaret
Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pull... Se mere
Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Beautifully Designed Headwear and Jewellery.
Kontaktoplysninger
35-37 Ludgate Hill, EC4M 7JN, London, Storbritannien
- info@evelynandrose.co.uk
- evelynandrose.co.uk
1,8
Under middel
233 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived on time and perfectly packaged…
Arrived on time and perfectly packaged - thank you
1. marts 2023
Besvarelse fra Evelynandrose
You're welcome Joanna, thanks for your purchase and taking the time to write us a review :)
Besvarelse fra Evelynandrose
Thanks Lorraine for writing a review for us, it really helps our business grow and so pleased you love our products x
Besvarelse fra Evelynandrose
Thanks Elizabeth for your feedback and purchasing from us ;)
delayed item and non existent customer service
I received the item much much later. I have contacted you several times to return the item and no one has come back to me yet
15. december 2022
Besvarelse fra Evelynandrose
Hi Mara, we responded to your return request two days prior to you leaving this review, and we only had two emails from you, the first one must have been missed, apologies for that.
Fantastic Customer Service
I ordered a gorgeous emerald green headband for a wedding, however Royal Mail strikes were announced and I realised it wasn’t going to arrive in time. I emailed Evelyn and Rose and they got back to be almost instantly saying that they could post another one via another courier and all I would need to do was post the other headband back when it eventually arrived. The new headband arrived in plenty of time and I posted the other one back when it came. Such amazing service and beautiful handcrafted products!
23. november 2022
Besvarelse fra Evelynandrose
Thanks georgia! Sorry it was a bit of a faff, but we got there in the end :)
Most beautiful & comfortable headband
Just a beautiful headband! This is the second one I have purchased for my daughter, and she adores them both! The most beautiful and most comfortable to wear. Quick delivery too.
24. oktober 2022
The comfiest headband I've ever bought
The comfiest headband I've ever bought. I've received so many compliments on it. The perfect gift for myself!
14. november 2022
I had a really lovely experience with customer service at Evelynandrose
I had a really lovely experience with my first ever purchase from Evelynandrose. I'd been looking for something to wear instead of a hat for a family wedding in Italy, and first came across the website on the week I as due to leave the country. The support & customer care I received was second to none.
I was in such a rush after finding exactly what I needed on the website, & was rather distressed at the thought of not receiving the goods on time, but customer service stepped up to the mark by keeping in touch by email after immediately dispatching the products.
All products arrived before my departure & I was extremely happy with my choices & the customer service I received.
19. august 2022
Lovely headbands and fast delivery
18. juli 2022
Excellent quality of headband
Excellent quality of headband. Had so many compliments on it.
6. juni 2022
Beautiful and beautifully made
Beautiful and beautifully made. The gift recipient was so pleased
17. maj 2022
Both hair accessories are really…
Both hair accessories are really beautiful and really well made. Look forward to wearing them
28. marts 2022
Second time I’ve ordered from this…
Second time I’ve ordered from this site, the hairband is lovely really high quality.
Worth the price tag.
Fast delivery also. Ordered and received within a couple of days.
22. marts 2022
I recently bought some very sweet and…
I recently bought some very sweet and original gold butterfly earrings from your website that are a perfect present for my mother who paints incorporating butterflies in her designs. Thank you. Please design more jewellery. Your prices are fair too. 🌟
22. februar 2022
Excellent service
Excellent service, and fast delivery. The hair bands looks exactly like the product showed on the website.
16. februar 2022
Disappointed
Quite a poor quality in comparison to rest of the hairbands which I usually love. Not a good fit and I didn’t think this hairband was worth the money.
12. januar 2022
Gorgeous headband
Gorgeous headband and really comfortable to wear. It also arrived really quickly. I will definitely shop from Evelyn and Rose again - thank you
12. januar 2022
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