Eurospares Anmeldelser 

315
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ausgezeichneter Kundenservice und sehr schnelle Antworten. Das Live-Chat-Team war sehr hilfsbereit, professionell und geduldig. Sie haben mich Schritt für Schritt unterstützt, alles verständlich erklä... Se mere

Bedømt til 5 ud af 5 stjerner

I've worked with Eurospares for some time now, sorting ad-hoc deliveries for them. They are an extremely good company to work for. Everything is always very clear, and ready to go. Our drivers lov... Se mere

Bedømt til 5 ud af 5 stjerner

A cracked information screen had caused all manner of havoc with fault lights. Eurospares had both a new and used option available with the used unit having been tested prior to entering inventory.... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely spot on to deal with. Working with severely depleted staff levels due to Covid, Matt in the parts department has been an absolute legend, juggling my orders and keeping everything moving. W... Se mere

Virksomhedsoplysninger

  1. Bilreservedelsbutik

Skrevet af virksomheden

Since 1985, Eurospares has been the world's largest supplier of new and used supercar parts for high-performance brands, including Ferrari, Lamborghini, Maserati, Porsche, and Aston Martin. Our passion for these automotive legends fuels our commitment to offering an unparalleled selection of genuine, OEM, high-quality aftermarket, and carefully recycled parts. We maintain a vast inventory exceeding £70 million, ensuring you find the exact part you need, fast. Our user-friendly website provides detailed part diagrams, highly competitive prices, and 24 or 48-hour delivery options to most countries worldwide. We're a real company run by real people. Many of our team members are fellow supercar owners and enthusiasts, sharing your passion and possessing the expertise to assist you with all your repair and restoration needs. As a customer, you are at the heart of our business, and we continually strive to provide you with the best possible service. We are here to assist you at any stage, from part sourcing to after-sales support. Thank you for reading our reviews and visiting our profile page. We read all the feedback we receive and want to reassure you that we are not a faceless online-only company. Visit our website today to find the part you need and experience the Eurospares difference.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

315 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(315)

20 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Well Done Eurospares

This is not my first time ordering from Eurospares. I am pleased with the service every time I place an order. My parts were well packed and arrived safely. The shipping charges seem very fair. Over all “Well Done Eurospares”

3. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing customer service.

Despite Covid and Brexit Eurospares got the parts I needed at no extra cost. I wasn't very hopeful due to the nature of the parts I needed and work events but they responded to my questions and delivered the parts. I highly recommend Eurospares for customer service and price.

28. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

serious company

I am already a customer at eurospares, the contacts with the employees are courteous and efficient, the email returns are fast,
and the delivered parts very well packaged.

24. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

SHAFT FOR MASERATI

Hello

A few words from a French customer who appreciated the competence and the way my order was handled by Eurospares .

You do not have to wait on the phone .
It was possible to talk to the same person you have already talked to which means that you do not have to explain your needs several times.
I ordered a used distribution shaft for a Maserati engine under art number 5405 685
Eurospares had 2 in stock under the same art number , but as this item exists in 2 versions , it was needed to check some dimensions .
Indeed Neil Belton went to the warehouse to check the needed dimensions ?He sent to me a picture of the caliper taking the measurement
to secure they where taken at the right place .
After securing the needed dimension , I placed my order on the phone together with the payment .
As only 1 out of the 2 shafts in stock would fit my engine , Neil Belton went himself to pick the correct one in the warehouse .

I indeed received what I Ordered , in spite of some clearance delay and cost(VAT) in France due to the new rules after the Brexit .

Thanks for good cooperation

Best rads

8. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Cant fault them

Cant fault them. Easy to navigate website, easy parts identification and selection for ordering. Fast delivery too.

What more could one want?

3. februar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely spot on to deal with

Absolutely spot on to deal with. Working with severely depleted staff levels due to Covid, Matt in the parts department has been an absolute legend, juggling my orders and keeping everything moving. Well done. Quality products supplied promptly and superb packaging. Would not hesitate to recommend.

26. januar 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

You could have warned that in addition…

You could have warned that in addition to the price paid to you there are customs taxes, from 30 to 35% in Italy. It isn't correct to say nothing

13. januar 2021
Uopfordret anmeldelse
Eurospares-logo

Besvarelse fra Eurospares

Dear Antonio,

Thanks for the review and apologies that you were charged duty on your import, this should not have been the case.

I have looked into this and there was a declaration missing from the paperwork which would have set the import duty to 0%.

This is our mistake and I offer my most sincere apologies.

If you can please get back in contact with us and provide us with the import duty document showing the value of duty paid then we will issue a credit for the value.

Once again, i apologise for the oversight on our behalf and i look forward to hearing from you so that we can get this rectified.

Bedømt til 1 ud af 5 stjerner

It's been two months since ordering and…

It's been two months since ordering and paying for a air pump hose for my Ferrari. Other than the order number I have received no communication from them? I have sent messages but received no reply! If you are wise you will not deal with this company since their customer service is nonexistent.

10. januar 2021
Uopfordret anmeldelse
Eurospares-logo

Besvarelse fra Eurospares

Dear Fritz,

Thank you for your email.

I can see that you placed your order 02/11/2020 22:09 and we emailed you the following day (03/11/2020 10:16) informing you that your order has been cancelled as the part ordered was no longer available from Ferrari and on this occasion we had no alternatives available to offer you.

Your payment was cancelled and returned to you at the same time.

We then received an email from yourself chasing your order 07/01/2021 21:27 which we replied to 08/01/2021 09:14 confirming that your order had been cancelled.

Based on your review we can assume that you did not receive these emails so i can understand your frustration however can i ask you to check your spam folder and / or add orders@eurospares.co.uk to your safe senders list so that we do not have the same problem in the future.

Unfortunately on this occasion we can't supply the hose ordered as it has been made obsolete by Ferrari however i would like to suggest that you keep an eye on the cars breaking page of our website and if we get a suitable car in for breaking then we should be able to supply a used part from a donor vehicle.

Once again, i'm sorry if you didn't receive our communications however if you could re-check your emails then we can avoid any future problems and if there is anything we can do to help rectify your experience then please let us know.

Bedømt til 5 ud af 5 stjerner

Grandes profesionales

Grandes profesionales. Hace tiempo que trabajo con ellos y siempre maxima satisfacción.
Los envíos a España en 24h con material en stock

Sin duda recomendables!

20. november 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere