After being disappointed because the charger item didn’t work properly, TALA was absolutely fair and send me right away a replacement device which is perfect. I have to say that’s a very profession... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great service in a difficult time for transport and for any activity on the planet. Great bulbs, they are a present for my mother who’s in lockdown from the beginning of March: tomorrow she is 70... Se mere
Virksomheden har svaret
From the order to the delivery, the whole process went perfectly smoothly and I received my lamp in about week. The lamp came in a very protective package, was very easy to set up and is definitel... Se mere
Virksomheden har svaret
I ordered the Voroni III for my kitchen. It is a beautiful sculpture and a perfect piece of quality craftsmanship. The light is warm, ideal for a cozy autumn when the days are shorter and dark... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Kontaktoplysninger
25b Vyner Street, E2 9DG, London, Storbritannien
- +442030263246
- customerservice@tala.co.uk
- eu.tala.co.uk
4,7
Fremragende
125 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After being disappointed,very satisfied now…
After being disappointed because the charger item didn’t work properly, TALA was absolutely fair and send me right away a replacement device which is perfect.
I have to say that’s a very professional fast reaction. I was wrongly disappointed, now I am very satisfied,
We definitely can trust TALA .
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Tala
Hello Bernard,
Thank you for leaving us a 5-star review. We are so pleased to hear that you are loving your Tala lights and that we solved your issue to a satisfactory level. We look forward to your next order. Hope you have a great day!
Kind regards,
Emma
Tala Customer Support
Great service and innovate products!
8. april 2024
Besvarelse fra Tala
Hello Katja,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product.
Have a great day!
Kind regards,
Robin
Tala Customer Support
Really fast and serious
Really fast and serious. Good Communication. Will buy again for sure. Thx a lot.
5. april 2024
Besvarelse fra Tala
Hello Sebastian,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Tala sells beautiful and sustainable…
Tala sells beautiful and sustainable lighting! If there is a problem with a purchase, they offer perfect service!
3. april 2024
Besvarelse fra Tala
Hello David,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
Besvarelse fra Tala
Hello Martin,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Emma
Tala Customer Support
Besvarelse fra Tala
Hello Jacek,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
The best lighting company
The best lighting company. Nice style and kind employees . All excellent
13. marts 2024
Besvarelse fra Tala
Hello Salvatore,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Good quality and good customer experience
Fast and efficient shipping to Greece. Excellent quality products. Bought several of these on a recommendation from a lighting shop and they are absolutely worth it. The bulbs are expensive but elevate and complement any fitting I've used them with.
6. februar 2024
Besvarelse fra Tala
Hello Anna,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy.
Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Besvarelse fra Tala
Hello Cristina,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
high quality and easy to order
The lamp is beautiful and obviosly extremely high quality, placing the order was a very positive experience and the package arrived safely and in good time - perfect!
6. december 2023
Besvarelse fra Tala
Hello Irmgard,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
DPD lost my pendant
Absolutely love the product. But DPD lost my parcel! Unable to contact them and so far no response from you of what the next steps are for me to receive the pendant. Rosa Caller
7. december 2023
Besvarelse fra Tala
Hello Rosli,
I'm really sorry to hear you've had a poor experience here. This doesn't sound like our usual service and we apologise that you're order experienced some difficulties.
We have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Emma
Tala Customer Support
Pros and Cons
Tala customer service is excellent. However, the shipping to Europe is not great as there is no time frame for the delivery and one has to be home the whole day in order to receive the parcel, which sometimes is very difficult. Also, after the telephone communication with the shipping company, it was arranged that the parcel would be delivered before 11:00 am. However, the parcel was delivered at 2:00pm. My friend who received the parcel lost more work hours.
27. november 2023
Besvarelse fra Tala
Hello Irene,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth delivery experience with us. We will be taking your feedback onboard. Enjoy your Tala light!
Kind regards,
Amie
Tala Customer Support
Besvarelse fra Tala
Hello Mr Hugues,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Excellent customer care
W have acquired several lights and we have asked additional bulbs to be delivered on a specific date at a specific location. Everything went smoothly and the Tala lights are just awesome. Great products with a great customer experience !
27. november 2023
Uopfordret anmeldelse
Besvarelse fra Tala
Hello,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Beautiful integral designs of fixtures…
Beautiful integral designs of fixtures and light sources, high quality and excellent customer service.
1. november 2023
Besvarelse fra Tala
Hello Jonathan,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Good experience.
15. september 2023
Besvarelse fra Tala
Hello Pierrel,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Great experience!
19. september 2023
Besvarelse fra Tala
Hello Anda,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.