Robin was very thorough on answering my questions, sent me links for the parts I would need to complete my roof rack purchase. I even received a follow-up email from them, just to make sure I was sati... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a question on a Saturday. I called the 800 number and got a hold of Jerred. He answered my question accurately and quickly. It is so nice to be able to get a hold of someone that is knowledgeabl... Se mere
The service I received was outstanding, a little screwup from the postal system but other than that everything is good. I had the unit installed today on my 2022 Ford Escape Hybrid, after the install... Se mere
Jarred suggested that we may have blown a fuse as to why our Curt Bluetooth Trailer Brake wasn't working. As it turns out it was correct. We couldn't locate the fuse either, since U-Haul installed o... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’ve been helping neighbors find the right parts and gear for decades, bringing hands-on product knowledge and real support to every order. At etrailer, we make it easy to explore products across towing, RV, marine, off-road, performance, and outdoor adventures with trusted content like original photos, installation videos, detailed product descriptions, expert Q&A, and helpful articles—so you can shop with confidence. Our custom fit guide lets you enter your vehicle or RV information and quickly see the right options for your setup, backed by the kind of real-world insight only a garage-tested team can offer.
Kontaktoplysninger
1507 East Hwy A, 63385, Wentzville, USA
- 1-800-298-8924
- cs@etrailer.com
- etrailer.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect fit
Perfect fit, quick shipping. Exactly what I needed. Thank you etrailer!!
Honda Pilot trailer hitch
Quick shipping. Great product with detailed videos. Easy installation.
Order was received quickly and…
Order was received quickly and accurately. Product quality is excellent. I'm sure it will last quite a while under heavy use.
Here to tell you.........
The product I needed was in stock, reasonably priced, easy to order and delivered accurately and on time.
Product was shipped as stated
Product was shipped as stated. No problems.
This hitch fit like a glove
This hitch fit like a glove, the included threaded pull wires were the best idea, you guys had better patten that. The direction were very clear to understand, Thank you for a great product, fast shipping and good customer service.
Quality hitch
Fast shipping, easy installation, great quality hitch at the right price. I'm very happy with my purchase.
They reached out to check on a question…
They reached out to check on a question I had asked and the answer I received and I had deleted it I guess, and they were able to resend it to me and it has the part number that I need to follow up on and get the measurements on the mounting holes to see if they match the one I have.
Extremely Disappointed – Poor Communication and Zero Accountability
I used to trust etrailer. Not anymore.
I ordered a set of trailer tires after a blowout, counting on etrailer for four reasons: past good experiences, product availability, competitive pricing, and—most importantly—timely delivery before a critical trip.
The day before delivery, I was notified the order would be delayed. That last-minute change forced me to scramble and rent a trailer just to keep my trip on track. I spoke with Tyler, who was helpful, but his attempt to offer a goodwill discount was shut down by Sherrie.
I kept the order open after being told it would arrive in time for my next trip. Then came another surprise: the product was discontinued, the order was canceled, and no alternative or support was offered. No effort to make it right. Just silence.
etrailer had every opportunity to show they value their customers—a call, a substitution, even a small discount would have gone a long way. Instead, I got ghosted and left to deal with the consequences on my own.
This experience wasn’t just frustrating—it was revealing. etrailer chose to treat my problem like it was “no big deal.” That forced me to treat it like “the end of the world.” I won’t be ordering from them again, and I won’t be recommending them to anyone in the horse or trailer community.
Do better.
Great product
Great product! although I would not recomend using 4.80 12 Tires as they look small on the Rim.
Quick delivery and as promised
Quick delivery and as promised, it was plug and play!
Will definitely order from Etrailer again!
The salesman I spoke to was very knowledgeable and helpful. Ordering was very easy and shipping very prompt. Communication from the etrailer was prompt and often. Will definitely order from them if a need arises!
Exact replacement for old lights
1. They had the marker lights i was looking for.
2. Shipping was unusually fast, even for E-Trailer.
2023 Tuscon Magic!
Easy match to vehicle. Easy install and the new harness fit the factory harness for a no hassle wiring job!
Timely delivery...easy to install
Timely delivery...easy to install...this is my 4th or 5th installs I've done over the years from eTrailer..a Suburban, Jeep, Tahoe, 2 RAV4s....and I'm 80 years old!!!
prompt reply
Super Easy to Order
The search algorithm made this process super easy. Having a very clear graphic that told me if the kit would fit my car really boosted my confidence in my purchase. Everything is high quality and reasonably priced.
Best company for Trailering accessories.
Their knowledge base, support and excellent descriptions on their website make them a cut above the rest. I love this site so much, I would actually spend more (although they usually are very competitive) to shop with eTrailer.com, because they stand by their products and services.
I needed parts for a custom mounting job
I needed parts for a custom mounting job; not a whole kit. At etrailer I found the perfect Crossbar adapters and T-Bolts to make my vision a reality. Thanks etrailer for your commitment to do-it-yourselfers.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








