ETO Anmeldelser 51

Amazing customer service. We were brought ours as a present and unfortunately the glass broke the first time we used it. Just one of those freak things. We got straight onto eto and they sorted it really quickly, no questions asked. Great company.

It doesn't work. The rubber seal permeates the wine with a rubber taste, and the seal itself does not always work correctly, leaving some air stuck with the wine or allowing a small amount of wine to leak by the ball seal and mixing with the wine in the Eto. Don't waste your money.

The product is incredible and the support of eto Team with customs problems was just perfect. So happy with everything regarding this shop.

Fantastic product delivered extremely quickly. Looks great And keeps my wine fresh. Thank you so much for delivering it before Christmas.

Just love this thing! Over the years we have tried just about everything to store opened bottles of wine and this is BY FAR the best solution we have used. There's no reason to not open a bottle now for a glass, knowing we can just store the rest so easily. As it happens, it's pretty as well, so we leave it out for people to see too and it's become a conversation piece. It has kept wine for us well over a week without refrigeration. Also, I have to say that dealing with the people at Etowine has been a pleasure too!

Seriously impressed this Christmas. Ordered on Wednesday from Uk, it's delivered the following Tuesday to Brisbane Australia. Great communication, great tracking. BRILLIANT product!

I have regularly used my eto decanter for over four years and it is an outstanding product, in terms of both functionality and quality. A minor problem was quickly resolved under warranty in less than a week on the other side of the world - their customer service is amazing, perhaps the best I have experienced.

I am utterly impressed with Eto Wine! The customer service is nothing short of exceptional. Kirstie, the representative who assisted me, was prompt, friendly, and incredibly helpful, making the entire process seamless. The delivery of my order was the fastest service I've ever experienced, far surpassing my expectations. I highly recommend Eto Wine not only for their superb products but also for their outstanding customer service. I will undoubtedly be a returning customer.

I was already impressed with the product, but when I had an issue with the glass, they sent me a replacement free of charge on the same day, as it was damaged in the initial order. Totally recommended!

I love the ETO as it stores my open wine so well. I recently broke the glass flask whilst replacing the top mechanism. Customer service brilliant they replaced the same day. Lives up to lifetime guarantee.

Absolutely outstanding service when we needed a seal - it arrived within 24 hours. A truly gorgeous product and now we've tried it, it really works! When opening a bottle of fine wine, it's now possible to enjoy it over more than one evening and in perfect condition! The decanter looks fabulous on the dining table and can be stored in the fridge or wine cooler so that the wine is still enjoyed at the right temperature! What a gorgeous gift that will be used constantly and for a long time to come.

The product works well to preserve wine. Sometimes you don't want a full bottle of wine, this helps to preserve it for the next weekend.
Also excellent service from the team. Would highly recommend.

The product is excellent, and the customer service I received from Elizabeth was truly flawless, she went above and beyond to assist me with my order!

Amazing customer service!

We had a decanter personalized and given to us as a gift. After a fluke shattering of the glass, I contacted customer service and they quickly resolved the issue with the utmost professionalism and empathy. I plan to order these as gifts for the upcoming holiday season given their great service and dedication to the customer.

Great customer service and a great product as well! 10/10 recommend

A unique and truly beautiful product that really stands out when you are thinking of buying a gift for that person who has literally everything !!!
Well they won’t have this unless they come across it themselves or have super friends like you xx

I love the eto wine decanter! It’s beautiful, functional and a real hit at my house. It is excellent at preserving those unfinished bottles of wine - would absolutely recommend!

Very satisfied with the support team stand behind their products. The support team is able to perform a speedy help. Our wine gets to be saved again!

Super easy to order and all the team was super responsive to questions and did so in a supportive friendly professional manner - they made the process seamless. Attention to detail and follow up 10 out of 10. When the product arrived it was beautiful definitely will be ordering again - it is a classic design that will fit any lifestyle. Thank you