Purchased item in August 2026. They shipped item to incorrect address. After numerous email attempts they finally replied and advised they will escalate the investigation into it. Its now mid October.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Long time ETC customer, I have always loved the pieces I have purchased. The owner is very transparent when things are pre orders, there is multiple pop ups stating this. And always kept updates o... Se mere
LOVE LOVE LOVE ETC! Another happy purchase!! I have a huge wardrobe and drawers full of their beautiful amazing quality clothing 😍 Have been buying for 7 years and never had an issue, always fast fr... Se mere
Purchased a dress on 18 November 2025 and it has not arrived. Under the Fair Trading Act and pre order wait of this length is considered excessive and I am entitled to a refund. They are trying to fo... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent clothes
Excellent clothes, good communication. Great brand.
Great local company ❤️
I have always had a good experience with this company. I wear their black trackpants to work every day and their fleecy jumpers are a must-have in winter. ❤️
A fabulous small NZ business
A fabulous small NZ business who creates quality products. Lesh is honest and open about any hiccups with shipping. Life happens and it has made one of my orders delayed. However, all my other orders have been delivered in a timely manner. I will continue to support etc as I love their clothing. Highly recommended.
Amazing experience
Amazing experience, never have had an issue with ETC. Love each item I have gotten.
Love all my hoodies I’ve bought
Love all my hoodies I’ve bought! They wear well and wash great, no complaints.
I preordered the beautiful peony…
I preordered the beautiful peony handbag and wallet set, although this pre order took a long time to arrive, longer than expected as soon as they had news of arrival time they communicated this through Facebook and the website, I understand delays as I work in the freight industry and know things happen beyond a small business’ control. While this has been my only purchase through the business itself I have brought many second hand items and also love the clothing. The handbag has been my best handbag ever! Fits all my kids crap I have to carry around and whatever hubby decides he wants me to carry and it’s is absolutely stunnng! Love this brand and trust worthy small NZ business.
Great quality clothing
Great quality clothing that lasts for years!
I’ve been buying clothing from ETC clothing for around 8 years and I still have my original pieces.
It’s always been worth the wait for items I’ve preordered. Information about preorders is very clear on the website including what ship the preorders are on.
My current favourite item is a vintage floral bomber.
Unique New Zealand Happy Clothes
Personal real service, loved the warmth and quality of the clothing. Unique New Zealand clothing that feels special and makes me happy every time I wear them ❤️❤️🥰
Excellent clothing so many beautiful…
Excellent clothing so many beautiful designs to choose from I love this company highly recommend
The best and only the best
The best and only the best . Love lesh an her clothes she makes for us . Been a fan for many years spent many of dollars and wouldn’t change my wardrobe for anything else . An as for Ella great response when messaging about my order next day I got tracking . Both amazing & Jen 🩷💐 will always support you ladies 💯
Great kiwi brand!
Love this brand so much. Great quality clothing, reasonably priced too. Anytime I've had a query, it usually get dealt with in a timely fashion. A+++
Great quality clothes
Great quality clothes, always get compliments with every etc item I wear
Have been a customer for many years
Have been a customer for many years. The quality of the clothing is fantastic and lasts so well.
The ETC are fantastic to deal with
I see alot of comments regarding pre orders and sadly that's the nature of the beast sometimes and cant be helped. I am currently waiting for a pre order from another NZ label and the lack of updates is annoying. From what I have seen ETC has been very transparent and honest with delays and keeping everyone informed.
If your wanting high quality products then ETC is for you
Always a pleasure to order from
Always a pleasure to order from.
Love supporting local!!!
Months late and completely different item upon arrival
I ordered a hoodie, which arrived months later than expected. Then when it did arrive, the pattern I ended up with had a different background colour (more peachy than pink), the pattern itself was bad quality, looking almost pixelated or faded around the edges of the flowers, rather than it being sharp as in the original image, and it didn't have the same flower motifs (none of the large and medium black and pink roses), the spacing between the pattern elements was different, the flower element sizing was different: it was definitely not the same pattern!
When I went back to the company, they didn't agree that it was a different pattern. They insisted that "print placement can vary slightly from item to item depending on how the fabric roll is cut during production. This is a normal part of the all-over printing process and does not affect the quality, sizing, or wearability of the garment." I did not agree and said so.
They offered store credit, which I agreed to, and then I never heard back from them, despite following up three times.
A very disappointing experience. I would never buy from this company again.
Don't pre-order from ETC clothing!
I'm still waiting on a pre-order from September 2025. It's August 2026, so, coming up a year now.
Very poor customer communication.
It's harder to remain looking forward to the items after reading reports of poor quality from others. BUYER BEWARE.
The quality and service has decreased greatly
The quality has decreased greatly. I ordered a jacket and after waiting over a month for my order the quality was terrible and not as advertised. I returned the item as per the instructions only to find at the post shop counter this was a rural address! Costing $15 to return the item. It then took 2 weeks to process the return after confirmation or delivery. Absolutely no acknowledgement of non-disclosure on the rural address and i was refused a refund. The owner and staff are unwilling to help and clearly dont understand the consumers guarantee act. After much deliberation I had to use my credit. 40days later I am still waiting for my order! they are unwilling to send the items that are in stock. Any comments made on there facebook page are deleted. After years of supporting this company i will not be purchasing from them again.
FALSE AND MISLEADING ADVERTISING
YOU HAVE BEEN WARNED, BUY AT YOUR OWN RISK. I bought slippers advertised as cotton with a rubber sole. When the slippers arrived the fabric felt more like polyester than cotton. Six times I emailed the company asking for confirmation and a manufacturing certificate as proof of the fabric and sole composition. Zero response to any of my emails. I sent a sample of both the fabric and the sole into a laboratory in Auckland and the results were conclusive. FABRIC - consistent with polyester, SOLE - consistent with calcium carbonate filled styrene-butadiene rubber (synthetic rubber). In other words, they charged a premium price for what was falsely advertised as a pair of cotton slippers with a rubber sole but were in fact a cheap, synthetic pair of slippers. Which then leads one to question what other products they are selling that are being falsely mispresented. BUYER BEWARE
Do not buy preorders from etc.
I was a good customer for years. Happy to support NZ companies, especially by women. Disappointed now, as waiting on an item for 9 months. I was fine with delays at first and the owners FB messages about her personal struggles; we've all been there. But having no communication personally regarding my order is not professional and nothing specifically mentioned since May regarding the items in my order. I have emailed directly and no reply either. The owner has my money and I want it back!! Shocking for a NZ company.
I waited 10 months for a piece of…
I waited 10 months for a piece of clothing to arrive. I could have almost tolerated the long wait and given understanding and kindness to situations out of the business’s control. But when the item arrived it wasn’t even the same as what I had ordered. It was similar but clearly different and had I known the true colour and pattern of the material I would not have ordered it. So after 10 months I have an ugly top that I will never wear. Learn from my mistake and don’t buy from this company.
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