I insured my bike upon purchase 2 years ago and paid £8 per month for insurance. A year ago ETA updated their policy to allow less stringent requirements on claims, which was well communicated. I had... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a puncture on my mobility scooter. Got it fixed by my local mobility shop. Sent copied receipt to ETA, with bank details. Claim was processed quickly. Refund was in my account within a few days. S... Se mere
Virksomheden har svaret
Just had a renewal notice from my previous insurer and they wanted 2½ times what ETA quoted. So far there is no comparison especially with the ease of setting up. Customer service were very quick &... Se mere
Virksomheden har svaret
ETA made it very easy and clear to insure my mobility scooter. The Documents were sent immediately. The insurance cover price was the best I could find it covered breakdown and liability.
Virksomheden har svaret
Virksomhedsoplysninger
- Forsikringsvirksomhed
- Cykelforsikringsselskab
- Forsikringsmægler
- Forsikringsselskab
- El-scooterforsikringsselskab
Skrevet af virksomheden
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Kontaktoplysninger
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Storbritannien
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
4,8
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional service from Gareth at ETA
Exceptional service from Gareth at ETA. Exceptional bike cover from ETA. Gareth was really quick to respond to every communication resulting in a successful outcome, for a very unusual claim.
Thank you very much Gareth. And thank you very much ETA
8. april 2025
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
That's lovely to hear - we'll be sure to pass your review to Gareth. Thank you for taking the time to share your experience. We are here if you need us.
Cycle Rescue
Have been a member for a few years. Used them for the first time yesterday after a big derailleur failure. It was a Sunday at about 10:30am. Thy took only about 30 minutes from me first calling them. Excellent service that I would highly recommend. The driver was very courteous and caring with my bike.
23. marts 2025
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
We're sorry that your ride was so rudely interrupted, but pleased to hear our Cycle Rescue service came up trumps. Many thanks for sharing your experience - we are here if you need us.
My disability scooter insurance and recovery.
I was trying to find insurance and recovery for my disability scooter.
I found this site and company straightforward and simple to use.
Thank you.
21. marts 2025
Besvarelse fra ETA Insurance (ETA Services)
We like like everything we do to be straightforward and simple to use, so we are pleased to hear that. Thank you for taking the time to share your experience. We are here if you need us.
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We'll be here if you need us.
Straightforward no fussing
14. marts 2025
Besvarelse fra ETA Insurance (ETA Services)
We like things fuss-free. Thank you for taking the time to share your experience. We are here if you need us.
Besvarelse fra ETA Insurance (ETA Services)
We like to be as efficient as possible so you won't encounter chatbots or endless phone menus - just a team of us ready to answer questions as quickly as possible. Thanks for taking the time to share your experience. We are here if you need us.
Good value bicycle insurance and like…
Good value bicycle insurance and like to support ethical companies. Like the added bicycle rescue - not had to use let but useful peace of mind!
11. marts 2025
Besvarelse fra ETA Insurance (ETA Services)
We're delighted that you chose us. Thanks for taking the time to share your experience - we're here if you need us.
Very easy to use
5. marts 2025
Besvarelse fra ETA Insurance (ETA Services)
We're pleased to hear it. Thank you for taking the time to share your experience. We are here if you need us.
So far so good
Just bought the recovery insurance. It is exactly what I was looking for. Extremely clear policy guidance and at a really good price. Hoping I won’t be needing this but better safe than sorry.
4. marts 2025
Besvarelse fra ETA Insurance (ETA Services)
That's music to our ears. Thank you for taking the time to share your experience - we are here if you need us.
Very easy to amend my policy when I…
Very easy to amend my policy when I changed my car, and guess what? No extra charge!! Well done folks :)
1. marts 2025
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. We are here if you need us.
Very straightforward information & easy…
Very straightforward information & easy to chose a relevant policy.
25. februar 2025
Besvarelse fra ETA Insurance (ETA Services)
That's music to our ears - we like to keep things simple. Many thanks for taking the time to share your experience. We are here if you need us.
Besvarelse fra ETA Insurance (ETA Services)
We like to get things done with the least amount of fuss, so we are pleased to hear you found the experience easy. Thank you for taking the time to leave us a review - we are here if you need us.
My bike got stolen
My bike got stolen. But luckily I had it insured with ETA - they were amazing. Such brilliant, friendly service. Made it easy to supply evidence, and they paid out within about a week.
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
When we are supplied with all the right info, we can turn claims around very quickly - nothing better than getting people back on the road as soon as possible. Many thanks for taking the time to share your experience - we're here if you need us.
Struggling with the concept!
Just broke down on my mobility scooter (cold weather battery suck) first time I ever called them out in about 3 yrs.
They called a taxi out! Took about one and a half hours to sort.
Staff are nice, as was the taxi driver.
But I’m capable of calling a disability cab without an annual fee.
I guess it’s insurance against calling taxis out multiple times…if so your scooter needs fixing not just collecting, if not then they’re just a middle man for the occasional taxi call out.
Makes no sense in my instance but the lady on the phone was lovely😍
17. februar 2025
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Hello, and thank you for taking the time to share your experience of our mobility scooter breakdown recovery service. When someone calls us, we have the option to call on a fleet of recovery lorries - just like the ones car breakdown companies use. However, a local taxi often provides the quickest option to recover our customer and their scooter. We're pleased to hear that everyone you dealt with was friendly and efficient.
Very easy to set up and get peace of…
Very easy to set up and get peace of mind if the worst happens.
17. februar 2025
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to leave us a review - we're here if you need us.
Easy to get a quote and purchase insurance
Easy to get a quote and purchase insurance. I have heard good things about the cycle breakdown aspect and, whilst I hope to never have to use it, it gives peace of mind to have it in place
16. februar 2025
Besvarelse fra ETA Insurance (ETA Services)
We're proud to say we pioneered Cycle Rescue here in the UK over 30 years ago, and now include it for free in every cycle insurance policy we sell. Thanks for choosing us and for taking the time to share your experience. We'll be here if you need us.
All round 5 stars
Quick, clear and supportive response to our recent breakdown. Very impressed with the whole set up.
Thanks
7. februar 2025
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Breaking down is always an inconvenience, but we aim to make the experience as painless as we can. Thank you for taking the time to share your experience - we're here if you need us.
Quality Insurance.
I've used ETA since 2013. Only had to call on them twice, and each time reinforces the value of a good insurance policy with a company that cares for its clients.
8. februar 2025
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to share your experience and for those kind words - we are here if you need us.
Easy to buy bike rescue cover
Easy to buy bike rescue cover. Recommended by Audax event, and something I'd been looking for. Easy to purchase, and hopefully I won't need it but do feel easier knowing that the details are now lodged in my phone.
7. februar 2025
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to share your experience - we'll be here if you need us.
Changes to Cover
Had difficulty making changes on-line, but a direct e-mail update went easily and quickly.
8. februar 2025
Besvarelse fra ETA Insurance (ETA Services)
We are pleased to hear everything got sorted. Should you ever have any questions, please don't hesitate to phone us as we welcome calls. Thank you for taking the time to share your experience - we're here if you need us.
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