Essaro Design-logo
Besøg websitet

Essaro Design Anmeldelser 

11
•
TrustScore 4 ud af 5

3,8

Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

Skrevet af virksomheden

At Essaro Design, we believe that the right lighting has the power to transform the way people live, feel, and experience their homes. Our mission is to guide every customer in finding the perfect lighting solution that suits their space and style. We are committed to exceptional quality, timeless design, and sustainable choices, while delivering outstanding customer service every step of the way. Your satisfaction is at the heart of everything we do, and we're here to help you create a home you'll love for years to come.

Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

11 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(11)

11 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 3 ud af 5 stjerner

Thank you team!

The wall lamp looks great now, but my delivery was delayed for over a week without any updates. Customer support apologized and kept me informed once I contacted them. In the end everything arrived safely and the quality is very good.

3. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

There are plenty of attractive lights…

There are plenty of attractive lights online but many feel disappointing once they arrive. This ceiling lamp was the opposite. It feels solid and the details are carefully finished. The light fills the room evenly and the price felt fair for the quality.

16. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Masquerading as a Dutch business but…

Masquerading as a Dutch business but ships direct from China. Good takes several weeks to arrive and broken in box, very poor customer services and trying to get out of refunding. awful experience.

28. juli 2026
Uopfordret anmeldelse
Essaro Design-logo

Besvarelse fra Essaro Design

Dear Customer,

We are genuinely sorry to read your review, as it does not reflect the efforts we made to resolve your case.

We responded to your emails, investigated the issue, and offered assistance throughout the process. Regarding the refund, we understand your frustration, but we cannot issue a full refund before the goods have been returned or the situation has been verified. This is a standard policy that helps protect both our customers and our business.

We also regret the damage that occurred during transit. Whenever a product arrives damaged, we work hard to provide an appropriate solution, whether that is replacement parts, a replacement product, or a refund in line with our policy.

While we respect every customer's opinion, we believe this one-star review does not fairly represent the communication and support we provided. Our goal has always been to resolve this matter professionally and fairly.

If you are still willing to work with us, our offer to help remains open. We would be happy to bring this case to a satisfactory conclusion.

Kind regards,

Rob
Founder, Essaro

Bedømt til 3 ud af 5 stjerner

I was excited when my pendant light…

I was excited when my pendant light arrived, but unfortunately the glass shade had a small crack. I contacted customer support right away and they responded much faster than I expected. They arranged a replacement without making the process complicated. The new lamp arrived in perfect condition and looks beautiful in my dining room. The issue was disappointing, but I appreciate how professionally they handled it.

25. juli 2026
Bedømt til 5 ud af 5 stjerner

I fell in love with the design online…

I fell in love with the design online but I was still nervous about ordering a glass light. It arrived incredibly well protected and without a single mark. The finish is beautiful and the light makes the dining area feel much softer in the evenings. Even my installer commented on the quality.

18. juli 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere