I bought a smock at the end of January, wore it for a bit before the uk became a raging inferno for the rest of the summer. Grabbed it back out the cupboard recently and noticed a seam on the insi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Website reviews are filtered only positive ones being shared. I was invited by Equidry to share my feedback. I wrote a fare honest review about the product they sent me, which surprise surpri... Se mere
I was bought the all in one as a gift, there was a slight issue with one of the zips, i contacted the Equidry team who were really helpful, they paid for the return and sent out a replacement. Past tw... Se mere
I purchased two long coats for gifts, both items were put purchased separately. Being male I got them both wrong. The staff were very helpful in assisting me getting these orders right and made the re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Designed by Riders, for Riders. Our coats are designed by riders, for riders, combining real-world riding experience with exceptional all-weather protection. Every detail is thoughtfully engineered to meet the demands of life both in the saddle and on the yard. From our original oversized coats with a 20,000mm waterproof rating to our fitted waterproof riding jackets packed with equestrian-focused features, you can rely on EQUIDRY to keep you protected from the elements. EQUIDRY is the trusted choice for equestrians seeking waterproof coats & jackets that truly delivers on complete weather protection. With advanced EQUIGUARD® waterproof technology, every EQUIDRY equestrian waterproof coat keeps riders warm, dry, and comfortable year-round. Be ready for every adventure with our matching EQUIDRY Dog Coats, featuring a 20,000mm waterproof rating.
Kontaktoplysninger
Unit 1 Torridge Business Park, EX364HP, South Molton, Storbritannien
- 01271626197
- support@equidry.co.uk
- equidry.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 57 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very prompt in dealing with an exchange…
Very prompt in dealing with an exchange for a different colour.

Besvarelse fra EQUIDRY
Best raincoat
Best raincoat, already have the Equidry for winter and wanted the Equimac for summer as I’m a dog walker and need to stay dry, highly recommended and easy to order and arrived in a few days.

Besvarelse fra EQUIDRY
Great service and great coat
Ordered my equidry and it arrived very quickly. It fitted but I decided to order the next size up. Spoke to customer service who were very helpful. Sent my coat back and my next size up arrived within a few days. It's lovely..can't wait to wear it.
Negative point. My coat when delivered by the courier was put inside the rubbish bin. Had the parcel been covered up with rubbish bags, it could've gone unnoticed.

Besvarelse fra EQUIDRY
Good coat..
Best riding coat on the market
Quality coat, really well designed. Super stylish and practical. Love the new inserts to keep your legs even drier.

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Absolutely shocking company I purchased…
Absolutely shocking company I purchased a jacket as a gift and unfortunately my sister already got one I sent it back and they have refused to refund me saying it was never received even though I sent it back to address named on there website,

Besvarelse fra EQUIDRY
Love my equimac
Love my equimac, the best purchase I've made in a long time!

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Love love love!!!
Love that you can see all shapes and heights in size before ordering. I would have deffo gone much bigger and would have been way too big otherwise. Got the equidry lite and the lite ride on rain sheet in penelope pink! Both fit great, very comfortable does exactly what says on the tin and the colour is to die for!!!

Besvarelse fra EQUIDRY
Equimac - poor design
I have the equidry heavy coat which is an amazing coat.
However, I am extremely disappointed in the equimac due to the very baggy neck which allows a lot of rain to get in. It’s very weird that a rain coat has this poor design feature.
Response to the reply!
I did contact customer service and sent a photo of my wet top around the neck where the rain had got in and they said they wouldn’t take it back and refund it because it’s not a technical fault!
I wore it again today in heavy rain and everything is dry except my neck because it is so ridiculously baggy! And I had a baseball cap under the hood to see if that might help.
I love everything about the coat except the neck and I am stunned that no one else would find that a problem,
It needs a press stud further round so it can be fastened tighter.

Besvarelse fra EQUIDRY
Excellent Service
Excellent Service. Received order within 20 hours, unfortunately too big, ordered another and returned this one, refund was processed within a couple of hours of them receiving the parcel. Product quality is excellent, very happy with my purchase!

Besvarelse fra EQUIDRY
The coats are incredibly well made
The coats are incredibly well made, we now have four of them in our household! The company sends items out so quickly (I ordered yesterday afternoon at 2pm, paid for the express delivery and less than 24 hours later it had arrived!) The returns process is quick and easy. I wish every company operated like Equidry.

Besvarelse fra EQUIDRY
Super worth a buy equidry
Fab quick ordering, and delivery fab quality and dises what it says on the label lol.

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My coat arrived the day after it was…
My coat arrived the day after it was ordered.
Fulfilled all expectations, warm, waterproof and wind proof.

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Fantastic and prompt service
Fantastic and prompt service.
Product amazing and a must have for anyone
Who has horses or dogs

Besvarelse fra EQUIDRY
Excellent Product
The product is excellent and the sizing is well fitted with the size guide. A happy consumer.
Customer service is excellent with quick response.

Besvarelse fra EQUIDRY
Product size description a bit…
Product size description a bit misleading, 1st one ordered massive going on your size guide. Product seems OK but returns having to print and post back a little hard work. Luckily mum kept other one testing it against her stormlite on farm.

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Besvarelse fra EQUIDRY
Love my shortie jacket
Fast delivery and really good communication via email.
Love my shortie jacket in plum.
I am 5ft 1” and got the XXS which is perfect,room for a gilet underneath if needed.
Very well thought out jacket,I am sure it will be my go to jacket for many outings.
Amazing jacket , no complaints gere
I bought the Equimac version of the Equidry. This is because I am menopausal and I was bit concerned that the other two thermal rated coats would be a bit too hot for me. Nearly everyone at my yard has this coat, so I did resist a little bit as I do like to stand out a bit from the crowd LOL.
However, after having a very wet winter, I got some money for Christmas and decided to go ahead and I ordered the deep purple version.
There is a slight delay due to them waiting for stock, but they communicated this with me after I queried it with them . They also after my suggestion change the wording slightly on the website to make it obvious about what was in stock and what wasn’t in stock so I thought that was great that they took that on board and they made it clearer for the customer
I have since taken my dogs out twice in pouring rain. I live locally to some common land, and I took them out for over an hour in torrential rain . At one point, I even sat on a bench looking at the view in the pouring down rain and I didn’t get wet once. I have the new design which has the skirts in it so I have a lot of potential for adjustment with this jacket, I cinched it in at the waist I have an adjustable hood so I stayed lovely and dry and even my glasses stayed dry which is really unusual for me. Even though my coat does not have a thermal lining in it I still stayed really warm and dry. It was actually a pleasure to walk in the rain for once.
After having a previously bad experience with another company who produces jackets it was an absolute pleasure to deal with this company.
I also love that their jackets are very inclusive so even if you are chunky girl like myself, these jackets will fit you and keep you dry. Which believe me is rare, as a chunky girl, I always struggle to find truly waterproof coats that fits my big chest as I am a big chested girl.. Retailers are not in general inclusive to BBW! so it pleases me greatly that this company are very inclusive. I also love the waterproof vanity skirts under the zips because they truly make it more waterproof.
You also have a massive selection of colours , which I love because I like to stand out for safety when I’m walking and also riding obviously.
Well done Equidry for a brilliant design.
The only thing that I feel that you could do to improve the Mac is to put zipped air vents into the armpits, as this would make it even more seasonable. As it would be quite warm to wear in the summer, however, with the vents, I feel that you would have the opportunity to open them, to help keep cool. Keep your cool as well as dry for the summer. So that is literally the only thing That I could constructively suggest. As I do have other summer waterproof jackets that have this feature and it is very very useful.
So perhaps before you do your next run of jackets, you could add this to your design to make it absolutely perfect. :)🤩
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