P&B Tweets Anmeldelser 

I paid £62 for the goods. At checkout, shipping was shown as £0.
Only afterwards, following our email exchange, the company informed me that I had to pay an additional £21 for shipping in advance.
When the goods arrived (purchased from Europe), I was then faced with another £40 in additional charges. My actual cost was therefore approximately £123 instead of £62 — twice the advertised purchase price!

This is not transparent pricing.

Both UK and EU consumer rules require traders to disclose the total price and unavoidable additional charges before the consumer commits to the purchase. UK law specifically prohibits “drip pricing” — adding mandatory fees later in the purchasing process. The UK CMA states that mandatory delivery fees, taxes and other unavoidable payments must be included in the total price or, where genuinely impossible to calculate in advance, the consumer must be clearly told about them and how they will be calculated.
EU consumer law similarly requires the total price, including delivery and other applicable costs, to be disclosed before purchase; consumers should not have to pay shipping or other costs that were not clearly indicated when ordering.
The additional costs in my case were not transparently disclosed before payment. This appears to be contrary to the mandatory price-transparency requirements applicable to consumer sales in the UK and EU.

I would NOT recommend this shop unless the company clearly confirms the full delivered cost before payment.

If you want to have any confidence that an in-stock item order will be fulfilled, do not use this company.
My expereince over the last few months has been just awful.
After placing an order for an item which the website stated was in stock, the item failed to arrive.
After several weeks, I sent a series of emails which were left unanswered.
After several weekly phone calls, where I was lied to and informed that the items would be with me the next week.
We are now at the end of the Summer and the item has not arrived and shows no sign of arriving.
My next call will be for a refund.
Avoid.

Ordered 2 items online nearly 1 month ago. Both items saying in stock. Tried to contact multiple times and told I would be contacted back with an update. This has never happened. Multiple emails ignored. DO NOT ORDER FROM THIS COMPANY. Worse than 1 star customer service and ability to deliver what they promise.

Ordered an item over two weeks ago. Said it was in stock. Checked again yesterday...still in stock. Didn't reply to my email, so phoned up.....no not in stock and no idea when it's due to arrive. Won't be getting my business again.

12 days since ordering and heard nothing, Items were all in stock at time of order and now say 6 days.

I ordered and paid for a jacket for my grandsons birthday. The product had been discontinued so could not be dispatched.
The suggested alternative was not to my grandsons taste so I requested a refund.
Item ordered 15.10.25. Still awaiting return of funds on 31.10.25.

Ordered 3 pairs of gloves on Monday - all showing as in stock when added to the basket. Then got an email saying some items were out of stock. I called to query and said if they wouldn't be here in time I would have to order elsewhere and she called back Monday afternoon to say the gloves would definitely be with us by the weekend.
Called Friday lunchtime as I'd not received them, or a despatch notice. It transpires that 2 pairs were just sat there and they weren't sending them out until all 3 pairs had arrived.
They refused to do next day delivery and said they would be shipped next week, despite me repeatedly saying they were sailing on Monday, so next week was no good.
They suggested I drive a 280 mile trip to the store to collect the 2 pairs they had in stock, when I said that wasn't possible plus it would cost £80 in fuel the lad on the phone just sniggered.
I asked to speak top a manager, apparently not a single manager in the office and no idea when they would be in
Terrible customer service, would give Zero stars if I could. Now have to go on a 2,000 nautical sailing trip in stormy weather with no gloves, because we were lied to and laughed at. Its now too late to get them anywhere else.

Backordered, in stock after a week, shipped to Czechia, fits perfectly, absolutelly would recommend and i will be using them next time.
Thanks

Ordered a mast head float. It came really quickly and was exactly what I needed. Really pleased with this company's service. Thanks.