Har forudbestilt Forza Horizon 6, men endnu ikke fået min key. Der er ingen information om hvornår, derfor ville jeg prøve at oprette en support sag. Når jeg prøver at oprette en support... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Købte et switch spil men da jeg prøvede at installere spillet virkede alt i første omgang fint, men modtog aldrig spillet. Har skrevet og prøvet at få fat i kundeservice men høre ikke noget tilbage... Se mere
Virksomheden har svaret
Jeg har haft en super positiv oplevelse med Eneba! Platformen er meget brugervenlig, og jeg følte mig helt tryg under hele handlen. Instant delivery er en fantastisk funktion, og jeg modtog straks m... Se mere
Virksomheden har svaret
Har købt flere spil ved eneba til billigere priser. En gang i mellem tager det lige lidt ekstra tid for at modtage godkendelsesmailen, men de kommer altid. Der var et tidspunkt hvor jeg blev i... Se mere
Virksomhedsoplysninger
Om Eneba
Skrevet af virksomheden
Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors
Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout
Partners with the largest global payment providers
Available support
Fast, reliable help through online supportExperiencing issues?
Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact supportKontaktoplysninger
Litauen
- support@eneba.com
- eneba.com
Got a Question?
4,3
Fremragende
299 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
it takes forever to get my game..
it takes forever to get my game... still haven't gotten it..
Can support reach out to me
27. marts 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hello,
Thanks for letting us know about your situation. These types of issues are best handled by our designated Customer Support team. They are always on stand-by and happy to help you resolve any concerning case. If you still haven't contacted them, please reach them by creating a ticket here:
eneba.com/support
We have also sent you an inquiry through Trustpilot directly, however, have not yet received a response from your side through it. If you are still experiencing any issues / your ticket has not been yet been replied to, please double-check your inbox and reply to said inquiry!
EDIT
We would like to inform you that since the review was made anonymously, we are still waiting for more information from you to locate the case. Please, through your review, you can edit and add the order number in writing.
We will be waiting for your response so that we can find your case and help you faster.
Best regards,
Team Eneba.
Det var meget bemt at bestille…
Det var meget bemt at bestille produktet og så var det billigt.
15. marts 2025
Mangler kode
9. marts 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Greetings,
We would love to review your situation.
Please create a ticket at eneba.com/support with all the necessary details, and our Support Team will be happy to assist you! If you have already created a ticket, kindly provide your order's ID (all our order IDs start with o-) via an update to your review.
Additionally, a few days ago, we sent you a Trustpilot inquiry requesting more information regarding this matter, but we have not received any response. Please check your email inbox and reply to said inquiry, as this will help our Support Team locate your order and ticket.
Warm regards,
Team Eneba
fast dealer :)
9. marts 2025
Eneba er en fantastisk hjemme side jeg…
Eneba er en fantastisk hjemme side jeg købte her til morgen mit spil nr 5 på Eneba den mest sikre hjemmeside at købe online Keys fra de dobbelt tjekker at din key er den du skal bruge og de har alle betalingsmugliheder jeg bruger personligt MobilePay men der er SÅ MANGE flere 10/10 side
8. marts 2025
Uopfordret anmeldelse
Prices are low & Quick delivery...
Prices are low and you get the product very quickly.
24. februar 2025
it works
works, but the code i got was a picture of a code that was very hard to read
26. februar 2025
Besvarelse fra Eneba
Hi there, Peter!
Thank you so much for a great review and glad to hear you've had a solid experience with us! As for any situations of your description - our team works with the sellers on our platform on a daily basis to ensure that the presentation of their provide keys is as proper as possible. If you ever encounter issues of this type and would need assistance or would like to inform our team about a specific occurrence, you can always create a ticket via the link below and our team will make sure to also inform the seller in question accordingly, while also providing you with a full clarification of the received key in text form:
eneba.com/support
Regards,
Team Eneba
Besvarelse fra Eneba
Hi there, Lasse.
Please allow us to explain what happened with your order. The payment was not processed fully by your provider and thus did not reach our system. Right now, the money that you can see as "pending" or "paid" is actually “on hold” by your payment provider. Once they process the transaction, the money will be returned to you.
In case you have any questions or need further assistance, please reach out to our Support Team by creating a ticket here: eneba.com/support
Warm regards,
Team Eneba
Cheap prices and fast delivery :-)
10. februar 2025
Besvarelse fra Eneba
Hi there,
Thank you so much for an excellent review!
We are thrilled that you enjoyed your experience shopping at Eneba.
Please come back again soon!
Warm regards,
Team Eneba
Besvarelse fra Eneba
Hello there!
Thank you for an excellent review.
We are glad that we've met your expectations! Come back and see us soon for more great deals. Cheers!
Kind regards,
Team Eneba
Got scammed by som discord support guy
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hello there, Jerry.
We are sorry to hear that you have been scammed. We urgently encourage you to get in contact with your local authorities and inform them about this situation as soon as possible.
At Eneba we specialize in selling digital keys for games and virtual currency exclusively for gaming purposes. Our products cannot be used for any other intent besides enhancing your gaming experience.
Please contact our support team by creating a ticket here: eneba.com/support so they can assist you. In case you already generated a ticket, please provide us with the order's ID. (All of our order IDs start with o-**).
Additionally, we have contacted you via Trustpilot regarding this matter so that you can provide us with more information.
EDIT
We haven’t received a response from you via the Trustpilot inquiry we sent. Since your review is anonymous, we have no way to identify your orders or tickets. If you’re still experiencing any issues or haven’t received a reply to your ticket, please check your email inbox and respond to the Trustpilot inquiry.
Warm regards,
Team Eneba
It is wonderful
1. februar 2025
Besvarelse fra Eneba
Hi there,
Thank you so much for an excellent review!
We are thrilled that you enjoyed your experience shopping at Eneba. It would be awesome if you could provide us with more details about your shopping experience on Eneba, for other visitors to see and check it out themselves.
We look forward to hearing from you once again!
Warm regards,
Team Eneba
Relativt hurtigt og problemfrit.
Relativt hurtigt og problemfrit.
Lidt mærkeligt med servicegebyret på 5,-
21. januar 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hi there, David.
Thank you for your review of our platform. We would like to clarify that the service fee is added to all the purchases made without the Eneba wallet, which is shown at the checkout, once you choose a payment method. These expenses cover the services provided to the customer, such as administrative costs and customer service.
In case you are referring to any additional fees from your payment provider for online purchases, please note that these are beyond our control and are imposed directly by the payment provider on a case-by-case basis.
Warm regards,
Team Eneba
Ikke køb noget her
Ikke køb noget her fordi jeg købt en spille og den var brug (key) og jeg fik en refaund på den med de toge min pengene tilbage så nu jeg mistet min penge
17. januar 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hello Roman!
Thank you for sharing your experience! We can help you solve this situation. Please create a ticket here: eneba.com/support with all the necessary details and our Support team will happily assist you!
In case you have already generated a ticket, please provide us with the order ID. (All of our order IDs start with o-**).
Additionally, we have contacted you via Trustpilot regarding this matter so that you can provide us with more information.
EDIT
We have not received a response from your side via the Trustpilot inquiry we have sent out. As your review is anonymous, we have no information about you, thus we are unable to locate your orders and tickets. If you are still experiencing any issues / your ticket has not been yet replied to, please double-check your email inbox and reply to said Trustpilot inquiry.
Regards,
Team Eneba
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.