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Eneba Anmeldelser 298.689

TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Har forudbestilt Forza Horizon 6, men endnu ikke fået min key. Der er ingen information om hvornår, derfor ville jeg prøve at oprette en support sag. Når jeg prøver at oprette en support... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Købte et switch spil men da jeg prøvede at installere spillet virkede alt i første omgang fint, men modtog aldrig spillet. Har skrevet og prøvet at få fat i kundeservice men høre ikke noget tilbage... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jeg har haft en super positiv oplevelse med Eneba! Platformen er meget brugervenlig, og jeg følte mig helt tryg under hele handlen. Instant delivery er en fantastisk funktion, og jeg modtog straks m... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Har købt flere spil ved eneba til billigere priser. En gang i mellem tager det lige lidt ekstra tid for at modtage godkendelsesmailen, men de kommer altid. Der var et tidspunkt hvor jeg blev i... Se mere

Virksomhedsoplysninger

  1. Spilbutik
  2. Spiltjeneste
  3. Online markedsplads
  4. Videospilbutik

Om Eneba

Skrevet af virksomheden

Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors

Verified vendors

Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout

Secure checkout

Partners with the largest global payment providers
Available support

Available support

Fast, reliable help through online support

Experiencing issues?

Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact support

Kontaktoplysninger

Promotion box for Eneba

Got a Question?

We're ready to help with purrfect timing. Contact our Support Team.

4,3

Fremragende

TrustScore 4.5 ud af 5

299 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

My Watch Dogs 2 Key did not work

My Watch Dogs 2 Key did not work

1 star

13. juni 2025
Eneba-logo

Besvarelse fra Eneba

Hello!

At Eneba our goal is to ensure a pleasant experience to all our users, let us help your case meet our standards. We have contacted you via support ticket to clarify this situation as soon as possible.

EDIT

Based on your ticket, we can see that our team had informed you accordingly regarding the situation at hand and provided you with suggestions, such as reaching out to the Steam team directly and confirming that you did not redeem your key by accident on a different account. Afterwards, you had informed them that you do not wish to look into the situation further at this point in time and as such, the inquiry was marked as resolved.

Regards,
Team Eneba

Bedømt til 3 ud af 5 stjerner

OKAY

SLOW PAYMENT

10. juni 2025
Eneba-logo

Besvarelse fra Eneba

Hello Kristian,

Thank you for sharing your opinion! We truly value our users’ feedback, as it helps us improve both our platform and the overall shopping experience we offer.

Allow us to clarify, that the keys are delivered immediately once the payment is confirmed. However, some payment method providers can take some time to process the transaction, thus the increased delay in receiving what you purchased.

We hope to see you again soon and that your next experience will be a 5-star one!
The Eneba Team

Bedømt til 5 ud af 5 stjerner

Fantastisk Hjemmeside

Jeg syntes at hvis man gerne vil have spil billigere og få det med det samme lige efter man har trykket køb så er eneba det perfekte sted købte fs25 og fik det lige efter jeg havde trykket køb og der var guide til hvordan man fik det ind på steam

2. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Køber er Razer Guld 25 USD der ikke…

Køber er Razer Guld 25 USD der ikke fungere igen.
det er for galt.

31. maj 2025
Uopfordret anmeldelse
Eneba-logo

Besvarelse fra Eneba

Hello,

Thanks for taking the time to reach out to us.
On rare occasions, there can be a mix-up on the sellers side and issues with key activation occur, however we're ready to help you have this resolved and our customer support team is always standing by to work them out. Since you have provided us with your e-mail address while creating your review, our support team has just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to them whenever you have the ability to do so.

EDIT

Our support team has not yet received a response from your side in order to continue the investigation. Please get in touch with them as soon as you are able to do so and they will make sure to look into your issue further.

Regards,
Team Eneba

Bedømt til 1 ud af 5 stjerner

I did not receive the digital key and I…

I did not receive the digital key and I could not use it on my Roblox account

29. maj 2025
Eneba-logo

Besvarelse fra Eneba

Hello there!

Since you provided your email address when creating your review, we were able to check and see that you haven't yet reached out to our Support Team.
As our team has confirmed that the key was delivered correctly and has already been viewed, we’ve contacted you via email through a support ticket to clarify the situation as soon as possible and ensure everything went well.

EDIT

Our support team has not yet received a response from your side in order to continue the investigation. Please get in touch with them as soon as you are able to do so and they will make sure to look into your issue further.

2nd EDIT

Since our support team has not yet received a response from your side in order to continue the investigation, your currently created ticket has now been closed. If you are still experiencing any issues, please do make sure to get back to our support team by creating a follow-up to your case whenever you are able to do so and our team will make sure to resolve the situation for you.

Regards,
Team Eneba

Bedømt til 2 ud af 5 stjerner

Købte 2 Google gift cards som kun…

Købte 2 Google gift cards som i beskrivelsen stod at de begge kunne indløses i Spanien (jeg var på ferie i Spanien) men da jeg prøvede at indløse dem stod der at de kun kunne indløses i Belgien og da jeg kontaktede support skrev de at de har kontaktet sælgeren og at jeg snart ville høre tilbage. Der er så gået over 2 måneder nu og har intet hørt tilbage.

3. marts 2025
Uopfordret anmeldelse
Eneba-logo

Besvarelse fra Eneba

Hello there,

We would love to review this situation. As your review is anonymous, we have no information about you, thus we are unable to locate your orders and tickets. In addition, we have not received a response from your side via the Trustpilot inquiry we have sent out.

If you are still experiencing any issues / your ticket has not been yet replied to, please double-check your email inbox and reply to said Trustpilot inquiry.

In case you have already generated a ticket, please provide us with the order ID (all of our order IDs start with o-**).

Kind regards,
Team Eneba

Bedømt til 1 ud af 5 stjerner
Eneba-logo

Besvarelse fra Eneba

Hello!

Thank you for taking the time to share your experience! We can help you solve this situation. Colleagues already contacted you through email regarding this matter, so please make sure to check your inbox and provide them with additional information.

EDIT

Our support team has not yet received a response from your side in order to continue the investigation. Please get in touch with them as soon as you are able to do so, and they will make sure to look into your issue further.

2nd EDIT

Since our Support Team did not receive any reply from you, this case was closed. If you want to reopen it, simply reply to our Support Team's message.

Regards,
Team Eneba

Bedømt til 1 ud af 5 stjerner

Det her er sgu svindel

Det her er sgu svindel af første klasse

3. april 2025
Eneba-logo

Besvarelse fra Eneba

Hello.

Thank you for your review, though based on the currently provided details, we are not sure as to what exact issue you have experienced. As such, we would appreciate it if you could update your review in more detail, clarifying what exactly had happened so that we may address your situation and provide you additional context on how to proceed.

EDIT

As we have not received an update from your side here, our support team has contacted you directly by creating a ticket for you. Please make sure to get back to them whenever you are able to do so by checking your e-mail inbox.

2nd EDIT

Our support team has not received any response from you in the indicated period. Please be sure to check your email inbox and reply to your ticket with the requested information, so they can investigate your case.

3rd EDIT

Since our support team has not yet received a response from your side in order to continue the investigation, your currently created ticket has now been closed. If you are still experiencing any issues, please do make sure to get back to our support team by creating a follow-up to your case whenever you are able to do so and our team will make sure to resolve the situation for you.

Regards,
Team Eneba

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere