Har forudbestilt Forza Horizon 6, men endnu ikke fået min key. Der er ingen information om hvornår, derfor ville jeg prøve at oprette en support sag. Når jeg prøver at oprette en support... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Købte et switch spil men da jeg prøvede at installere spillet virkede alt i første omgang fint, men modtog aldrig spillet. Har skrevet og prøvet at få fat i kundeservice men høre ikke noget tilbage... Se mere
Virksomheden har svaret
Jeg har haft en super positiv oplevelse med Eneba! Platformen er meget brugervenlig, og jeg følte mig helt tryg under hele handlen. Instant delivery er en fantastisk funktion, og jeg modtog straks m... Se mere
Virksomheden har svaret
Har købt flere spil ved eneba til billigere priser. En gang i mellem tager det lige lidt ekstra tid for at modtage godkendelsesmailen, men de kommer altid. Der var et tidspunkt hvor jeg blev i... Se mere
Virksomhedsoplysninger
Om Eneba
Skrevet af virksomheden
Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors
Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout
Partners with the largest global payment providers
Available support
Fast, reliable help through online supportExperiencing issues?
Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact supportKontaktoplysninger
Litauen
- support@eneba.com
- eneba.com
Got a Question?
4,3
Fremragende
299 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super oplevelse
Super oplevelse alt gik godt fik spilde og ville gerne købe der fra igen kan anbefale
22. maj 2025
Har handlet der inde nogen gange
Har handlet der inde nogen gange, gode produkter, til rigtig skarpe priser, man kan spare en del, i forhold til de mange danske webshops, som tilbyder spil osv.
Har altid modtaget det jeg har betalt for
18. juni 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Eneba
Hello!
At Eneba our goal is to ensure a pleasant experience to all our users, let us help your case meet our standards. We have contacted you via support ticket to clarify this situation as soon as possible.
EDIT
Based on your ticket, we can see that our team had informed you accordingly regarding the situation at hand and provided you with suggestions, such as reaching out to the Steam team directly and confirming that you did not redeem your key by accident on a different account. Afterwards, you had informed them that you do not wish to look into the situation further at this point in time and as such, the inquiry was marked as resolved.
Regards,
Team Eneba
Besvarelse fra Eneba
Hello Kristian,
Thank you for sharing your opinion! We truly value our users’ feedback, as it helps us improve both our platform and the overall shopping experience we offer.
Allow us to clarify, that the keys are delivered immediately once the payment is confirmed. However, some payment method providers can take some time to process the transaction, thus the increased delay in receiving what you purchased.
We hope to see you again soon and that your next experience will be a 5-star one!
The Eneba Team
Fantastisk Hjemmeside
Jeg syntes at hvis man gerne vil have spil billigere og få det med det samme lige efter man har trykket køb så er eneba det perfekte sted købte fs25 og fik det lige efter jeg havde trykket køb og der var guide til hvordan man fik det ind på steam
2. juni 2025
Uopfordret anmeldelse
Køber er Razer Guld 25 USD der ikke…
Køber er Razer Guld 25 USD der ikke fungere igen.
det er for galt.
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hello,
Thanks for taking the time to reach out to us.
On rare occasions, there can be a mix-up on the sellers side and issues with key activation occur, however we're ready to help you have this resolved and our customer support team is always standing by to work them out. Since you have provided us with your e-mail address while creating your review, our support team has just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to them whenever you have the ability to do so.
EDIT
Our support team has not yet received a response from your side in order to continue the investigation. Please get in touch with them as soon as you are able to do so and they will make sure to look into your issue further.
Regards,
Team Eneba
I did not receive the digital key and I…
I did not receive the digital key and I could not use it on my Roblox account
29. maj 2025
Besvarelse fra Eneba
Hello there!
Since you provided your email address when creating your review, we were able to check and see that you haven't yet reached out to our Support Team.
As our team has confirmed that the key was delivered correctly and has already been viewed, we’ve contacted you via email through a support ticket to clarify the situation as soon as possible and ensure everything went well.
EDIT
Our support team has not yet received a response from your side in order to continue the investigation. Please get in touch with them as soon as you are able to do so and they will make sure to look into your issue further.
2nd EDIT
Since our support team has not yet received a response from your side in order to continue the investigation, your currently created ticket has now been closed. If you are still experiencing any issues, please do make sure to get back to our support team by creating a follow-up to your case whenever you are able to do so and our team will make sure to resolve the situation for you.
Regards,
Team Eneba
Købte 2 Google gift cards som kun…
Købte 2 Google gift cards som i beskrivelsen stod at de begge kunne indløses i Spanien (jeg var på ferie i Spanien) men da jeg prøvede at indløse dem stod der at de kun kunne indløses i Belgien og da jeg kontaktede support skrev de at de har kontaktet sælgeren og at jeg snart ville høre tilbage. Der er så gået over 2 måneder nu og har intet hørt tilbage.
3. marts 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hello there,
We would love to review this situation. As your review is anonymous, we have no information about you, thus we are unable to locate your orders and tickets. In addition, we have not received a response from your side via the Trustpilot inquiry we have sent out.
If you are still experiencing any issues / your ticket has not been yet replied to, please double-check your email inbox and reply to said Trustpilot inquiry.
In case you have already generated a ticket, please provide us with the order ID (all of our order IDs start with o-**).
Kind regards,
Team Eneba
Super pris og virker med mobilepay :)
29. april 2025
I got the code but it didn't work.
2. april 2025
Besvarelse fra Eneba
Hello!
Thank you for taking the time to share your experience! We can help you solve this situation. Colleagues already contacted you through email regarding this matter, so please make sure to check your inbox and provide them with additional information.
EDIT
Our support team has not yet received a response from your side in order to continue the investigation. Please get in touch with them as soon as you are able to do so, and they will make sure to look into your issue further.
2nd EDIT
Since our Support Team did not receive any reply from you, this case was closed. If you want to reopen it, simply reply to our Support Team's message.
Regards,
Team Eneba
Besvarelse fra Eneba
Hello.
Thank you for your review, though based on the currently provided details, we are not sure as to what exact issue you have experienced. As such, we would appreciate it if you could update your review in more detail, clarifying what exactly had happened so that we may address your situation and provide you additional context on how to proceed.
EDIT
As we have not received an update from your side here, our support team has contacted you directly by creating a ticket for you. Please make sure to get back to them whenever you are able to do so by checking your e-mail inbox.
2nd EDIT
Our support team has not received any response from you in the indicated period. Please be sure to check your email inbox and reply to your ticket with the requested information, so they can investigate your case.
3rd EDIT
Since our support team has not yet received a response from your side in order to continue the investigation, your currently created ticket has now been closed. If you are still experiencing any issues, please do make sure to get back to our support team by creating a follow-up to your case whenever you are able to do so and our team will make sure to resolve the situation for you.
Regards,
Team Eneba
Yes there y go
25. marts 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.