Har forudbestilt Forza Horizon 6, men endnu ikke fået min key. Der er ingen information om hvornår, derfor ville jeg prøve at oprette en support sag. Når jeg prøver at oprette en support... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Købte et switch spil men da jeg prøvede at installere spillet virkede alt i første omgang fint, men modtog aldrig spillet. Har skrevet og prøvet at få fat i kundeservice men høre ikke noget tilbage... Se mere
Virksomheden har svaret
Jeg har haft en super positiv oplevelse med Eneba! Platformen er meget brugervenlig, og jeg følte mig helt tryg under hele handlen. Instant delivery er en fantastisk funktion, og jeg modtog straks m... Se mere
Virksomheden har svaret
Har købt flere spil ved eneba til billigere priser. En gang i mellem tager det lige lidt ekstra tid for at modtage godkendelsesmailen, men de kommer altid. Der var et tidspunkt hvor jeg blev i... Se mere
Virksomhedsoplysninger
Om Eneba
Skrevet af virksomheden
Eneba is the fastest-growing marketplace for gamers, where verified merchants provide you games and top-ups for the best prices available.
Verified vendors
Sellers onboarded under the strictest criteria with consistent quality monitoring
Secure checkout
Partners with the largest global payment providers
Available support
Fast, reliable help through online supportExperiencing issues?
Please create a ticket explaining the issue you’re facing or question you have by contacting our Support Team. Contact supportKontaktoplysninger
Litauen
- support@eneba.com
- eneba.com
Got a Question?
4,3
Fremragende
299 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hurtig levering
Hurtig og nemt at bestille. Koden kom med det samme. Dog skal man lige være opmærksom på at koden ikke bliver sendt til mail, men kun ligger online. Derfor kopier koden og gem den som besked, da man kun kan åbne koden én gang.
12. august 2025
Besvarelse fra Eneba
Hi there Randi,
Thank you so much for an excellent review!
We are thrilled that you enjoyed your experience shopping at Eneba.
However, we would like to clarify that upon completing the purchase, you receive a confirmation email with a direct link to your code, so you can always access it—please also check your Spam folder to locate this email-. You can also access your codes in your Eneba library if you create an account with us by registering the same email you used to purchase.
Lastly, if you ever encounter any issues or have any questions, you can always reach out to our dedicated Customer Support team and they will certainly and most happily assist you! You can do that by creating a ticket here - https://eneba.com/support
Warm regards,
Team Eneba
Jeg synes det er meget i tager i gebyr…
Jeg synes det er meget i tager i gebyr når man køber et kort hos jer
13. august 2025
Besvarelse fra Eneba
Greetings,
The service fee is added to all the purchases made without the Eneba wallet, which is shown at the checkout, once you choose a payment method. These expenses cover the services provided to the customer, such as administrative costs and customer service.
In case you are referring to any additional fees from your payment provider for online purchases, please note that these are beyond our control and are imposed directly by the payment provider on a case-by-case basis.
Warm regards,
Team Eneba
Stop gør det ikke
Jeg ved ikke om selve hjemmesiden egentlig er god nok da jeg ikke har købt noget på den, men jeg prøvede at oprette en konto derinde og der skulle man scanne sådan en Google verifikationsting, og ud fra de ellers rimelig ok reviews de åbenbart havde her på Trustpilot scannet jeg den efterfølgende blev min telefon spammet med små beskeder om VPN adgang og sikkerhedsopdateringer den gerne vil have mig ind på, så jeg vil absolut ikke bruge denne hjemmeside.....
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hello.
Thank you for your review and informing us about your experience, though we can fully assure you that if you are referencing the QR code login method through Google directly, no messages regarding sign ups of any kind are ever sent from your personal side. What you may have experienced in this case, if you were using a QR code scanning application that is not in-built on your mobile device, is that you might have simply received direct Ad's through it, referencing various other platforms, as usually applications of this type do have ad's directly on them. If you are scanning a QR code through them - always make sure that you are clicking on the exact link that was scanned, instead of any advertisement messages.
Regards,
Team Eneba
Besvarelse fra Eneba
Hello,
Thanks for taking the time to reach out to us.
On rare occasions, issues with purchases can occur, however we're ready to help you have this resolved and our customer support team is always standing by to work them out. Since you have provided us with your e-mail address while creating your review, our support team has just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to them whenever you have the ability to do so.
EDIT
Our support team has not received any response from you in the indicated period. Please be sure to check your email inbox and reply to your ticket with the requested information, so they can investigate your case.
2nd EDIT
It appears that you have chosen to close your ticket, which has paused our investigation. We genuinely want to help resolve this for you, but our team needs a bit more information to move forward. If you'd like to pick this back up at any time, please just open a new ticket and reference your previous case so we can continue assisting you.
Until then, stay safe!
Team Eneba
virker perfekt
virker perfekt og er lige til + det er meget billigere end hvis du køber på steam
4. august 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Hello there,
Since you provided us with your email address during the creation of your review, we were able to see that you haven't reached out to our Support Team yet. To investigate your situation further and to provide assistance, our team has reached out to you via a ticket to the email address you provided. Kindly make sure to check your email inbox and get back to our Support Team.
EDIT:
Our Support Team is still waiting for your reply. Please respond to their email when you have a moment.
2nd EDIT
It seems our Support Team hasn’t heard back from you in some time. Please make sure to respond to your ticket with the requested details so they can look into your case and assist you!
3rd EDIT
Our Support Team had requested some additional information from you to proceed with the investigation. However, it appears that you have chosen to close your ticket, which prevents our Support Team and the seller from moving forward and providing a resolution.
Our team would love the opportunity to assist you further. If you wish to revisit this matter, please keep in mind that you can do so at any time by creating a new ticket and referencing your previous case.
Until then, stay safe!
Team Eneba
Because machines is only se fifty int…
Because machines is only se fifty int uploading and the stop with uploading
21. juli 2025
Besvarelse fra Eneba
Hello there!
Thank you for your review.
Since you provided your email address when creating this Trustpilot review, our Support Team has reached out to you.
Kindly check your email inbox and reply to them at your earliest convenience.
EDIT
Our support team has not yet received a response from your side in order to continue the check-up. Please get in touch with them as soon as you are able to do so and they will make sure to look into your issue further.
Regards,
Team Eneba
Godt og billigt 🙏
Her kan man trygt handle
Her kan man trygt handle.
Ved problemer, er support klar til at hjælpe, og du uden det store bøvl, dine penge retur, inden for få dage 👌👍
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Eneba
Greetings, Mark.
We would love to review your situation.
Please create a ticket at eneba.com/support with all the necessary details, and our Support Team will be happy to assist you! If you have already created a ticket, kindly provide your order's ID (all our order IDs start with o-) via an update to your review.
Additionally, a few days ago, we sent you a Trustpilot inquiry requesting more information regarding this matter, but we have not received any response. Please check your email inbox and reply to said inquiry, as this will help our Support Team locate your order and ticket.
EDIT
Regarding delays, the keys are delivered immediately once the payment is confirmed. However, some payment method providers can take some time to process the transaction, thus the increased delay in receiving what you purchased.
In this case, we are still waiting for a reply from your side! With your cooperation, our Support Team would love to investigate the issue you have experienced. To get started, please reply to the Trustpilot inquiry (it should be in your email inbox), or kindly update your review with the order number of your purchase (all of our order numbers start with o-**).
Warm regards,
Team Eneba
Instant delivery good service and easy…
Instant delivery good service and easy to complain if not working.
1. juli 2025
It worked and I’m thankful for that.
1. juli 2025
Didn't get my paid gift card
29. juni 2025
Besvarelse fra Eneba
Hello there,
Since you provided us with your email address during the creation of your review, we were able to see that you haven't reached out to our Support Team yet. To investigate your situation further and to provide assistance, our team has reached out to you via a ticket to the email address you provided. Kindly make sure to check your email inbox and get back to our Support Team.
Warm regards,
Team Eneba
i haven,t got the card
26. juni 2025
Besvarelse fra Eneba
Hello,
Thanks for taking the time to reach out to us.
On rare occasions, issues with purchase processing can occur, however we're ready to help you have this resolved and our customer support team is always standing by to work them out. Since you have provided us with your e-mail address while creating your review, our support team has just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to them whenever you have the ability to do so.
EDIT
Our Support Team hasn't received a response from your side in a while. Kindly make sure to check your email inbox and reply to your ticket with the requested information, so that they could investigate your case and help out!
2nd EDIT
It seems our Support Team hasn’t heard back from you in some time. Please make sure to respond to your ticket with the requested details so they can look into your case and assist you!
3rd EDIT
Our Support Team has replied to you and provided more information about your purchases.
Please check their message and, if needed, please reply to them.
Warm regards,
Team Eneba
Got my game codenin secounds Way…
Got my game codenin secounds Way cheaper thab Nintendo store
26. juni 2025
This is used 2 scam people
20. juni 2025
Besvarelse fra Eneba
Hello!
At Eneba our goal is to ensure a pleasant experience to all our users, let us help your case meet our standards. We have contacted you via support ticket to clarify this situation as soon as possible.
EDIT
Our support team has not yet received a response from your side in order to continue the check-up. Please get in touch with them as soon as you are able to do so and they will make sure to look into your issue further.
Regards,
Team Eneba
Besvarelse fra Eneba
Hello.
Thank you for your review. Though based on your current feedback, it's quite hard to interpret as to what exact complications you had experienced on our page. We would really appreciate it if you could provide us with an update here, so that we may address your feedback appropriately.
Regards,
Team Eneba
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.