Опыт был первым, но при заказе трансфера все просто, оформила быстро) Из двух вариантов оплаты выбрала частично предоплата окончательный расчет по факту, но в следующий раз я оплачу сразу все на сайте... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Al ritorno dall'albergo all'aeroporto l'autista non si è presentato all'hotel. Siamo arrivati 10 minuti prima del previsto, ma nessuno si è presentato. Avevamo anche la targa del veicolo, ma non l'abb... Se mere
Virksomheden har svaret
Второй раз уже заказываю трансфер на данном сайте. Оплачиваю полностью сразу в рублях, что очень удобно. Всем кому не рассказывала о заказе на сайте, удивляются низким ценам, у нас вышло примерно 44$... Se mere
Virksomheden har svaret
Order number: INT-3394159 Потрясающий сервис. Водитель приехал вовремя, нашёл нас, помог с посадкой в микроавтобус, рассказал и показал всё необходимое на время поездки - вода, вайфай, мультфильмы на... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Intui is a global marketplace for airport transfers and ground transportation. We connect travellers with trusted local transport providers, offering private cars with drivers, shuttle buses, and meet-and-greet services in over 175 countries. Book your transfer: http://en.intui.travel Affiliate program with 10,200+ travel agencies: https://partner.intui.travel/en Trusted network of 5,000+ transport companies: https://fleet.intui.travel
Kontaktoplysninger
Eastcastle House 27/28 Eastcastle Street , W1W 8DH, London, Storbritannien
- +44 2037 780 157
- support@intui.travel
- en.intui.travel
3,8
God
493 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Intui.travel transfer
Cher DEBLIRE Jacques,
Merci d'avoir pris le temps de laisser votre commentaire.
Nous sommes heureux d'apprendre que notre plateforme a été très appréciée par vous.
Merci d'avoir apprécié la convivialité de notre service.
Nous serons heureux de vous revoir sur notre site Web pour de nouveaux voyages et de nouvelles destinations.
Cordialement, Intui.travel transfer
Excellent and super efficient
17. februar 2023
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear by Daisy Serff,
Thank you for taking time to share your experience with us.
We are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
pünktlich und preiswert
10. februar 2023
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Hallo, Eleanor Krusenstern,
Vielen Dank für Ihr Feedback und Ihre hohe Bewertung der Qualität unserer Arbeit.
Es freut uns zu hören, dass unser Service von Ihnen sehr geschätzt wurde.
Wir würden uns freuen, Sie für Ihre neue Reise wieder auf unserer Website zu sehen.
Sie sind herzlich willkommen!
Gruß,
Intui.travel transfer
oggi siamo stati rimborsati per la mancata prestazione
Oggi, 31 gennaio siamo stati rimborsati per la mancata prestazione.
Ma è inutile che mi chiediate di togliere la recensione negativa, perché l'esperienza rimane negativa. Non ho trovato il servizio per il quale la vostra società si propone di prestare... E poco importa che abbiate fatto reclamo; a me poco importa. A me e alla mia famiglia ha dato fastidio che all'aeroporto non c'era nessuno a prelevarci. Quando abbiamo utilizzato altre società, abbiamo sempre ottenuto regolarmente il servizio. Con voi non lo abbiamo ottenuto e la recensione rimane negativa in assoluto.
..... Ho prenotato un trasferimento andata e ritorno dall'aeroporto di Mauritius all'hotel e NON si è presentato nessuno.
In aeroporto ho fatto chiamare il numero di assistenza del trasportatore locale, fornito in caso ci fossero problemi e hanno risposto che non avevano nessuna prenotazione.
Non solo dopo aver fatto presente a INTUI che nessuno si era presentato all'aeroporto e neppure all'hotel il giorno del ritorno, l'agenzia INTUI mi chiedeva lo screenshot delle chiamate..... Chiedono a me il motivo per il quale non si sono presentati all'aeroporto a prelevarci; sono io che chiedo a loro perchè non si sono presentati. In tanti anni di voli non mi era mai capitata una esperienza di questo tipo. Immaginate il disagio dopo 11 ore di volo quando non trovate nessuno ad accogliervi per il trasporto.
Chiedere al cliente che non ha ricevuto il servizio, di produrre le prove per fare reclamo è una cosa insensata. Che prove puoi produrre se NON SONO VENUTI A PRENDERTI? Siete Voi che dovete produrre al cliente le motivazioni e le prove che non sono venuti a prenderci.
31/01/2023: oggi ci hanno rimborsato la cifra pagata per la prestazione che non abbiamo ottenuto; almeno qualcosa di positivo.
13. januar 2023
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Good afternoon, Livio,
Thank you for reaching out to our Support Team and for taking the time to chat with us at this platform. Below is a summary for your reference.
° You noticed that you has not been provided with the transfer
° We organize an investigation on the reported issue
° We are trying to help you solve this issue in the soonest terms possible and requested from you only the necessary information to hurry up the process of claim's reviewing
° Each of your message was timely responded by our support team, we kept you in touch during the process of issue resolving
° You were informed about the claim's reviewing terms and this complaint was solved according to the indicated terms in a timely manner.
Please be assured that we have taken all needed efforts to solve this issue the soonest possible.
Thank you for your patience and understanding.
Please be advised, that the company intui.travel is online transfer booking service for searching and booking transfers by carrier companies.
In this case we made every effort in order to protect your interests.
We hope that you will put your confidence in us and will use again our online transfer booking service in the future.
The incident of order INT-3038859 is closed.
If you have any question, please, don`t hesitate to contact us.
Best regards,
Intui.Travel Support Team
Hardly recommend
good price, polite driver, always in time-hardly recommend! Have been using this transfer company for a few years and am always satisfied with service, price and quality.
22. januar 2023
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Jelena Valkova,
Thank you for taking the time to leave your comment. We are glad to hear that our service was highly appreciated by you.
Your satisfaction is our priority. We look forward to seeing you again on our website!
You are welcome!
Sincerely, Intui.travel transfer
Inflate Prices After Booking
Booked a transfer via website from Ravenna Port to Bologna Airport.
About half an hour after booking, was sent an email stating my transfer had been cancelled with no explanation.
I sent an email asking for an explanation and the reason they gave was that the taxi company had no vehicles in the area for my dates!!
I then went back on their website and they had virtually doubled the price of the transfer.
This company is deceiving customers by providing a competitive price online then inflating the prices.
Don't use this company they are not trustworthy.
24. januar 2023
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Hello, Fouldsey
Thank you for your feedback.
We are very sorry to hear that you doesn't valued our services and even haven't tried them.
Thank you for reaching out Support Team and for taking the time to chat with us. Below is a summary for your reference.
° You was notified that your request of transfer wasn't confirmed by the carrier.
° The service is carried out only for confirmed reservations.
° You received a full refund refund and an explanation and apologies from our team at the moment of the cancellation.
° You were provided of a possible rebooking information.
We hope that by using our services you will be able to appreciate them.
Once again, our sincere apologies for the inconvenience caused!
Thank you for your patience and understanding.
Sincerely,
Intui.travel transfer
The company doesn't take a…
The company doesn't take a responsibility for the service provided.
You are on yourself, they only connect and take a fee. Response time is bad. The feeling that if they could find a way not to serve you they will do.
Update:
Order number: INT-3035279
Update 2:
Possibly basing on this comment the refund finally was issued without additional explanation.
To be honest I put 3 instead of 1 start.
Still the company behavior below my expectations for a good provider that I can count on.
22. december 2022
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Good afternoon, Dmitry Lei,
Thank you for informing us about this.
Such situations are extremely rare.
We want to understand the incident.
In order to clarify the circumstances and reasons on what happened, we also need information from you.
Please clarify your reference number by sending this information to the email support@intui.travel
As soon as we receive information from you, we will open the claim and conduct an investigation.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We wait for information from you.
Sincerely,
Intui.travel transfer
----------
Update:
Good afternoon, Dmitry Lei.
Upon receiving more complete and detailed information from you, we have initiated a re-investigation of the incident.
We got a response to our requests from the transport company with a positive decision in your favor.
You were refunded in full.
We draw your attention,
Intui travel is a transfer search service. We are not a carrier company.
On the part of Intui, all necessary actions were taken to make a fair decision on this incident.
The answer with the solution has been sent to your e-mail.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We sincerely regret that this incident took place.
Sincerely,
Intui.travel transfer
Good overall, but communication difficult.
I made the booking and was to meet another person at Casablanca airport whose flight was arriving after mine. The driver made contact with me at time of plane landing and i told him i was waiting for the other person to come out. The luggage collection was very slow and the driver kept on ringing me. When we finally came out, i rang him and we could not find him. We must have been half an hour going between the 2 possible exit doors before he finally turned up. The guy was nice and brought us to destination.
10. januar 2023
Besvarelse fra Intui.travel transfer
Dear Berty Jean Yves,
Thank you for your feedback.
We have forwarded your information to the transport company.
Please be advised, that the company intui.travel is online transfer booking service for searching and booking transfers by carrier companies.
We hope that you will put your confidence in us and will use again our online transfer booking service in the future.
Greetings,
Intui.travel transfer
Sizinle çalışmak istiyorum,transfer…
Sizinle çalışmak istiyorum,transfer yapıyorum
12. januar 2023
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Ugur Uyanıker,
Please write to our email supply@intui.travel.
Our manager will contact with you.
Greetings,
Intui.travel transfer
highly recommended
despite a significant flight delay, the driver waited and made the journey
11. december 2022
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Frank Moik,
Thank you for your feedback and your high mark on the quality of our work.
We are glad to hear that our service was highly appreciated by you.
We will be happy to see you again on our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Besvarelse fra Intui.travel transfer
Dear Jeff,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Excellent service, availability and kindness of the staff.
Driver not present upon arrival at the airport; called the company, problem solved immediately, even though I didn't speak English well: I was sent a message in Italian, telling me that a driver would arrive within 20 minutes and that if not, or if I wanted to take a taxy immediately, I would be been refunded. The driver arrived after 10 minutes!
Upon return, the driver was present in front of the hotel already 15 minutes before the requested time!
30. december 2022
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Guerino Valerio Di Giandomenic,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Sincerely, Intui.travel transfer
Besvarelse fra Intui.travel transfer
Dear Ian James,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
Very reliable
Very good experience and always on time. I had booked four trips and everyone was excellent.
2. december 2022
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Markus,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
cattiva esperienza da evitare…
cattiva esperienza da evitare assolutissimamente siamo stati lasciati per strada alle 4 di mattina non sono venuti a prenderci due trasfer dall'hotel galleria italiana di Breslavia all'aeroporto copernico di breslavia e vi consiglio di muovervi con app uber efficientissimi ci hanno salvato e portati in aeroporto velocemente e con pochi soldi
9. december 2022
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Caro Illuminato Senior,
Ci scusiamo per l'inconveniente.
In base al Contratto con l'utente è possibile presentare un reclamo contro la società di trasferimento per questo ordine.
Si prega di inviare il reclamo al centro assistenza clienti customer@intui.travel con prove.
Una richiesta di informazioni è stata inviata alla tua e-mail.
Non abbiamo ottenuto alcun argomento per il trasferimento eseguito dal tuo.
Non appena riceviamo informazioni da te, apriremo il reclamo e condurremo un'indagine.
Intui.travel è un servizio di ricerca per i trasferimenti. Non siamo una compagnia aerea.
Ma forniamo supporto e conduciamo procedimenti su questo caso da parte nostra e vi informiamo della decisione.
Siamo impegnati in servizi di alta qualità del sistema selezionato. La nostra azienda fa ogni sforzo per rendere il servizio migliore.
Apprezziamo la vostra fiducia dimostrata alla nostra azienda.
Aspettiamo informazioni da voi.
Sinceramente,
Intui.travel trasferimento
Besvarelse fra Intui.travel transfer
Dear Matteo,
We are glad to hear that you liked the received transfer service!
Thank you for your higher evaluation of our services.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Besvarelse fra Intui.travel transfer
Dear Alan,
We are glad to hear that you liked our service!
Thank you for sharing your experience with us.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Best team
More than secure seriously and great professional team.
Every service thay offer... full service you win.
Normally best price with max security 👌👌
2. november 2022
Uopfordret anmeldelse
Besvarelse fra Intui.travel transfer
Dear Toncetonce,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Besvarelse fra Intui.travel transfer
Dear Margie D,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
your driver turned up 1 hour late
your driver turned up 1 hour late , no excuse given and vehicle was smelly and old.
7. oktober 2022
Besvarelse fra Intui.travel transfer
Dear Richard Fraser,
We apologize for the inconvenience.
According to the User Agreement you can file a claim against the transfer company for this order.
Please, send your claim to the customer support center customer@intui.travel with evidence.
A request for the information was sent to your e-mail.
We did not get any arguments for the performed transfer from you.
As soon as we receive information from you, we will open the claim and conduct an investigation.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We appreciate your trust shown to our company.
We wait for information from you.
Sincerely,
Intui.travel transfer
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.