Emergency Hero Anmeldelser 

This company was very good, professional thorough and clear with costs.
I had a non flushing toilet on a Saturday and I rang Emergency Hero randomly from a list of many emergency plumbers and not having the time to ring around for quotes.
Gulum arrived 90 minutes later, he had all the parts needed with him & fixed the problem within an hour. He was pleasant, friendly and very knowledgable and explained what he needed to do in detail and the cost before commencing. I was impressed and can recommend this company.

Paul King Came straight away,
Very helpful and trustworthy. Highly recommended

Just the facts. My daughter who is relatively new to the home owning business called emergency hero when she discovered she had no heating or hot water. The engineer turned up a couple of hours after the initial call. Unfortunately she paid £180 for someone to turn up and then another £180 for him to tell her her boiler was broken and couldn't be fixed without hundreds of pounds worth of parts and labour. Now I don't confess to know a great deal about fixing boilers but £360 to confirm a broken boiler and then not be able to fix it without even more cost makes me think I am in the wrong business!

Excellent service, I had an to call out an electrician in the evening due to no electricity. I had a speedy response, with great communication. An electrician turned up who was friendly and knowledgeable, found the fault and was able to fix it straight away. Would highly recommend my experience and use Emergency Hero again.

Chatter box but great workman ship no job too small great to do business with and honest man

Khuram arrived within an hour and quickly resolved the issue with no mess or extra flooding. The initial cost seems high but it is worth it for the rapid response and knowledge you’re getting a reliable professional.

Paul King came did an excellent job on repairing the boiler 10/10

Called Emergency Hero early evening, they arranged for a plumber call-out in less than 90mins to repair a water pipe I had accidentally drilled through when replacing old floor boards. They quoted for a fixed fee.
Darren the fitter called to say he was on his way, arrived and the job was completed in 25mins after his arrival. Pleasant and professional throughout.

We called emergency heros when our electricity kept tripping downstairs in our house. They sent out an electrician at a charge of £360 to fix the issue. The electrician changed a fuse and a plug socket which didn't work despite us telling him where we thought the issue was. He then said he would come back 2 days later for a cheaper rate not an emergency rate but that he would need a few hours to find the problem. He came back 2 days later and found the issue (he went straight to where we had told him the ssue was), telling us our whole lean too area needed re-wiring. He offered to come and do it the following week so we agreed. He has done an appalling job which he has not finished, he has damaged our property, and cancelled on us countless times. Emergency Heros are taking 0 responsibility for his work, stating that the electrician was sub-contracted by them only. However, all of the electricians invoices clearly state he was working on behalf of emergency heros. All we got from them was the electricians public liability insurance, which we cannot do anything with as the electrician has to make the claim against their own policy (and they would have known this) and an option for them to send out another "vetted" electrician (as a gesture of good will) which we would have to pay for. Were left with no working electrics and dangerous electrics in our property. Were left in a situation where we are over £1000 out of pocket with the only option being a small claims court. Shocking service all round

We rang late on Thursday evening, it was Easter weekend and we had no heating or hot water. Josh was so helpful on the phone, trying to get our boiler working over the phone so we wouldn’t need an Engineer to call out .. he was trying to save us money.

Unfortunately we couldn’t get the boiler working and did need an Engineer to call out.

I would highly recommend this company and wouldn’t hesitate calling them if required in the future!

Fully explained the service and costs. Prompt, problem resolved within 3 hours of initial call.

Fully informed at every step. Work completed very quickly on a Bank Holiday Monday. Staff polite and courteous.
Paul King excellent!

Ali came out to our boiler very quickly. He went above and beyond on aGood Friday weekend to fix the issue and get the parts needed to get the boiler working again.
Highly recommend

Paul King was the engineer who came out to my house. Great service, arrived ahead of eta, fixed the problem with no hassle. Highly recommend Paul and the service team who dealt with my gas issue on Easter weekend.
Thank you so much!

I had water dripping through the kitchen ceiling so googled emergency plumber which came back with Emergency Hero. I phoned them and was connected to a very helpful operator who took some details and arranged for a plumber to come out. It was Bank Holiday weekend and I was very surprised when the plumber turned up just over an hour later. The problem was quickly identified and repair work carried out efficiently. Flooring, carpets and furniture all put back and everything left clean and tidy. Job done!
I would definitely recommend Emergency Hero to all family and friends.

Paul king came on time, he identified the boilers pump gad stuck since the property had been stood empty a while. Be sorted it really quickly and the heating and water were back on. Really friendly, polite and professional engineer who is a real credit to your business. Paul sorted everything for me and explained the control for me. Thank you Paul

Great service (pricey) but that’s what you pay for when you need a quick resolution.

Came within the timeframe, sorted within 30 minutes. Friendly electrician and knew what he was doing.

We had an emergency, we telephoned Hero , the call was answered immediately, no annoying hold music : an electrician was booked, Adrian Robbie arrived ahead of the estimated time and sorted the problem inside 1 hour , left everything clean and tidy ,
We are delighted
Thank you

I called on Emergency Hero for help with a leaking Radiator, they arranged time a day to suit our need. Plumber Paul King turned up just before our arranged time and completed the repair very quickly and professionally, cleaned up, swept, shock hands and left,

Thanks Paul Great job.

Ian Weatherston

Paul King - excellent. Arrived quickly, did a great job, advised and talked through the issue! 100% recommend.