We moved our list over from a much bigger company who gave us no personal service whatsoever. What I like about email octopus is that it has everything I need, at a good price, with very helpful suppo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The help and assistance is one factor. We were a longtime Mailchimp user and with their recent downgrading of free services they just weren't working for us anymore so off in search I went and found... Se mere
By far the best, most intuitive, easiest to navigate and set up, email marketing tools out there. Tried many others, nothing compares. Also, you get that personal touch from the team, you talk to real... Se mere
For a micro-Nonprofit, Email Octopus is perfect. It offers excellent functionality for no cost. We will definitely stay with it even if we outgrow it and move to a paid tier. Thank you EO for supporti... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Simple yet powerful email marketing tools to grow your business. Easy to use, quick to master and all at an affordable price.
Kontaktoplysninger
London, Storbritannien
- contact@emailoctopus.com
- emailoctopus.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Much better than MailChimp
I moved to Email Octopus after the cost with MailChimp went through the roof. My emails don't bring in much money so it didn't make sense to spend an enormous amount every month. Email Octopus is a fraction of the cost with all the same important features. They also had a real person approve my industry during set up, which I appreciated.

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Easy to use & powerful at a fair price
EmailOctopus is easy to use, powerful, simple, and has first-class customer service. All at a price that seems very fair to me. It has been a great discovery. I use it mainly to send campaigns, and I also have more than 20 automations running that allow me to contact my customers based on their profiles and preferences.

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great service
great service, if I have questions, somebody will come back to me immediately and help me solve an issue. cool team, small, but very dedicated. simple interface, very easy to design and send e-mails. hassle free, for sure. it has become one of my favourite tools for growing my business.

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The customer support is A+
The customer support is A+. They're always there with a quick response ready to help whatever the issue. I had problems splitting lists and they actually did it for me.

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We made the switch over from Mailchimp…
We made the switch over from Mailchimp to Email Octopus, which was very easy and we're so pleased we did! Since joining we've used the platform to help us reach our community in a number of ways from newsletters to creating more complex automations, creating segments within our contact list and so on. This has helped us to improve our engagement through specific targeted campaigns. The platform is also very easy to use - great for us non-tech minded folk at our charity!

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As precise as a scalpel
This is an incredibly well-built application, that does what it promises and "just works" when you need it to. I'm able to add custom fields and workflows to my lists as necessary and there is no bloat compared to Mailchimp or Klaviyo.

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Very easy to use and affordable
Very easy to use and affordable, too! There is a bit of a learning curve to get it set up, but the customer service is super helpful.
Before I went to Email Octopus, I used several other paid email hosts and had to quit them because the costs didn't justify what I was getting. I started Email Octopus on the free plan, did that for years, and have recently upgraded. It's a great alternative and I recommend it to everyone.

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EmailOctopus is an excellent solution…
EmailOctopus is an excellent solution to managing email lists. My use involves multiple discrete lists, with tags used to segment. I have not regretted making the switch to EO and would highly recommend it for cost-effectiveness and ease of use.

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Reliable and trustworthy
EmailOctopus provide a reliable service and that’s vital in any email provider. Deliverability is very good, and the support team are always prompt and helpful. The service has more than enough features for content creators and it integrates well with third party products.

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We got overcharged, for 9x duplication of contacts
We used this service to send emails to ~5000 contacts that we have. Apparently, they started charging us for 45000 contacts/month for nearly a year. When we asked to solve it, they arrogantly declined it and only refunded last 3 charges (the charges after we reported the issue, not actual solution).
Stay away if you are considering them because you will take their word on saving money. It will cost you a lot more. I wish we never used this solution, there are a lot better options out there.
Their platform clearly doesn't have means to deduplicate or deactivate duplicate contacts and they blame you for it.
So, the first month they charged us for 5000 emails. Second month, they charged 10,000 contacts( 5000+5000 from previous month ), third month 15,000 contacts (5000+5000 from 1 months ago+5000 from 2 months ago) and so on. It came all the way to 45,000 contacts/month. In fact, it is composed of the same 5000 leads that each of them was duplicated 9 times. And, they charged us for all that.

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Reliable and intuitive
I have had a great experience with octopus, they are a great team and their system is reliable and easy to understand

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Every time
Every time, quick response, and I also like the Sith.

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Switched from MailChimp and very happy
I used MailChimp for years and I've also looked into other options for Email Service Providers. The others were always very expensive, didn't have enough features that I wanted, or were complicated to use. I find EmailOctopus is just about perfect for my needs. The only thing I'd like them to have is a visual builder that also provides access to the HTML. But I can usually just start with an external editor, then dump my HTML in and make any minor edits at the end. Overall, it's a simple tool that has a great price.

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Great platform and Service
I get a great platform and customer service for a great price with EmailOctopus. I'd been with another service before finding EO and the switch was really a no brainer. I kept my subscription with the other service for a few months just in case I wasn't satisfied. Could have saved myself some money. EmailOctopus has everything I need.

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Excellent Service
Fantastic marketing software! It’s incredibly easy to use and offers a smooth, hassle-free experience compared to many of the alternatives I’ve tried. The interface is clean, the tools are powerful yet simple to navigate, and it genuinely helps streamline my marketing tasks. Highly recommended for anyone looking for reliable, user-friendly solutions.

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Can't go wrong with Emailoctopus
I love that the platform is so intuitive for non-techies. The company is readily available for support. The data reports are extremely useful for click through responses etc. And the email open response rates are just about as good as I've experienced with other systems.

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Great customer service
Great customer service, no-fuss templates. Great for small businesses.

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Thank you so much for maintaining the…
Thank you so much for maintaining the free plan. I need a basic email campaign/broadcast system and Email Octopus has always been reliable. Thanks!

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EmailOctopus is a godsend: reliable, simple, and exactly what I needed.
I stumbled on EmailOctopus through a landing page link while signing up for a download—and honestly, it was a game-changer. I’ve tried a dozen email services over the years, and almost all of them were either overpriced, clunky, or just didn’t fit my needs.
With EmailOctopus, I could import 25,000 subscribers and send 10,000 emails per month—and my list is only 750! I only send a few emails a month, but I finally found a platform that is intuitive, clean, and visually beautiful. Setting up CNAMEs and server communication was a breeze. The email templates are top-notch, the interface is easy to navigate, and everything just works.
It came at a perfect time—I was struggling to get my emails out to former healing center members after eight months of silence, with real-life pressures mounting. EmailOctopus was a godsend: reliable, simple, and exactly what I needed to keep my new Shopify store—and my life—moving forward. I can’t recommend it enough.

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