Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We moved our list over from a much bigger company who gave us no personal service whatsoever. What I like about email octopus is that it has everything I need, at a good price, with very helpful suppo... Se mere

Bedømt til 5 ud af 5 stjerner

The help and assistance is one factor. We were a longtime Mailchimp user and with their recent downgrading of free services they just weren't working for us anymore so off in search I went and found... Se mere

Bedømt til 5 ud af 5 stjerner

By far the best, most intuitive, easiest to navigate and set up, email marketing tools out there. Tried many others, nothing compares. Also, you get that personal touch from the team, you talk to real... Se mere

Bedømt til 5 ud af 5 stjerner

For a micro-Nonprofit, Email Octopus is perfect. It offers excellent functionality for no cost. We will definitely stay with it even if we outgrow it and move to a paid tier. Thank you EO for supporti... Se mere

Virksomhedsoplysninger

  1. E-mailudbyder

Skrevet af virksomheden

Simple yet powerful email marketing tools to grow your business. Easy to use, quick to master and all at an affordable price.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

192 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Email Octopus is a great platform.

Email Octopus is a great platform for email send outs. They have many resources to help design and organize contacts and send outs, plus they help to clean up our oceans. That was a winning point for me. I continue to use Email Octopus regularly.

23. februar 2026
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Besvarelse fra EmailOctopus

Thanks, Sarah – really glad EmailOctopus is working well for you. The ocean cleanup mission is close to our hearts, so it means a lot that it resonated with you, too. We're here if you need anything along the way – happy emailing! 🐙

Bedømt til 5 ud af 5 stjerner

EmailOctopus is the best platform of…

EmailOctopus is the best platform of email marketing that I used. I tried too much of email platform but email octopus is great for the contacts, reports, campaigns and is very simple with the drag and drop customize email. I recommended at 100%.

20. februar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your great review, Derick! We made our drag and drop editor with ease of use on our minds, so it's fantastic to see your feedback. Let us know if you have any questions – we're always happy to help.

Bedømt til 5 ud af 5 stjerner

EmailOctopus is very likely your best autoresponder

EmailOctopus is very likely your best and most affordable option because, for me, it is designed specifically to be cheaper and simpler for beginners and small businesses.

14. februar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your kind words, Ali! We do try to make our platform as easy and affordable as possible, so it's great to see that kind of feedback :). Thanks again for recommending EmailOctopus and wishing you many successful campaigns!

Bedømt til 5 ud af 5 stjerner

The nicest email sender tool out there

* The email layout tool is powerful, flexible and convenient;
* The sign-up form is unobtrusive and easily customizable (by any frontend dev);
* 1 free automation on the free tier, which is exactly what I need;

13. februar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

It's fantastic to see you're enjoying our platform, Konstantin! Feel free to reach out to our team if you have any questions – we're always happy to help get you the maximum from EmailOctopus. Thanks for your great review and happy emailing :).

Bedømt til 5 ud af 5 stjerner

It is a very intuitive platform

It is a very intuitive platform, the support team is very responsive, I have been a subscriber for over a year, and it works great here in Colombia.

11. februar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your review, Valentina! It's great to see that EmailOctopus works well for you. Give us a shout if you have any questions at all :).

Bedømt til 1 ud af 5 stjerner

Intrusive compliance process and excessive monitoring

I had a very negative experience with EmailOctopus due to excessive and disproportionate “compliance” reviews combined with serious privacy overreach.

I have managed and executed many email campaigns for multiple clients and businesses over the years, and I have never experienced this level of intrusion with any other provider.

After onboarding, importing my list, and preparing campaigns, my private campaign content and business communications were manually opened, read, and analyzed by staff, without any clear, explicit consent being requested at the operational level. This went far beyond what is reasonably expected for technical delivery.

Despite confirming that my campaign did not violate any policy, it was still held for extended review.

I was repeatedly asked to explain:

Lead acquisition methods

Internal workflows

Internal data handling

List structure

Why some contacts lacked “first names” (even though my form only collects a single name field)

Why B2B contacts use role-based emails (info@, hello@, etc.)

All contacts were first-party and permission-based. No purchased, scraped, or third-party data was used. No compliance violation was identified.

Instead of relying on standard industry indicators (spam complaints, bounce rates, engagement, unsubscribe rates), they chose to manually inspect private communications and interrogate legitimate business operations.

Continuing this process would have required disclosing sensitive internal company information just to be allowed to send lawful campaigns.

This level of monitoring and data access is not normal in the professional email marketing industry and raises serious privacy concerns.

I cannot recommend this platform for serious B2B or professional use.

10. februar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thanks for sharing your feedback. I want to provide some brief context for anyone reading.

As an ESP, we're obligated to ensure mail sent through our platform is legal – or in simple terms, not spam or phishing. In this case, our automated system flagged the campaign due to patterns associated with low quality email sends. That triggered a manual review, where the compliance team spotted patterns in high-level analysis of the aggregated and anonymised contact list — this included a high volume of role-based email addresses, which commonly appeared across widely traded and purchased lists — that didn't line up with the collection method described. We asked some routine questions to understand the gap.

Reviewing campaign content and asking new senders about list acquisition is standard practice across the email industry. We see this as a basic responsibility for any platform that allows people to send millions of emails, and it's essential for maintaining strong relationships with inbox providers so delivery stays high for all our customers.

Unfortunately, you weren't willing to provide the information we needed, so we made the call not to continue supporting the account.

Bedømt til 5 ud af 5 stjerner

I'm just new to Emailoctopus -1st class site

I'm just new to this site and it is extremely easy to use and navigate. The help from customer support is first class.

29. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your review and your kind words, Stephen! I'm glad you find EmailOctopus easy to use, as that's one of our main goals. We're always there if you have any questions :).

Bedømt til 5 ud af 5 stjerner

Usabilidad

La interfaz fácil y agradable de la plataforma

4. juni 2025
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your review! Making it as easy to use as possible is one of our main goals, so I'm really glad it works for you :).

Bedømt til 5 ud af 5 stjerner

Easy to Use and Great Results

EmailOctopus is easy to use and works amazing! We'vew never had trouble with the service and would highly recomend it to anyone considering it!

2. februar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your great review! It's fantastic to see that your journey with EmailOctopus has been frictionless :). Feel free to reach out to our team if you have any question on the way. Thanks again for recommending us, and happy emailing!

Bedømt til 5 ud af 5 stjerner

Good for small business

Easy to use and has a helpful support team. One time, I wanted a feature for their automations that didn't exist, and just a few months later they implemented it!
Becomes a little pricey as you accumulate subscribers, but that can't be helped, I guess.

14. oktober 2025
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your great review, Betty! We always try to improve our platform based on what our users need, so it's really great to see you benefiting from that. :)

Bedømt til 5 ud af 5 stjerner

Exactly What You Need — Nothing You Don’t

EmailOctopus is refreshingly easy to use. The platform is clean, intuitive, and very straightforward to navigate, which makes getting things done fast and stress-free. Everything feels purposeful — you’re not overwhelmed with features you don’t actually need, and there’s no unnecessary complexity getting in the way of your workflow. It’s clear the product was designed with usability in mind.

Pricing is another strong point. EmailOctopus offers excellent value for money and makes professional email marketing accessible without forcing you into expensive tiers just to unlock basic functionality. You get exactly what you need to run campaigns efficiently, without paying for bloated features you may never use.

What truly stands out, though, is the support team. Their support is fast, responsive, and genuinely human. You’re treated with the same level of care and attention regardless of your plan, which is rare and deeply appreciated. There’s no sense of being “downgraded” because of what you pay — the team is consistently helpful, patient, and solution-oriented.

Overall, EmailOctopus is a thoughtfully built platform that prioritizes simplicity, fairness, and real customer support. Highly recommended for anyone who values ease of use, transparent pricing, and a support team that truly has your back.

15. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Wow, what a review! Thank you so much for taking the time to share your kind words with us. Even though we're a small team, we work really hard to make email marketing as easy and accessible as possible. It really means a lot to see such results!

I hope you don't mind me sharing your feedback with the whole team. Our support team will be delighted with your words acknowledging their efforts. We're always here if you need any help at all. Happy emailing!

Bedømt til 4 ud af 5 stjerner

Excellent pricing, Good platform

Good platform, Excellent pricing. Takes a little getting used to, but is easy to work with once you get used to it. Fewer templates than other email platforms.

We had been using Constant Contact for years, considering that we only send out about a dozen emails in a whole year, it was not worth the cost at all. Email Octopus has much more reasonable pricing. It has fewer features than some other platforms, but is very good overall.

5. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your review! Ease of use is one of our main goals, so it's great to know you find our platform easy to work with. Feel free to reach out to our team if you have any questions at all, and happy emailing!

Bedømt til 5 ud af 5 stjerner

Super Support

Super Support, prompt, sogar nachts bekommt man Hilfe und Antwort. Einfache Bedienung. Und vor allem für Kleinunternehmer viel kostenlose Möglichkeiten. Bin gewechselt nachdem mein ursprünglicher amerik.Newsletter Anbieter plötzlich kostenpglichtig wurde mit 250 Abonnenten und ich für lauter Features zahlen hätte müssen, die ich nie brauche. Ich finde auch gut, dass der Sitz in London ist. Das gibt zumindest mir ein besseres Gefühl.

19. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thanks for your brilliant review! Our support team will be delighted with your feedback :). It's also great to know that switching to EmailOctopus was so easy for you. Thanks again for recommending us, and happy emailing!

Bedømt til 5 ud af 5 stjerner

I really like EmailOctopus

Email Octopus is invaluable to us as a small PR agency. We use it all the time and I think it's the best option out there in terms of affordability and functionality.

17. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your great review, Madelaine! It's fantastic to see that EmailOctopus meets your needs :)

Bedømt til 5 ud af 5 stjerner

Really easy to use

Really easy to use. Great prices compared to competitors for the same features. Design suite is also easy to use and gives good options for almost anything.

2. august 2025
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your great review! It's great to see that you find EmailOctopus easy to use – that's one of our main goals. Feel free to reach out to our team if you have any questions at all.

Thanks again for recommending us, and happy emailing!

Bedømt til 5 ud af 5 stjerner

Everything is going well.

Everything is going well.
We are testing EmailOctopus for the first time, and we can already say that it is very easy to create and send emails.

8. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Hey Francesca, thank you so much for your great review! It's fantastic to see that you find EmailOctopus easy to use. Feel free to reach out to our team if you have any questions at any point.

Bedømt til 5 ud af 5 stjerner

Responds even out of hours !

EmailOctopus is excellent.
The platform itself is straightforward and intuitive, and when I needed help confirming my domain, the support team were genuinely helpful and responsive, even outside of office hours! I had several emails back and forth and they stayed patient, clear and reassuring until everything was fully sorted and working properly.
It makes such a change to receive such thorough, human support rather than automated replies. A very positive experience so far and I feel confident using EmailOctopus going forward. Highly recommended. Thank you to Paul, Mia and Marta.

12. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Wow, thank you for your brilliant review and your kind words, Rose! I've shared this directly with our support team. It really feels great to know that our approach is so appreciated. I'm also delighted to see that you find EmailOctopus easy to use – that's one of our main goals!

Thank you again for recommending us, and happy emailing! :)

Bedømt til 5 ud af 5 stjerner

EmailOctopus is so easy to use

EmailOctopus is so easy to use. The user interface is so intuitive. I can't fault any of it.

12. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for your great review, Michael! It's fantastic to see that you find our platform easy to use. That's one of our main goals! :)

Bedømt til 5 ud af 5 stjerner

It's a fantastic platform

It's a fantastic platform. Easier than most email platforms, cool UI and extremely reliable.

9. januar 2026
Uopfordret anmeldelse
EmailOctopus-logo

Besvarelse fra EmailOctopus

Thank you for recommending us! It's great to know EmailOctopus meets your needs. Happy emailing!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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