We moved our list over from a much bigger company who gave us no personal service whatsoever. What I like about email octopus is that it has everything I need, at a good price, with very helpful suppo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The help and assistance is one factor. We were a longtime Mailchimp user and with their recent downgrading of free services they just weren't working for us anymore so off in search I went and found... Se mere
By far the best, most intuitive, easiest to navigate and set up, email marketing tools out there. Tried many others, nothing compares. Also, you get that personal touch from the team, you talk to real... Se mere
For a micro-Nonprofit, Email Octopus is perfect. It offers excellent functionality for no cost. We will definitely stay with it even if we outgrow it and move to a paid tier. Thank you EO for supporti... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Simple yet powerful email marketing tools to grow your business. Easy to use, quick to master and all at an affordable price.
Kontaktoplysninger
London, Storbritannien
- contact@emailoctopus.com
- emailoctopus.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Email Octopus is a great platform.
Email Octopus is a great platform for email send outs. They have many resources to help design and organize contacts and send outs, plus they help to clean up our oceans. That was a winning point for me. I continue to use Email Octopus regularly.

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EmailOctopus is the best platform of…
EmailOctopus is the best platform of email marketing that I used. I tried too much of email platform but email octopus is great for the contacts, reports, campaigns and is very simple with the drag and drop customize email. I recommended at 100%.

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EmailOctopus is very likely your best autoresponder
EmailOctopus is very likely your best and most affordable option because, for me, it is designed specifically to be cheaper and simpler for beginners and small businesses.

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The nicest email sender tool out there
* The email layout tool is powerful, flexible and convenient;
* The sign-up form is unobtrusive and easily customizable (by any frontend dev);
* 1 free automation on the free tier, which is exactly what I need;

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It is a very intuitive platform
It is a very intuitive platform, the support team is very responsive, I have been a subscriber for over a year, and it works great here in Colombia.

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Intrusive compliance process and excessive monitoring
I had a very negative experience with EmailOctopus due to excessive and disproportionate “compliance” reviews combined with serious privacy overreach.
I have managed and executed many email campaigns for multiple clients and businesses over the years, and I have never experienced this level of intrusion with any other provider.
After onboarding, importing my list, and preparing campaigns, my private campaign content and business communications were manually opened, read, and analyzed by staff, without any clear, explicit consent being requested at the operational level. This went far beyond what is reasonably expected for technical delivery.
Despite confirming that my campaign did not violate any policy, it was still held for extended review.
I was repeatedly asked to explain:
Lead acquisition methods
Internal workflows
Internal data handling
List structure
Why some contacts lacked “first names” (even though my form only collects a single name field)
Why B2B contacts use role-based emails (info@, hello@, etc.)
All contacts were first-party and permission-based. No purchased, scraped, or third-party data was used. No compliance violation was identified.
Instead of relying on standard industry indicators (spam complaints, bounce rates, engagement, unsubscribe rates), they chose to manually inspect private communications and interrogate legitimate business operations.
Continuing this process would have required disclosing sensitive internal company information just to be allowed to send lawful campaigns.
This level of monitoring and data access is not normal in the professional email marketing industry and raises serious privacy concerns.
I cannot recommend this platform for serious B2B or professional use.

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I'm just new to Emailoctopus -1st class site
I'm just new to this site and it is extremely easy to use and navigate. The help from customer support is first class.

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Easy to Use and Great Results
EmailOctopus is easy to use and works amazing! We'vew never had trouble with the service and would highly recomend it to anyone considering it!

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Good for small business
Easy to use and has a helpful support team. One time, I wanted a feature for their automations that didn't exist, and just a few months later they implemented it!
Becomes a little pricey as you accumulate subscribers, but that can't be helped, I guess.

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Exactly What You Need — Nothing You Don’t
EmailOctopus is refreshingly easy to use. The platform is clean, intuitive, and very straightforward to navigate, which makes getting things done fast and stress-free. Everything feels purposeful — you’re not overwhelmed with features you don’t actually need, and there’s no unnecessary complexity getting in the way of your workflow. It’s clear the product was designed with usability in mind.
Pricing is another strong point. EmailOctopus offers excellent value for money and makes professional email marketing accessible without forcing you into expensive tiers just to unlock basic functionality. You get exactly what you need to run campaigns efficiently, without paying for bloated features you may never use.
What truly stands out, though, is the support team. Their support is fast, responsive, and genuinely human. You’re treated with the same level of care and attention regardless of your plan, which is rare and deeply appreciated. There’s no sense of being “downgraded” because of what you pay — the team is consistently helpful, patient, and solution-oriented.
Overall, EmailOctopus is a thoughtfully built platform that prioritizes simplicity, fairness, and real customer support. Highly recommended for anyone who values ease of use, transparent pricing, and a support team that truly has your back.

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Excellent pricing, Good platform
Good platform, Excellent pricing. Takes a little getting used to, but is easy to work with once you get used to it. Fewer templates than other email platforms.
We had been using Constant Contact for years, considering that we only send out about a dozen emails in a whole year, it was not worth the cost at all. Email Octopus has much more reasonable pricing. It has fewer features than some other platforms, but is very good overall.

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Super Support
Super Support, prompt, sogar nachts bekommt man Hilfe und Antwort. Einfache Bedienung. Und vor allem für Kleinunternehmer viel kostenlose Möglichkeiten. Bin gewechselt nachdem mein ursprünglicher amerik.Newsletter Anbieter plötzlich kostenpglichtig wurde mit 250 Abonnenten und ich für lauter Features zahlen hätte müssen, die ich nie brauche. Ich finde auch gut, dass der Sitz in London ist. Das gibt zumindest mir ein besseres Gefühl.

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I really like EmailOctopus
Email Octopus is invaluable to us as a small PR agency. We use it all the time and I think it's the best option out there in terms of affordability and functionality.

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Really easy to use
Really easy to use. Great prices compared to competitors for the same features. Design suite is also easy to use and gives good options for almost anything.

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Everything is going well.
Everything is going well.
We are testing EmailOctopus for the first time, and we can already say that it is very easy to create and send emails.

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Responds even out of hours !
EmailOctopus is excellent.
The platform itself is straightforward and intuitive, and when I needed help confirming my domain, the support team were genuinely helpful and responsive, even outside of office hours! I had several emails back and forth and they stayed patient, clear and reassuring until everything was fully sorted and working properly.
It makes such a change to receive such thorough, human support rather than automated replies. A very positive experience so far and I feel confident using EmailOctopus going forward. Highly recommended. Thank you to Paul, Mia and Marta.

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EmailOctopus is so easy to use
EmailOctopus is so easy to use. The user interface is so intuitive. I can't fault any of it.

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It's a fantastic platform
It's a fantastic platform. Easier than most email platforms, cool UI and extremely reliable.

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EmailOctopus doet wat het moet doen
emailoctopus doet wat het moet doen,
ook al in de gratis versie heb je een aantal opties en mogelijkheden.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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