Elsie & Fred Anmeldelser 

111
•
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I order all of my going out / festival clothes from Elsie & Fred and I have not had one purchase I’m unhappy with ! My body type is quite hard to find clothes that fit (6 foot and I wear a 32DD bra)... Se mere

Bedømt til 2 ud af 5 stjerner

Was so excited about this order. However, very poor communication/follow through on shipping. No way to track orders through royal mail and am still waiting to receive my order over 14days later. Hopi... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I’m so gutted to send a negative review to a small business. However having sent multiple messages via the website, 2 different email addresses, Instagram and messenger I have no choice. I’ve paid for... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Clothes are lovely, but postage always takes much longer than expected, especially when ordering close to the weekend. My parcel was left in the pouring rain, right under an emptying drainpipe and was... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

An online boutique created by three siblings, Natalie, Leanne and Ryan Haynes. They believe in empowering the fiercest and more empowered version of you. Elsie and Fred specialise in making females feel special in bold colours and bright hues designing...


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

111 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(111)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

One of my favourites for party outfits…

One of my favourites for party outfits I have a few pieces from E&F. I always get compliments on the unique colour designs. I love the concept of this conscientious, independent brand. 🤩

19. marts 2023
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Thank you VERY VERY much Nyla! 😍

Bedømt til 5 ud af 5 stjerner

Team were so respondent and helpful…

Team were so respondent and helpful when I emailed them about an enquiry! Super quick delivery and items looked exactly like they did online.

9. marts 2023
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Super glad to hear that Zoe, I shall pass ze compliments on to the photographer 😏

Bedømt til 5 ud af 5 stjerner

I will continue to buy from this brand…

I will continue to buy from this brand every season! Their clothes are compliment magnets, every time I wear my e&f jackets I get stopped multiple times and asked where they’re from. I honestly feel my best self when I wear them and I also love that they’re independent 💫 amazing quality and the best customer service too!

9. marts 2023
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Ahhh thank you so much Daisy! `😍 thats the biggest goal for us x

Bedømt til 5 ud af 5 stjerner

Excellent service and incredible quality!

Messaged on insta before buying and was replied to so quickly! Incredible quality, True to size and already know i'll be receiving hundreds of compliments! Can’t wait to wear it!! Also my order came in less than 2 days of ordering and I only paid standard delivery! Thanks so much x

8. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service

Brilliant service, came in good time, absolutely love my new pink faux fur coat. It is very very warm and cosy when on. I do recommend this item and brand.

2. marts 2023
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Thankyou very much! lovely words 🥰 hope it brings you loads of joy x

Bedømt til 5 ud af 5 stjerner

Lil Kim in Candy Pink

Delivery was super fast and the coat I bought is outstanding quality and the best thing I've ever owned. It is an incredible candy pink and the faux fur is so soft and luxurious, it's like being wrapped in a pink fluffy cloud of candy floss.

22. februar 2023
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Ahhhhh haha thank you so much Sabrina, So glad you love it. Don't eat it though, i tried that once, went horribly x

Bedømt til 1 ud af 5 stjerner

Still has not come yet

Still has not come yet. Takes acrually forever. Would not order here again

18. februar 2023
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Hey Love! I can see your parcel arrived in your state Friday. Parcels to the USA have been disrupted slightly but it will be with you this week. We hope you love it. x

Bedømt til 5 ud af 5 stjerner

Fab unique clothing

Fab unique clothing, at reasonable prices. Great communication at each stage of the order process and happy when arrived in cute packaging. Generally the sizing was slightly larger than expected so had to return an item, return was free though so brill all round! 😁

6. februar 2023
Bedømt til 4 ud af 5 stjerner

Not true to size- No free exchange

Just received my first order of a beautiful ice blue co-ord set. Quick delivery! Ordered a size 12 (M) skirt as that is normally correct for me, but the waist of the skirt is huge! More like UK 14-16! Definitely not true to size.
Bought it in the sale and I have sent it back today (returns process is simple 👍). Luckily the size 10 (S) is still in stock so I have ordered it but it’s cost me another standard delivery cost (£3.99). Why do you not offer free exchanges? Especially as the garment is not true to size at all.

18. januar 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Lovely dress, but missed item

Super cute dress, just a shame they only sent one item when I bought 2 :(

11. januar 2023
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Hey Ruby! Im so sorry to hear you only received one of your dresses! Pop us over an email and we can get that sorted for you 🥰

Bedømt til 5 ud af 5 stjerner

harry styles

i bought a set for a harry styles concert and i haven’t even gotten it but i already know it’s gonna be great

10. januar 2023
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

hahaha love that loads! Have the best best time at Hazza x

Bedømt til 2 ud af 5 stjerner

I really want to love this brand but I'm disappointed...

I love the concept behind the brand and I'm all for supporting independents, HOWEVER, I put in an order almost 1 month ago and unfortunately it still hasn't arrived... I sent two emails to follow up and they were very prompt with replying, which I am grateful for, however I still can't see any updates on my tracking number.

23. december 2022
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Hey Catherine

Thank you for your feedback. Unfortunately due to Royal Mail strikes the updates have been chaos and we’re facing quite a few issues. Parcels going to Australia have faced even more issues as they’re trickier to track. I can see your parcel is well enough route and will be with you soon. I hope you love it ♥️ Happy Christmas x

Bedømt til 1 ud af 5 stjerner

Don’t order if you live in the US…

Hello this is my second time ordering from them. First time they claim 5-7 business days for shipping and they charge you for it. Takes longer than that they keep blaming it on strikes. I sent them an email immediately after I made my first purchase to cancel the order because the sizing was incorrect took them days to get back to me and said they couldn’t do anything because it was already in transit. Received my shipment late then they made me pay for the shipment which was close to $30 to send it back. When I stressed how inconvenient that was they gave me a credit so I decided to use it. I kept changing the order in my cart to the top but there was a system error where the skirt was the top. I ordered it two weeks ago and have not received it. Not a scam just bad customer service.

26. oktober 2022
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Hey Kathlyn. First of all i'd like to apologise you haven't had the experience we would hope for you. In regards to the strikes, they are rife currently with Royal Mail in the U.K, therefore parcels are taking a little longer. We are trying to work with a new company to rectify this. You were indeed sent an incorrect item and we're very sorry. In regards to the error in the system, if you accidentally ordered the wrong item we will be happy to change that for you. We're a small team and endeavour to make sure customers are as happy as possible, unfortunately we missed on this occasion. I hope you shop with us again so we can rectify this x

Bedømt til 2 ud af 5 stjerner

Shipping Scam

Was so excited about this order. However, very poor communication/follow through on shipping. No way to track orders through royal mail and am still waiting to receive my order over 14days later. Hoping I don't have to refund, but likely will not be purchasing from this seller again, nor would I recommend to others.

1. november 2022
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

Hi Valencia. I'm very sorry you feel this way. Due to current Royal Mail strikes, some parcels have been delayed in transit however it's certainly not a scam. All updates are automated in regards to the follow through updates so it may well have found it's way into your junk mail. I can see your parcel is in the US and will be with you very soon 🥰

Bedømt til 5 ud af 5 stjerner

Seasonal depression

The big pink fur coat cures seasonal depression.

5. november 2022
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

hahaha i love that so much! So glad you love it Maisie x

Bedømt til 5 ud af 5 stjerner

A Breath of Fresh Air

In a world of instagram neutrals (which I don't mind by the way) Elsie and Fred are a breath of fresh air. Their clothes are fun, colourful and very well made. I was lucky enough to get a few pieces in the sample sale for a last minute winter sun holiday. Delivery was swift, communication was great and when they arrived I loved them. I have my eye on the furry hooded coat and furry hat for winter and am excited to be able to shop here for the festivals next year. Very Happy :)

2. november 2022
Uopfordret anmeldelse
Elsie & Fred-logo

Besvarelse fra Elsie & Fred

I think this is my favourite ever review. Thank you very very much, so glad you like it x

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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