Great experience, Having never done this before I had lots of questions and worries. Adam was fantastic and answered my many questions and put my mind at rest. Nothing was to much trouble and he never... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great experience, Having never done this before I had lots of questions and worries. Adam was fantastic and answered my many questions and put my mind at rest. Nothing was to much trouble and he never... Se mere
Virksomheden har svaret
My experience with The Electric car scheme has been fabulous, from beginning to end i have had help from Ben who made the process simple and easy. Great updates from choosing the vehicle to delivery a... Se mere
Virksomheden har svaret
Great experience – thanks Alex! Really pleased with my experience using the Car Salary Sacrifice Scheme. Alex Antoni was incredibly helpful from the outset and made getting my new electric car... Se mere
Virksomheden har svaret
Alex at The Electric Car Scheme has been fantastic—friendly, professional and genuinely helpful. He explained everything clearly, answered my questions and made the whole experience feel straightforwa... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

Shipping Building, UB3 1HA, Hayes, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I received fantastic support throughout my entire electric vehicle purchasing journey. Every stage of the process was handled with reassurance, and the customer service was exceptional. I am thrilled to have gotten the exact car I wanted in a timely manner.

Besvarelse fra The Electric Car Scheme
Riccardo was fantastic from start to finish when ordering my new car. He was friendly, professional and always happy to help. He even went above and beyond by helping me arrange a subscription car to use while my new car is being built, which made the whole process so much easier.
Nothing was ever too much trouble, and I’d definitely recommend Riccardo to anyone looking for a new car.

Besvarelse fra The Electric Car Scheme
Rick was super helpful at every step of the way and made the process very easy and simple. Love the new car and would definitely recommend!!

Besvarelse fra The Electric Car Scheme
A straight forward process, the company kept in regular contact, offing updates on a weekly basis.
The only thing that I could pick fault with was that when I originally ordered the car, I was told delivery time would be 8 - 12 weeks, once the order was processed this time went to 16 - 18 weeks. However, in the end my vehicle was delivered only 3 weeks later than the original estimated dates.

Besvarelse fra The Electric Car Scheme
excellent communication and excellent execution

Besvarelse fra The Electric Car Scheme
Such a quick and easy to use service. The website was clear and easy to use and having a customer service contact massively helped. Henry made everything really straight forward and kept me updated throughout the order process.

Besvarelse fra The Electric Car Scheme
Charlie Elliott was fantastic from start to delivery. I found myself in a position with no car, we was able to place an order for a car quickly and then also use the subscription service to bridge the gap. really pleased with the communication throughout. This is my secound vehicle through The Electric Car Scheme and I would recommend.

Besvarelse fra The Electric Car Scheme
As a company, we have had an extremely positive experience with The Electric Car Scheme. The entire process has been smooth, straightforward and well managed from start to finish.
Ellie Ridley-Clarkson made the initial understanding and setup of the scheme seamless, providing clear and helpful guidance throughout. From there, our Sales Specialist, Mathu, has been fantastic in supporting us with orders, keeping us well informed at every stage of the process and providing regular updates on order status.
The service we have received has been excellent, and we would have no hesitation in recommending The Electric Car Scheme to any company considering introducing the scheme to its employees.

Besvarelse fra The Electric Car Scheme
Responsive and knowledgeable on all queries asked

Besvarelse fra The Electric Car Scheme
A really great experience, communication was great through the ordering process, which in itself was really smooth.

Besvarelse fra The Electric Car Scheme
When I Started to engage about an EV they provided the required information and were patient as i was learning more and more about the various specs and options with both the scheme and the cars. Good communication and clear with regards to T&Cs etc.

Besvarelse fra The Electric Car Scheme
Henry was really descriptive and helpful through the process from enquiry to order placement.
Thanks Henry!!

Besvarelse fra The Electric Car Scheme
They fine, and good in general but over priced in comparison to other providers. My biggest regret is not shopping around before going with them. You can easily find much cheaper options in comparison.
This is not to say that I had any bad experiences ( everyone is great throughout the process) but this more for people to shop around before choosing them because there is always better and cheaper options.

Besvarelse fra The Electric Car Scheme
Initial communication was good. Was advised delivery would be in 16 weeks, sometimes sooner. That was in April and have had another email to advise it has been delayed AGAIN, unit November / December. Have asked for a call back but have had nothing to try and resolve the situation

Besvarelse fra The Electric Car Scheme
Mehdi was super helpful with some accounting queries I had. Thank you for your quick response!

Besvarelse fra The Electric Car Scheme
Communication with this team has been extremely challenging. Getting an update on my order requires calling repeatedly—often up to 10 times with no answer—and email support has gone completely unanswered. While I am required to use ECS as my employer's sole scheme provider, the lack of basic customer support makes the process incredibly frustrating. If you have the option, I would strongly recommend arranging a private agreement directly through a dealership instead.
However as an update to my review, I want to give a huge thank you to Sara, who did a wonderful job picking up my case and drastically improving our communication. She got my delivery sorted for Monday, so I'm really looking forward to it. It was a fantastic turnaround once she stepped in!

Besvarelse fra The Electric Car Scheme
My experience with the staff was friendly, really helpful and professional. No qualms there. However, having chosen a car in February, I was initially advised the car would likely be with me in April, possibly May. I don't know what info they had at the time to support that, but the car wasn't delivered until late July. Had I known at the time the waiting time, I might've gone elsewhere or chosen a different car.

Besvarelse fra The Electric Car Scheme
Brilliant Service from start to finish. Great communication and updates throughout. Delt with Aaron and Chris , no issues and kept me updated. Will 100% use the service again when i`m ready for the next car.

Besvarelse fra The Electric Car Scheme
Communication has been good all the way through and the pricing tool very useful to make a decision. Al agents have been positive and knowledgeable.

Besvarelse fra The Electric Car Scheme
Our company just released this scheme, and that it could save between 20-50% on a new car. Every car I look at is incredibly expensive like for like. As an example I'm looking at a Hyundai Santa Fe PHEV on the site priced at £1,009pm! The same model and terms on leasing.com is priced at £335pm. How in the world can they justify such a price difference. I am bitterly disappointed at how expensive the scheme is, as are other colleagues I've spoken to.
Check the site out by all means but do your research as it may not save you as much as you expect.

Besvarelse fra The Electric Car Scheme
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.