Great experience, Having never done this before I had lots of questions and worries. Adam was fantastic and answered my many questions and put my mind at rest. Nothing was to much trouble and he never... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great experience, Having never done this before I had lots of questions and worries. Adam was fantastic and answered my many questions and put my mind at rest. Nothing was to much trouble and he never... Se mere
Virksomheden har svaret
My experience with The Electric car scheme has been fabulous, from beginning to end i have had help from Ben who made the process simple and easy. Great updates from choosing the vehicle to delivery a... Se mere
Virksomheden har svaret
Great experience – thanks Alex! Really pleased with my experience using the Car Salary Sacrifice Scheme. Alex Antoni was incredibly helpful from the outset and made getting my new electric car... Se mere
Virksomheden har svaret
Alex at The Electric Car Scheme has been fantastic—friendly, professional and genuinely helpful. He explained everything clearly, answered my questions and made the whole experience feel straightforwa... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

Shipping Building, UB3 1HA, Hayes, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Smooth and responsive experience - the process from start to finish was very easy to understand, the portal was simple to navigate and the updates from Ben really made this a great experience.

Besvarelse fra The Electric Car Scheme
Great experience. Friendly, helpful, kept me informed and up to date. Bravo.

Besvarelse fra The Electric Car Scheme

Besvarelse fra The Electric Car Scheme
Really good experience dealing with The Electric Car Scheme through my employer. Shout out to Ben who made the process simple and effective. Would definitely recommend them to all.

Besvarelse fra The Electric Car Scheme
Easy and helpful customer service. Regular updates provided throughout. Home delivery was excellent.

Besvarelse fra The Electric Car Scheme
The company were extremely engaged and helpful to the process in particular Rebecca McCue-Martin who responded to any queries that we had very promptly and helpfully

Besvarelse fra The Electric Car Scheme
I have never leased a used car before, but the offering from ECS is pretty solid being an 'all inclusive' type package. With maintenance etc thrown in there aren't really any concerns with the car being out of warranty. I am very happy with the vehicle I chose, one thing I would advise is if you see a car you like on the website don't spend too much time thinking about it - I missed a couple of alternative options trying to make my mind up. If you reserve the car you are not obligated to take it up until your agreement is signed, so it buys you some time and takes it off the site and secured for you. Many thanks to Riccardo for processing my order and dealing with my questions.

Besvarelse fra The Electric Car Scheme
The level of service and in particular the communication was excellent

Besvarelse fra The Electric Car Scheme

Besvarelse fra The Electric Car Scheme
Positive initial experience but once the car has arrived with paint defects they seem unable to gain traction with the supplier to fix the issue.
Update - issue has been resolved! Sarah was fantastic and made the resolution absolutely easy for me once she got involved. Great communication and did everything she said she would. A valuable asset to the company thank you Sarah! I would increase my stars now to 4

Besvarelse fra The Electric Car Scheme
The Electric Car Scheme were very professional at every step and are always available to explain things and help with the process of choosing and delivery of a car

Besvarelse fra The Electric Car Scheme
I can honestly not recall experiencing the level of service I recently received from Jagg at ECS.
I am planning to use my lease vehicle abroad and despite requesting permission a number of weeks ago, I had not received a response from the hiring company.... cue Jagg!
After several failed attempts to contact the hiring company, I raised this with ECS in the hope that they could support and can honestly say that without Jaggs endeavour and the willingness to take ownership of the issue, I would probably be in a position where my travel plans would be in jeopardy.
Jagg owned this from the point of raising to the resolution, whilst proactively communicating status updates where applicable.
My family and I are truly grateful to Jagg!!!
Thanks very much.

Besvarelse fra The Electric Car Scheme
honestly one of the worst companies ive had to deal with. dont answer emails when main contact is on holiday, lied about stock being available and being able to hit timing i needed i assume all to push the sale through. forced to use them due to my company using them

Besvarelse fra The Electric Car Scheme
Aaron was super helpful all throughout the process, being quick to reply to any queries I had. I won't hesitate to recommend to anyone thinking about getting an EV.

Besvarelse fra The Electric Car Scheme
Michel and Brandon were very helpful.
They were always available when I called, and when I needed a call back, they called back at a time that was convenient for me. They offered great support and follow up.

Besvarelse fra The Electric Car Scheme
We have been using the Electric Car Scheme for around 18months now. Having received a few vehicles from them now I must say there Customer Service is second to none. You have your own dedicated accounts manager who is only a phone call away to help you out with any issues. Big shout out to Charlie who has worked alongside us processing our orders smoothly and keeping us up to date throughout the whole process. If your looking for any type of vehicle I strongly recommend The Electric Car Scheme.

Besvarelse fra The Electric Car Scheme
Lewis was very helpful, diligent and patient as he explained the options and services available to me. The only issue was the original date window provided for delivery of the car was substantially earlier than the actual delivery which was very disappointing.

Besvarelse fra The Electric Car Scheme
Brilliant service and a pleasure to speak with really helpful

Besvarelse fra The Electric Car Scheme
Louis was very helpful, found us a car we liked and it was a smooth process. Looking forward to my EV.

Besvarelse fra The Electric Car Scheme
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.