Great experience – thanks Alex! Really pleased with my experience using the Car Salary Sacrifice Scheme. Alex Antoni was incredibly helpful from the outset and made getting my new electric car... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great experience – thanks Alex! Really pleased with my experience using the Car Salary Sacrifice Scheme. Alex Antoni was incredibly helpful from the outset and made getting my new electric car... Se mere
Virksomheden har svaret
Alex at The Electric Car Scheme has been fantastic—friendly, professional and genuinely helpful. He explained everything clearly, answered my questions and made the whole experience feel straightforwa... Se mere
Virksomheden har svaret
There are a lot of spam emails initially which can be a little off putting! Once contact with an agent happened they are thorough and helpful. Car is lovely! Delivery was a little disappointing a... Se mere
Virksomheden har svaret
Could not be happier with the serviced received from quoting to the delivery of my vehicle through these guys. I dealt with Alex Antoni and it was a seamless process throughout. Any queries were quick... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

Shipping Building, UB3 1HA, Hayes, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rick and Marios were really helpful, advised me of the right car, helped me understand how everything worked, arranged for a charging point, and helped speed things up when they got stuck

Besvarelse fra The Electric Car Scheme
Excellent experience. I got my car very early. Thanks to Rebecca and Yasmin for a wonderful support.

Besvarelse fra The Electric Car Scheme
The communication was excellent. Knowledgeable & friendly and quick to respond to emails etc. Very helpful at all times without a hard sales feeling

Besvarelse fra The Electric Car Scheme
A fantastic service provided by the Electric Car Scheme team. I was superbly supported and guided by Henry Flynn - thank you. Throughout engagement was timely, informed and supportive. And now I just need to be patient and wait for delivery next year!!

Besvarelse fra The Electric Car Scheme
Ben was really helpful throughout the process, and communication was frequent all the way through so I knew at what stage in the process we were. There were no issues with the car delivery, it was to high standard, on time to committed delivery date and it was a smooth handover.

Besvarelse fra The Electric Car Scheme
Delay after delay, terrible communication and no handover when the person dealing with your case goes on holiday.
The first delay was during the initial ordering as there was an error in the forms. My assigned handler, Chris, had gone on holiday for a week and no one else would pick up the case despite me asking them to.
Once that was fixed and we finally got a delivery date we booked a family holiday around it. The day before delivery, the car was cancelled because they had found a fault. We were then left for two weeks being told the same thing every time we chased: they were “trying to find a dealer to book it in to”. No meaningful updates, no clear timescale and no car.
Because of this, we had to pay out of our own pocket for a hire car. We also paid privately for the home EV charger installation, which has now been done for nothing because we still have no car.
After two weeks of chasing, we were eventually told to submit a complaint and choose a different car. Luckily, we found a similar replacement (but with more miles and cosmetic damage) and requested a reservation with Chris. Despite emails and calls, once again no response. I’ve just found out he’s gone on holiday again and the car we were trying to reserve has gone. We are now back to square one with no suitable alternative car and financially out of pocket because of costs caused by their delays.
The whole process has been an absolute nightmare from start to finish.
If you use this company, make sure you have an alternative means of transport and plenty of patience. Personally, I would strongly recommend avoiding them and reading the other reviews before committing.

Besvarelse fra The Electric Car Scheme
The whole process from quote to delivery was really smooth. I got quotes for a few different options and the from Chris in the customer care team which was very easy and responsive.
Delivery happened as scheduled with the car delivered to my door on schedule.

Besvarelse fra The Electric Car Scheme
Ben Smallbone is a credit to the company, he helped me over a period of time and wasn't pushy at all always keeping me updated and in the loop when new cars became available.

Besvarelse fra The Electric Car Scheme
Alex Antoni was very helpful and answered all of my questions with great service.

Besvarelse fra The Electric Car Scheme
I was quite indecisive after I clicked to order, and Michael David was very helpful and friendly with this process and held the car for me over the weekend after I did all my research on that particular car (which was used). I also had a few questions regarding the process and Michael was always available to take my call and returned my emails within a couple of hours. Once I was happy and proceeded - Tara then reached out with informative email with vehicle details and supported my questions on delivery and anything else I needed, nothing was too much trouble. Delivery team texted me the morning delivery was due within an hour of delivery time and the handover was super easy and informative. The car was then delivered to me at home during my specified timings and was just as described. I literally had my car within 9 days of my order. Thank you to the whole team.

Besvarelse fra The Electric Car Scheme
Charlie and Brandon were great , extremely helpful and also willing to assist with questions , the entire process was pleasant. wish there were more stars

Besvarelse fra The Electric Car Scheme
The team guided me through a 5 month wait for my car (due to manufacturer). they are very knowledgeable, polite, quick to respond to queries an overall great experience.

Besvarelse fra The Electric Car Scheme
Ric was great to deal wit, really helpful and very knowledgeable regarding the vehicles i was looking at. nothing was too much trouble, providing numerous quotes on request.

Besvarelse fra The Electric Car Scheme

Besvarelse fra The Electric Car Scheme
I received fantastic support throughout my entire electric vehicle purchasing journey. Every stage of the process was handled with reassurance, and the customer service was exceptional. I am thrilled to have gotten the exact car I wanted in a timely manner.

Besvarelse fra The Electric Car Scheme
Riccardo was fantastic from start to finish when ordering my new car. He was friendly, professional and always happy to help. He even went above and beyond by helping me arrange a subscription car to use while my new car is being built, which made the whole process so much easier.
Nothing was ever too much trouble, and I’d definitely recommend Riccardo to anyone looking for a new car.

Besvarelse fra The Electric Car Scheme
Rick was super helpful at every step of the way and made the process very easy and simple. Love the new car and would definitely recommend!!

Besvarelse fra The Electric Car Scheme
A straight forward process, the company kept in regular contact, offing updates on a weekly basis.
The only thing that I could pick fault with was that when I originally ordered the car, I was told delivery time would be 8 - 12 weeks, once the order was processed this time went to 16 - 18 weeks. However, in the end my vehicle was delivered only 3 weeks later than the original estimated dates.

Besvarelse fra The Electric Car Scheme
excellent communication and excellent execution

Besvarelse fra The Electric Car Scheme
Such a quick and easy to use service. The website was clear and easy to use and having a customer service contact massively helped. Henry made everything really straight forward and kept me updated throughout the order process.

Besvarelse fra The Electric Car Scheme
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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