Great experience – thanks Alex! Really pleased with my experience using the Car Salary Sacrifice Scheme. Alex Antoni was incredibly helpful from the outset and made getting my new electric car... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great experience – thanks Alex! Really pleased with my experience using the Car Salary Sacrifice Scheme. Alex Antoni was incredibly helpful from the outset and made getting my new electric car... Se mere
Virksomheden har svaret
Alex at The Electric Car Scheme has been fantastic—friendly, professional and genuinely helpful. He explained everything clearly, answered my questions and made the whole experience feel straightforwa... Se mere
Virksomheden har svaret
Could not be happier with the serviced received from quoting to the delivery of my vehicle through these guys. I dealt with Alex Antoni and it was a seamless process throughout. Any queries were quick... Se mere
Virksomheden har svaret
There are a lot of spam emails initially which can be a little off putting! Once contact with an agent happened they are thorough and helpful. Car is lovely! Delivery was a little disappointing a... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

Shipping Building, UB3 1HA, Hayes, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good customer service and regular check ins.

Besvarelse fra The Electric Car Scheme
Chelsea was very informative and kept me in the loop on any changes happening. Very re-assuring

Besvarelse fra The Electric Car Scheme
The process was easy, the customer service was excellent, the price was fantastic but most importantly the car is amazing

Besvarelse fra The Electric Car Scheme
I spent a good deal of time benchmarking TECS against competitors - on price, range of cars and also the onboarding process for the business, to make it as easy for the owners as possible to set up. That was all great, and that's what the two stars is for. (Without that it would be 1 star.) Sadly pretty much everything post signing up and confirming the car has been really poor. My order has been delayed over and over again and the communications from the customer service team has varied from non existent, to unhelpful, and misleading. Even when my order was escalated to a senior 'customer resolution manager' the only thing that actually improved was the quality of their disclaimers. Basically my order was cancelled after four months by the supplying dealer and I was left in limbo for weeks trying to understand what had happened. I finally got a full explanation, alongside a long disclaimer setting out none of it was their fault. Fair enough to a point, but with zero explanation on what is going on, or how long it will take to resolve, is not good enough. My car is still not here and I'm now being told there are QC (paint) issues and I STILL have no firm date for delivery. At best it will be 10 months all told if it comes through in December. I've been left driving an unsuitable vehicle whilst juggling family life and trying to manage costs - the whole thing has been demoralising to the point where I'm seriously considering cancelling.

Besvarelse fra The Electric Car Scheme
The whole process, from choosing the car and placing the order to receiving updates and taking delivery, was very smooth and hassle-free. The car was ready for delivery after 15 weeks, within the quoted timeline. Ben was particularly helpful throughout.

Besvarelse fra The Electric Car Scheme
Flawless from start to finish, a fantastic scheme that I would thoroughly reccomend and Louis was great, found an amazing deal on the car that I was set on and made it happen, could not be happier with the vehicle and the communcation was clear and very informative.
Thanks again!

Besvarelse fra The Electric Car Scheme
The Electric Car Scheme was seamless from start to finish, making the whole process incredibly easy and stress free. A special mention goes to Louis, who was exceptional throughout. Professional, helpful, and attentive at every stage. His outstanding service made the experience even better. I wouldn’t hesitate to recommend the company car scheme.

Besvarelse fra The Electric Car Scheme
Daniel the EV Specialist who I dealt with was so helpful every step of the way, going above and beyond to support my order. 5* Customer Service without a doubt.
There was a delay in the delivery due to the amount of documentation needed, but it wasn't a huge issue.

Besvarelse fra The Electric Car Scheme
There are a lot of spam emails initially which can be a little off putting!
Once contact with an agent happened they are thorough and helpful.
Car is lovely! Delivery was a little disappointing as she knew nothing abut the car other than driving and reversing and there is a scratch on inside sill of the drivers side. Other than that it was good and the car is great to drive.
Rhys was amazing helped me through it all from start to finish and made sure my lovely new jaecoo was delivered and made it all so easy would highly recommend

Besvarelse fra The Electric Car Scheme
Ben was very helpful and professional througout the experience

Besvarelse fra The Electric Car Scheme

Besvarelse fra The Electric Car Scheme
Good communication throughout the process, all questions answered. Car delivered quickly and as described.

Besvarelse fra The Electric Car Scheme
A perfectly managed service from start to finish. Whether it was quoting me for various cars to help me make a decision or keeping me updated every week on when the car would be here, I always knew what was going on and who to talk to get support if I needed it. I had a charger installed and that went off flawlessly and was completed within 10 days of placing my order. As a small business owner and the administrator of this service for our staff, I can vouch for how supportive and streamlined the back office function is with everything clearly explained and the majority of the paper work done for you. I’d like to thank Sam and Zahir for making a smooth and easy process. I love the car and so do my colleagues who also use the scheme.

Besvarelse fra The Electric Car Scheme
Adam Constantinides helped me all the way through the process explaining everything and tailoring everything to what I needed, he was very knowledgeable. Nothing was any trouble to do and i did chop and change what I wanted.
An easy process from start to collection.

Besvarelse fra The Electric Car Scheme
from start to finish Rebecca and Aaron were brilliant I gave Rebecca a budget and the car I was looking for and this was matched, brilliant communication all the way through
Aaron was brilliant sorting out the delivery to my home address
Both Rebecca and Aaron have called since the delivery to check all was ok - I would 100% recommend The Electric Car Scheme to anyone - and if you have these 2 looking after you will have the easiest process possible

Besvarelse fra The Electric Car Scheme
Really good experience - Riccardo was great from start to finish, really responsive and proactive. Car delivered to door.

Besvarelse fra The Electric Car Scheme
The experience was pretty seamless, the quotation process was simple and clear. Once the car was ordered the team were on hand to answer any queries that arose.

Besvarelse fra The Electric Car Scheme
Excellent experience with The Electric Car Scheme and especially Mathu.
I had several questions and concerns before ordering due to my employment circumstances, and rather than just giving me a generic answer, Mathu took the time to get my particular situation clarified properly. The quick responses and clear explanations gave me the confidence to proceed with the order.
I was kept informed while the paperwork and approvals were being completed and has continued to check that everything is OK following delivery.
I'm now enjoying the new car and couldn't be happier with it. Thanks again Mathu for all your help!

Besvarelse fra The Electric Car Scheme
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.