Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Se mere
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This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Se mere
The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Se mere
Eldercare were recommended advisors for a Lifetime Care Plan Annuity and I'm so glad we chose them. Their patience, professionalism, and care during the whole process was excellent. The product inform... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Kontaktoplysninger
Mill House Farm, Mill Lane, CM23 1AD, Berden, Storbritannien
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
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Great advice
Through Nicky, Tracy & the whole team at Eldercare our family have been able to choose a financial solution to my father's long term residential care that has proved to be affordable and has ensured that Dad's care will be financially sustainable for the rest of his life.
When you are faced with very difficult financial decisions at a time of great emotion you need clear trustworthy advice which is exactly what Eldercare have given us.
Nicky & Tracy took time to listen to our particular situation, explained the care funding system and talk me through all the options, Eldercare then prepared a report which was clear and concise that set out the different funding routes and helped us come to an informed decision which has given us complete peace of mind.
I would defiantly recommend Eldercare to anyone seeking advice in this area.
Professional Service
All the information was explained very clearly in writing and Tracy was very efficient and always available to answer questions.
Eldercare Solutions Brilliant service
Eldercare Solutions have been brilliant. I first approached them 12 months ago and they gave me sound advice to hold off for a year. Then when I really needed their help they gave me clear advice looking at all the options available to us and managed the whole process for us efficiently and effectively so it went smoothly. I would highly recommend them.
We needed a solution to taking the risk…
We needed a solution to taking the risk out of having to pay for a care home for a protracted period of time and through Eldercare we achieved this goal. Nicky and Tracy provided constructive advice and then enabled the whole process to be put in place with great efficiency.
Many thanks to Eldercare , I would thoroughly recommend their services.
Michael Hastings has been extremely…
Michael Hastings has been extremely helpful in all areas of the annuity quotes for my mum. Although not going ahead with it I would highly recommend him as he was nothing but professional, helpful, explained in full detail and always had time for me. Great asset to eldercare.
Sound, practical advice
When I first contacted this company I was asigned to an advisor who dealt with all my queries from start to finish. I found the advice given by him was clear, concise and based on our particular situation. Any queries I had were dealt with promptly and I never felt under pressure.
I would highly recommend this company if anyone is considering a Care Home Annuity.
Eldercare are there to guide you through an important decision
The people at Eldercare are expert, helpful and very responsive. They provided good advice, explained things clearly and they found the right product for our situation.
They handled all the administration and made things very simple for us.
Trusted advisors first
I first reached out to the team with no knowledge and a problem to solve. They were responsive, considerate and knowledgeable. Advising on the world of caring for elderly relatives and sharing their knowledge and taking the lead in sorting things out.
A professional service delivered in a friendly way.
A very positive experience from start to finish, thanks to the professional, helpful and friendly Nicky, Tracy and Roger. I received good initial guidance, sound advice and a comprehensive report on options for my parents' care fees, without up-front payment or commitment to purchase. The process and timescales were well explained, and I was kept informed of progress through the quotation stage. My queries were resolved swiftly, and I purchased two deferred policies. My parents, my sisters and I are delighted that Eldercare have guided us to an outcome that gives us peace-of-mind for the future of my parents' care whilst protecting much of their estate from uncertainty. I am more than happy to recommend Eldercare without hesitation.
Straightforward, honest advice
The advice was straightforward. There was no pressure and all options were fully explained. We received 4 quotes so we would easily compare and contrast policies.
Great support
Great support in finding the right financial package for my Father’s care.
We were extremely satisfied with the Eldercare team
We were extremely satisfied with the help and advice given by the Eldercare team relating to an annuity for the care home fees for my father in law. Tracey and Nicky were the ultimate professionals, keeping us informed about time scales and expectations all the way along the journey. No pressure to accept their recommendations (which we did) and a quick response to any queries we had as we reached our decision. We would highly recommend this company for anyone navigating the care home fees process.
Expert advice and guidance…
We received expert advice and guidance from Eldercare. Their specialist knowledge of this complex sector was invaluable in getting the right solution. What’s more everything was managed with compassion, understanding and efficiency. I would not hesitate to recommend.
Considerate and supportive guidance.
The company really listened to our circumstances and then provided specific guidance based on our needs. They responded promptly to all our questions and were always available.
Help with getting parent into nursing home from hospital
I cannot recommend this Company enough. The help they gave me, especially Penny was second to none. Mom lives in UK and I live in Ireland. Mom is 96 years old had a stroke and fell at home. Mom didn't want to return home, she wanted to go into a nursing home. The hospital refused, even though it was self funding. Penny helped me deal with the hospital and get mom into a nursing home and put me in contact with an insurance company to see if they would insure mom's fees. I can't thank Penny enough for helping mom and me through this stressful time. They were with mom and me from March last year to October helping through the transitions.
Excellent experience and happy to recommend Eldercare Solutions
The support from Michael and the team over the last year as I have worked my way through the minefield of managing Mum and Dad’s affairs, from finding a care home to dealing with their finances has been invaluable. When the house sale didn't go according to plan I was given the time and space to get things back on track and never put under any pressure, but whenever I sought input from the team their response time was excellent. The report was comprehensive and gave me all the information I needed to come to a decision. I really cannot recommend them highly enough for anyone needing to secure funding for a relative's care, although this particular product may not suit everyone. It is such a relief for all the family to know that my parents' future is secure and they are receiving such excellent care that will continue for as long as it is needed.
I wouldn't hesitate to recommend Eldercare...
From the outset, Nicky and Tracy proved to be knowledgable, efficient, helpful and friendly. Communication was excellent - always on hand to answer questions and with no pressure. Purchased an appropriate care fees annuity for my Mum (there were a number of options available) as soon as her house was sold. A great solution which provides certainty with flexibility and - modst importantly - reassurance for my Mum. Thank you.
Purchase of Deferred Care Fees Annuity
I was recommended to Eldercare by a mate who had used them to obtain a similar policy for his elderly relative in care and I was not disappointed. Really great professional service by Nicky and Tracy, clearly explaining the product with a number of priced options for consideration. Policy secured meets care needs and at the same time protects value of the estate from potentially running dry at some future point.
Peace of mind
Spoke to Nicky and Tracy at Eldercare. They explained the whole process of purchasing an annuity for my mothers care very clearly. The report gave clear concise information with no pressure selling. Its so refreshing to deal with a company who know exactly what there talking about. I would recommend contacting Eldercare without hesitation.
Thank you for a really good service
A very efficient, helpful and friendly service from Tracey and Nicky. They are very informed and explain everything well. It is a relief to have been able to protect a big part of Mum‘s estate from being eaten up by Care Home Fees. I highly recommend this company and that others consider this option even if they don’t take it. There is no obligation.
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