Eldercare Solutions Ltd Anmeldelser 

201
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Se mere

Bedømt til 5 ud af 5 stjerner

This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Se mere

Bedømt til 5 ud af 5 stjerner

The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Se mere

Bedømt til 5 ud af 5 stjerner

Eldercare were recommended advisors for a Lifetime Care Plan Annuity and I'm so glad we chose them. Their patience, professionalism, and care during the whole process was excellent. The product inform... Se mere

Virksomhedsoplysninger

  1. Penge og forsikring

Skrevet af virksomheden

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

201 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(201)

35 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Everyone was very helpful and the…

Everyone was very helpful and the process was trouble free. There was no pressure. Eldercare essentially provide advice about annuities to cover care costs. They are up front about this. I did find that there are other ways for funding my mother's care that could have been effective, but in the end opted for this, as it gives less concern for possible financial issues in the future. I also found that other providers can be a little cheaper, but I think we had good value for money. So as long a you know what you want, they were very good and also gave me good contacts for organising the sale of my mum's home and organising attendance allowance.

23. november 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thanks so much for your comments Mike. I think, as with many industries, a specialist may charge a little more but of course, in this instance, the Insurance Company offering the lowest priced plan is only available through ourselves so, as you say, good value for money.

Bedømt til 5 ud af 5 stjerner

Excellent service and very friendly

Excellent service and very friendly. They took us through all the options and recommended the one that was best for us and not for them. Profit did not seem to be the driver here, they really just wanted to get us the best deal. Highly recommended.

20. november 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you so much for this review James. We know that the option you chose is often not put forward in a fair and balanced way by other advisory firms yet we think it can be a great solution.

Bedømt til 5 ud af 5 stjerner

Professional

Professional, approachable and very helpful advice given at all times. Fully detailed report provided setting out various options which was easy to follow and understand.

11. november 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thanks for taking the time to provide a review for us Gordon. Much appreciated.

Bedømt til 5 ud af 5 stjerner

Comprehensive knowledge

I'm very happy to recommend Eldercare. Their comprehensive knowledge of care fees annuities ensured that we received a clear explanation of all available options. We now have the peace of mind which comes from knowing mum's care home fees will be met throughout her lifetime.

9. november 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you so much Neil and I will pass these comments on to Michael, your adviser.

Bedømt til 5 ud af 5 stjerner

Funding our mother's care home fees

When my mother made her decision to go into a care home, my brothers and myself started considering the best ways of funding her care. Eldercare was recommended by a friend, who had used the service to fund her own mother's care home fees. From the start to the end of the process, we were offered thorough, sound and clear advice. There was no pressure at any time and everything was confirmed in writing so we could consider all the options. We now have the peace of mind that my mother care provision is in place for the rest of her life and would have no hesitation in recommending Eldercare to anyone who is seeking advice on funding care for their elderly relatives.

30. oktober 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you Mrs Archer. I will make sure your adviser, Michael, sees your kind review and we're really pleased you have achieved that all important peace of mind as far as your mother's funding is concerned.

Bedømt til 5 ud af 5 stjerner

Excellent

My experience with Eldercare has been second to none. The staff are professional, knowledgeable and pleasant to deal with. The annuity report we received was easy to read and helped us make the final decision on how to fund care fees. I have no hesitation in recommending Eldercare.

27. oktober 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you Steve - our objective is always to make sure families have all the facts to make an informed decision about what works best for them as a funding solution.

Bedømt til 5 ud af 5 stjerner

Eldercare - look no further to get advice on financing an elderly relative in a carehome

I first met a representative from eldercare during a session to talk about financing a close family member who we moved to a residential care home. He gave an honest appraisal of our personal financial situation and a recommendation that I hadn’t heard of, let alone considered. This recommendation having then searched the market was a really good option for us as a family and as a consequence has meant that we can all relax and know our care fees are taken care off. Dealing with everyone at eldercare was an absolute pleasure. No pressure at any point during the process, a relaxed approach to remaining in contact (particularly relevant in my case as there was a lot going on in the background) and a genuine interest in the welfare and financial stability of my grandmother. I couldn’t recommend eldercare highly enough in helping to unpick a minefield of a problem.

15. oktober 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you so much for this review - we have had several Care Homes book us to run virtual information sessions for families as a result of reading this, which can only help spread awareness of our service and the solutions we can offer.

Bedømt til 5 ud af 5 stjerner

Easing the transition into a care home

That time when an elderly parent has to transition from living in their own home into care must always be difficult. In our case it was thrust upon us after my mother had a fall. Things were made more difficult because we lived 280 miles away and the country was in lockdown. We used Eldercare’s property disposal service which made things much easier. Then we were able to get certainty of funding for care home fees with an annuity they organised.

22. september 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent, sensitive and caring service

At the age of 96 the time had come for my mother to move to a care home. I'd already thought about using the cash from the sale of her house to finance an annuity and a friend recommended Eldercare. They were briliant sorted everything and got me three competitive quotes from highly respected insurance companies. A highly prefessional service.

20. september 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you Mr Farmer - it was a shame that the fourth Company was unable to quote on this occasion but glad that we could still provide you with a satisfactory solution.

Bedømt til 5 ud af 5 stjerner

Excellent service

Understanding the whole subject of life care financing was new to us and Eldercare were superb at clearly explaining what this was all about and the numerous options open to us.
The team were thorough, patient and highly responsive thus making the task of arranging a policy on behalf of our father very straightforward.
The report provided by Tracy was comprehensive and allowed us to make a sound financial decision.
We would highly recommend them.

18. september 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you Mr Smith - this is really helpful, reassuring feedback for other families thinking about taking advice from us.

Bedømt til 5 ud af 5 stjerner

Eldercare helped,

The team at Eldercare were professional and very responsive to all my questions when seeking the right option for my Mother's care home fees. I believe they have helped to find a long-term solution/product which secures her finances.

18. september 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thanks for taking the time to review the service Susan and I am glad that the initial indicative quote that was on the table didn't prevent a solution being found.

Bedømt til 5 ud af 5 stjerner

Excellent, professional and trustworthy

Eldercare where introduced to me as I was working through the options for my Mother's care home fees and I have to say that they have been superb. They encouraged me and found the right solution. Tracy has been very patient with all my questions and has been responsive and super professional at all times with advice, guidance and reassurance. I'm not hesitating to recommend Eldercare to anyone who needs financing help in later life.

11. august 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Hello Graham. Your review is gratefully received and I will make sure Tracy reads it!

Bedømt til 5 ud af 5 stjerner

found eldercare solutions to be…

found eldercare solutions to be friendly helpful and professional.
totally satisfied with the great work done on behalf of my father to secure his care home fee's for the future.

4. august 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you for your comments Mike and we are really pleased to have been able to help.

Bedømt til 5 ud af 5 stjerner

I found Eldercare to be excellent

I found Eldercare to be excellent, from my initial enquiry through to taking out a long term care annuity for my Mum. All members of the team always knew the current situation and were extremely helpful, friendly and professional. At no time was I pressured into making my decision one way or the other. Indeed, they ensured that I fully understood all the options before making my choice. I have no hesitation in recommending Eldercare to anyone considering a long term care annuity.

26. juli 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thanks Sue - we really appreciate your kind comments and support.

Bedømt til 5 ud af 5 stjerner

Completely professional

Eldercare provided a quick, efficient and friendly service from start to finish. All our questions were answered promptly and clearly and we never felt pressurised into agreeing to buy the care annuity. Thank you Annette and Tracy.

23. juli 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Mark, thank you so much for the review and for using our services.

Bedømt til 5 ud af 5 stjerner

Extremely professional service from…

Extremely professional service from Mike Hastings at Eldercare. Detailed, knowledgeable and efficient approach for our Mum looking at at annuity for a nursing home. Thank you for all your assistance. We wish you well.

20. juli 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you for your review, Mr Evans. I have passed on to Mike who will appreciate your comments.

Bedømt til 5 ud af 5 stjerner

Highly recommended

I would have no hesitation in recommending Eldercare Solutions to help advise on the funding of long term care for an elderly relative. All of the contacts (both by telephone and email) have been professional throughout. It is a bespoke service and I felt confident with the advice given and was navigated through the process in a kindly manner.

17. juli 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Hello Robert - thank you so much for the review and I am glad we were able to provide a solution for your family.

Bedømt til 5 ud af 5 stjerner

Excellent Service

Everyone I spoke to at the company was very professional and made sure that they understood our requirements before starting the process of getting quotes. The information provided was presented very well and easy to understood.

Highly recommended.

17. juli 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

We're grateful for your review Ian, thank you.

Bedømt til 5 ud af 5 stjerner

Happy to Recommend

I experienced quick, clear replies to questions. Once we had decided to proceed, the plan was put into force immediately. Polite and informative communications as all times. I would happily recommend.

11. juli 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you Mark - we're glad to have been able to help.

Bedømt til 5 ud af 5 stjerner

Kind and reassuring service …

It can be a distressing and emotional time at making the decision to place a loved one into a care home and once they are settled you then have the worry of financing their care. I was really grateful for all the help and advice I received from Eldercare in sorting my Mum’s finances and purchasing a Long Term Care Annuity which will mean that all her care fees will be paid in the future. We also had the added situation of a Covid-19 pandemic with all the restrictions that brought but even with this problem Eldercare’s professionalism shone through. I would without any hesitation recommend the team at Eldercare who reassured and guided me through this period with emails and phone calls.

7. juli 2020
Uopfordret anmeldelse
Eldercare Solutions Ltd-logo

Besvarelse fra Eldercare Solutions Ltd

Thank you for taking the time to leave this review Mr Chiles. It's very helpful for other families to be reassured that we are a safe paid of hands when it comes to this niche area of advice. Nicky

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere