Can’t remember the last time I had such great customer service. Had a couple of issues/questions and Sarah responded quickly and provided helpful info regarding the blanket operations. I love the sau... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had always wanted a PEMF mat and decided on going with Elaris to try one out as the price was the best and the reviews had high ratings. I love my mat and can't stop using it because it feels so goo... Se mere
I had a bit of trouble with delivery and Sarah at Elaris was on it immediately to oversee that I received my mat. Then I had trouble getting it to work right and again she send me a video and personal... Se mere
Initially, we were disappointed with our purchase. Zero decent instructions and the insert blankets are not made of a natural fibres. We did not know what we were doing with the blanket so felt we had... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We believe that daily wellness shouldn’t require a spa membership, a complex routine, or sacrificing your schedule. Elaris Body was born from a simple idea: to make powerful, restorative self-care accessible from the comfort of your own home.
Kontaktoplysninger
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Table top red light and Sauna Blanket
I ordered a table top red light and a sauna blanket and the service I received was absolutely amazing. While I should receive the blanket soon, the lamp is performing perfectly well and I am very satisfied with it. I highly recommend +++
Customer Service is 5 star
I searched around for a good Red Light Therapy panel and Elaris came up as being one of the top 5. I got a great deal with Black Friday sale and my panel arrived in great condition. Its a heavy duty panel and sits well on a table or floor. I did have to contact customer service and I must say that Sarah is by far the best CSR that I have ever dealt with. She responds quickly and has kept me informed with my inquiries. I have only used it a few times so not much to report as of yet but I'm excited to implement a daily routine and see results.
The customer service of Elaris was…
The customer service of Elaris was impressive. I had an issue with a sauna blanket. I was immediately put through to someone that could help me. My issue was cleared up quickly. I received a sauna blanket that didn’t heat to my satisfaction. Sarah was my representative for Elaris. She asked a few questions, made sure that I understood how to operate the sauna blanket. When it was determined that my blanket was defective, Sarah sent me a new sauna blanket. It arrived quickly and, of course, worked perfectly. Sarah was a huge part of my very positive experience with Elaris. She was more than a 10 out of 10. She absolutely went the extra mile!
Ordered x3 only received x2 no response…
Ordered x3 only received x2 no response or answer to emails

Besvarelse fra Elaris Body
Excellent product and the customer …
Excellent product and the customer service was prompt and fantastic helping answer my questions .
I would highly recommend this company
Amazing customer service
I haven’t got my sauna blanket yet, but I can say is the customer service is by far one of the best. Fast response and issue was dealt with in a compassionate manor.
Thanks Elaris!
I couldn’t ask for a better customer…
I couldn’t ask for a better customer service experience. I am so happy with this company
Great customer service
Great customer service! Loving my product!
Elaris PEMF mat…
I am super pleased with my PEMF mat received today. Excellent quality mat with clear instructions. Also Elaris provided fully engaged customer service keeping me informed on delivery and responding swiftly and clearly on any queries I raised. Great experience all round , Thank you 😀
LOVE this high-quality sauna blanket
I love this high-quality sauna blanket, it heats up fast and clean up is very simple. Plus, the staff is so friendly and helpful which makes it even better!
The customer service from Elaris is…
The customer service from Elaris is excellent. I will definitely order from them again.
Awesome customer service!!
I was so grateful for their help in making a change to my order. Sarah went above and beyond in helping me and was in regular communication with me as my issue was solved. Excellent service!!
Skin is glowing!!
I got this mainly to help with detoxing and bloating but OMG… the glow is real. My skin feels smoother and I’m sweating in the best way possible. I now use it before my skincare routine and it’s like my products absorb better. It's now part of my daily routine! Love love love it
GREAT PRODUCT AND COMPANY
To be honest everything about the experience of buying from Elaris and the product itself is superb. The customer service is impeccable and I am truly loving the product and the benefits it has had on my wellbeing.
It’s rare for a brand to feel like it actually cares once the sale is done but Elaris has been different. Excellent customer experience, friendly support, fast replies and a sense that Elaris actually
It’s rare for a brand to feel like it actually cares once the sale is done but Elaris has been different. Excellent customer experience, friendly support, fast replies and a sense that Elaris actually values its customers beyond just the transaction. Sometimes, it’s not just about what you buy, it’s who you’re buying from. Highly recommend!
Best thing I’ve bought for myself in years
Let me just say...I never write reviews. But this deserves one!!
After one session, I felt calmer. After a week, my sleep was deeper. After two weeks, I could feel the difference in my digestion, skin, and stress levels. I’d honestly forgotten what it felt like to just relax properly.
I have two young kids, a full-time job, and zero time for myself. This gave me a pocket of peace I didn’t know I needed. And I love that it takes no space and packs away easily.
Elaris, thank you. You’ve changed my evenings and my mindset.
Didn’t think I’d sweat that much!
Didn’t think I'd sweat that much!
I’ve used high end infrared saunas before and was sceptical about a blanket doing the same job, but this blew me away. Heats up fast, retains the heat, and gets me into a deep sweat within 20 minutes. I use it after workouts to ease DOMS and before bed to unwind. My skin looks noticeably better and I’m waking up clearer headed. You just feel lighter after using it. I genuinely wouldn’t go back to paying £30 a session at the local spa for a sauna and ice bath. This does the job from home, much better!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







