Elaris Body Anmeldelser 59

TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Can’t remember the last time I had such great customer service. Had a couple of issues/questions and Sarah responded quickly and provided helpful info regarding the blanket operations. I love the sau... Se mere

Bedømt til 5 ud af 5 stjerner

I had always wanted a PEMF mat and decided on going with Elaris to try one out as the price was the best and the reviews had high ratings. I love my mat and can't stop using it because it feels so goo... Se mere

Bedømt til 5 ud af 5 stjerner

I had a bit of trouble with delivery and Sarah at Elaris was on it immediately to oversee that I received my mat. Then I had trouble getting it to work right and again she send me a video and personal... Se mere

Bedømt til 4 ud af 5 stjerner

Initially, we were disappointed with our purchase. Zero decent instructions and the insert blankets are not made of a natural fibres. We did not know what we were doing with the blanket so felt we had... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

We believe that daily wellness shouldn’t require a spa membership, a complex routine, or sacrificing your schedule. Elaris Body was born from a simple idea: to make powerful, restorative self-care accessible from the comfort of your own home.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

59 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Happy Customer...Love My sauna blanket.

Sarah has been super responsive when I have had questions. Easy delivery and set up. I had to read online how to get the maximum benefit of my sauna blanket - warm it up for 20 minutes before use, place a heat absorbing mat underneath ( yoga mat) It takes about 40 minutes to get a real sweat happening but it is very effective. I love crawling in to my blanket wrapped in my sweat sheet. I often drift off and love how cozy it feels. The only wish I have would be for better zippers. When I am in the blanket and have to sit up and reach down to pull up the zippers they tend to not lay flat and get stuck several times while I pull them up to shoulder level and then open around the shoulders if I adjust my position at all. ..Still works great just a suggestion to make it smoother. Thanks for fulfilling my wish for a home sauna experience.

16. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No Customer Service

I bought the Sauna blanket in Early December. It took a couple of weeks to come. I was told by my doctor that I should not use the blanket because I have Sjogren's Syndrome and it would cause severe dehydration. The box is not opened, and product not used. I've tried to contact the company by phone and through their website at least 10 times. The phone number listed doesn't work, and no email reply. I had to call my credit card company to try and get my money back, and to try and get them to send a return slip. Don't buy anything from this company. They have zero customer service. It was a very bad experience.

8. februar 2026
Uopfordret anmeldelse
Elaris Body-logo

Besvarelse fra Elaris Body

Hi Patricia,

Thank you for your review — we’re sorry to hear about your experience and appreciate you bringing this to our attention.

After reviewing our support records, we can see that you first contacted us on December 28, 2025 requesting a return. Our team replied the same day asking you to confirm that the product was unopened and to provide a photo of the sealed packaging, as required under our return policy. Unfortunately, we did not receive a follow-up response at that time.

You reached out again on January 8, and we responded again the same day to ensure you had the information needed to proceed with the return, but we did not hear back following that message.

On February 11, 2026, you opened a dispute with American Express while the product remains in your possession. As this process is now active, we are required to submit evidence directly to the card issuer for their review.

To clarify, your return was never refused — we simply required confirmation that the item was unused so we could issue return instructions and process your refund once received and inspected, in line with our policy.

We remain happy to resolve this properly and encourage you to contact our support team so we can assist further.

Kind regards,
Sarah
Elaris Body Customer Support

Bedømt til 5 ud af 5 stjerner

I am loving my red light tower

I am loving my red light tower! I use it every other day on my full body to help with my mitochondrial function. Already I feel more energy and I know that with continued use I will just feel better and better!!!

1. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Elaris Body Mat - Life-changing Purchase

I have been using the Elaris body mat for a month now and it has literally changed my life. I have battled chronic sleep issues for the majority of my life and for the first time in decades, I am sleeping! I use it on the sleep setting for 30-40 minutes every night before bed. I have had only one night in the entire month that I didn’t have a full, good night’s sleep. This mat has been a game changer for me and I cannot recommend it highly enough. Thank you, Elaris!

31. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love the Elaris sauna blanket

I love the Elaris sauna blanket. It gets very hot and provides a good sweat. It's so easy to use and takes up very little space. Customer service has been stellar regarding questions I had. Sarah was extremely helpful. I highly recommend the blanket and company.

30. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Elaris Sauna Blanket

Ease to use, sauna blanket heats up quick. I would recommend the blanket insert but have tried the blanket without the insert too following the instructions guidelines.
Customer service was great!
I would definitely recommend the Elaris Sauna Blanket.

19. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love companies that are small

I love companies that are small, innovative and carry only a few items they have really explored and do well.

I first bought the PEMF mat and when my wife wouldn’t share, bought a second one. We both spend the evenings on them, seated and appreciate the benefits of increased subtle vibrations that help us relax or rejuvenate according to the setting we have chosen and how we are feeling.

The service, answering questions, went well and so I took advantage of their sale and bought the sauna and three inserts. I have been using that daily for about five days and the sense of clarity and rejuvenation after a day at work is tangible.

It’s comfortable to lay inside of, though if you are well over six feet it may be too small. I can fit my arms through the slots at six feet and it’s a little snug.

The instrument panel is easy to use and as long as the zippers hold out, I am looking forward to many many more uses. I highly recommend the inserts to keep the inner bag clean from all the sweat and detox.

Support small companies who put their heart into their products.

8. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

All round happy customer

Was a bit worried initially as the parcel disappeared with Royal mail, but after excellent customer service and prompt response, I had a replacement sent, and the mat itself is great and enjoying the sessions. Still early days to gauge all 8 programs but so far so good :)

19. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Fantastic customer service. I forget to use a new customer discount code and asked if it could be subtracted from my order after the fact. Customer service reached out immediately and stated they could refund me once I received my order. I just need to reach back out to them. I was pleased with the quick response and commitment to honor the discount.

28. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Your company is deceitful.

Your company is deceitful.
SHIPPING RULES ARE ON THE CLICK 2 to 3 weeks is when you get a package when its says 3 to 5 days on the order. Then you get the full explanation of HOW it really works.
I received a box very damaged and you are not taking it back.

I have no confidence in this company and I will copy and paste these emails here so everyone can see how you are with customers.

They also don't answer the phone. I have been calling the number 917 508 5018 and no answer.

They are refusing to take back an item delivered in a busted box unless I do a dance, they want me to open the damaged box, video what is wrong with it when it's electronic equipment.

They are now ignoring me 100% - no communication at all.

They are difficult to return anything,
BUYER BEWARE!

27. december 2025
Uopfordret anmeldelse
Elaris Body-logo

Besvarelse fra Elaris Body

Hi Joe,

Thank you for your review — we’re sorry to hear this experience was frustrating and appreciate the opportunity to clarify what happened.

Your order was placed on December 18 and shipped on December 19, which was within our normal processing timeframe. Tracking details were provided by email, and delivery timing after dispatch is handled by the courier.

For clarity, our estimated shipping timeframes are displayed on our product pages, in our shipping policy, and again at checkout so customers can review delivery expectations before placing an order. We always aim to be fully transparent about fulfilment and delivery timelines.

On December 30, you contacted us to report that the outer box appeared damaged. Our team replied the same day and confirmed that you could proceed with a return. We requested photos of the packaging so we could document the damage with the courier, which is a standard step in these situations.

We also asked whether you would be willing to check the item inside the box. This was optional and did not affect your eligibility to return the product. When you preferred not to open the package, we fully respected that decision.

A prepaid return label was issued at our expense, the item was successfully returned, and a full refund was processed. A dispute was also opened on your side during this process.

Throughout the case, our records show that our support team responded consistently to your messages. We always aim to resolve issues as quickly and fairly as possible.

We’re sorry this situation felt frustrating and appreciate your feedback.

Kind regards,
Sarah
Elaris Body Customer Support Team

Bedømt til 5 ud af 5 stjerner

I purchased an infrared Elaris infrared…Return

I purchased an infrared Elaris infrared blanket and was excited to start using it. Unfortunately, upon completion of a medical exam and medical condition that arose didn't allow for the use of the blanket. Given this, I returned engaged customer service and they did a great job of walking me through the return process. Can't say enough positive things about this experience.

29. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This mat has been a game changer for my…

This mat has been a game changer for my degenerative back pain - my 88 yr old mother - with the same- was hooked after one treatment!
So now I’m buying one for her too!
Sarah on customer service has been wonderful in her rapid and supportive advice on how to understand the controller

29. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I rec the goods on time and well within…

I rec the goods on time and well within time to wrap and put under the Christmas tree !
The packaging was very secure and the delivery guy was friendly and respectful .
I can’t give a review of the actual sauna blanket as it’s a gift for my daughter . I will review again once she’s used it a few times . But overall my experience with everything from buying to receiving has been great ! Excellent customer support when I checked on delivery . Carole O’Connor

18. december 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere