I went to Wimbledon clinic for patch test for Electrolysis Hair Removal on 28th of January. Adel said, have to wait 1,5 - 2 month. I called the clinic after 3 month, the lady said have to wait... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have had two sessions of advanced electrolysis with Adele in Wimbledon. Absolutely brilliant - great value and worth every penny! My horrible warts and skin tags have gone. So quick and easy. I'm very... Se mere
Virksomheden har svaret
I can thoroughly recommend Eden Skin Clinic in Wimbledon and especially one of their very excellent Beauty Therapists: Marinda, she's absolutely fantastic! I've just on 13/12/2024, completed (after... Se mere
Gave me wrong treatment and my skin broke out. Wouldn’t go again, worst experience ever
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Eden Skin Clinic is a premier skin care clinic offering a wide range of advanced non-surgical treatments designed to enhance your natural beauty and boost your confidence. With locations in Kensington and Wimbledon, we specialise in bespoke skincare solutions using cutting-edge technology to address concerns like acne, pigmentation, anti-aging, and more. Our highly trained team of skin specialists provides personalised treatments such as Hydrafacial®, AlumnierMD skin peels, microneedling, radiofrequency facials, and advanced electrolysis, all in a safe and professional environment. At Eden Skin Clinic, we are dedicated to delivering exceptional results with a client-first approach, ensuring you feel rejuvenated and cared for from consultation to aftercare. Book a consultation with our experts today in our Kensington or Wimbledon clinic by visiting our website.
Kontaktoplysninger
11a Queens Road, Wimbledon, SW19 8NG, London, Greater London, Storbritannien
- 020 8947 7037
3,2
Middel
4 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I went to Wimbledon clinic for patch…
I went to Wimbledon clinic for patch test for Electrolysis Hair Removal on 28th of January.
Adel said, have to wait 1,5 - 2 month. I called the clinic after 3 month, the lady said have to wait 4-6 month.
I am quiet disappointed, paid Ł 25 for 5 minutes test, and think that is a very high price ( Ł 300/hour)
Today is 10th of June and nobody called me.... this is 5 months on.....
I would not advise go there, this is not a nice services at all.
Elizabeth
28. januar 2025
Uopfordret anmeldelse
Besvarelse fra Eden Skin Clinic - Wimbledon
Dear Elizabeth,
Thank you for taking the time to share your thoughts. We're sorry to hear that your experience didn’t meet your expectations, and we appreciate the opportunity to respond.
To clarify, the service you originally intended to book has a long waitlist due to its specialist nature and the high demand for our highly skilled practitioners. We’ve been transparent about this on our website, and to avoid confusion, we’ve disabled online booking for that particular treatment. You did, however, book an alternative service that was available to gain an appointment, and as a gesture of goodwill, our therapist accommodated you with a consultation and patch test during that appointment, to avoid a wasted journey for you.
Regarding your comments on pricing: our fees are clearly stated on our website, We pride ourselves on offering a high level of expertise, with a team that brings decades of combined experience and thousands of satisfied clients — many of whom are happy to wait for an appointment.
To clarify any confusion, we do not charge £300 per hour. Our rates are £65 for 15 minutes and £110 for 30 minutes, reflecting the quality and precision of the specialist care we provide.
That said we are assuming — based on your feedback — that you no longer wish to remain on our waitlist. If this is not the case and you would still like to be considered for future availability, please don’t hesitate to contact our team.
Warm regards,
The Eden team
Gave me wrong treatment and my skin…
Gave me wrong treatment and my skin broke out. Wouldn’t go again, worst experience ever
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra Eden Skin Clinic - Wimbledon
Thank you for sharing your feedback with us. At Eden Skin Clinic, we value all forms of feedback as it helps us continuously improve our customer service and treatment outcomes.
However, after reviewing our records, we are unable to find any details matching yours on our system or a visit by you on the date you said the treatment took place. As there are several businesses named Eden, it’s possible that your feedback may have been intended for one of these other businesses.
We would love to investigate this further to ensure any issues are addressed appropriately. Kindly send your contact details to hello@edenskinclinic.co.uk, and we will investigate this matter promptly.
Thank you once again for reaching out to us. We look forward to resolving this for you.
Great value, quick, easy, professional
Have had two sessions of advanced electrolysis with Adele in Wimbledon. Absolutely brilliant - great value and worth every penny! My horrible warts and skin tags have gone. So quick and easy. I'm very happy, thank you Adele! Highly recommend.
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra Eden Skin Clinic - Wimbledon
Thank you for taking the time to leave such a great review for our clinic and therapist. This really does help grow our business and assists future clients.
Great Staff and wonderful clinic.
I can thoroughly recommend Eden Skin Clinic in Wimbledon and especially one of their very excellent Beauty Therapists: Marinda, she's absolutely fantastic!
I've just on 13/12/2024, completed (after an Initial [and thorough] Consultation, 6 months ago with Marinda) a 'Treatment Plan;' to eradicate and clear my face (mainly the nasal area) of very unsightly red thread veins - the treatment I received was TOTALLY successful. The result achieved was a dramatic improvement to my appearance. I am very, very grateful to Marinda. She is top-class, thorough, measured and confident, in particular I liked her PRECISE skills whilst being treated, you are in 'safe hands' both literally and metaphorically all very re-assuring. I also liked the Pre-Post Treatment advice she gave me - here's a tip: follow the knowledgeable advice being given!
My thanks again to Marinda and Eden Skin Clinic for the wonderful treatment I've recently received.
13. december 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.