The pick-up point is easy to find, there would be clear signage to the stand (For Cambridge it's around the downing place church). The whole collection process was really smooth, only took us a minute... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Me and my friend Graduated as Nurses. The lady who fitted my gown was quite rude. My hat didn't fit and kept falling off despite me measuring it prior to the event. I had to swap and change hatsv3 t... Se mere
Virksomheden har svaret
The staff were very welcoming despite me feeling very alone at the event, as I had no friends or family there. I was treated very kindly and from collecting the outfit to helping getting dressed, it w... Se mere
Virksomheden har svaret
God forbid you need help from these guys. There was an issue with my account and after 3 weeks I’m still waiting for a reply. Joke of a company and no number for customer support. I’d go anywhere but... Se mere
Virksomheden har svaret
4,1
God
2 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very professional
Very professional, friendly and helpful. One member of the team even noticed something wrong with my hat while I was at the ceremony and fixed it for me on the spot. I was very impressed by how seriously they took their jobs.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Christopher,
Thank you for taking the time to share your feedback, i am glad to hear our team on the day were helpful!
Kind regards,
Mia
Great stuff
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Timothy,
This is much appreciated, thank you!
Kind regards,
Mia
Besvarelse fra Ede & Ravenscroft
Dear Ninam,
Thank you, we are grateful for your feedback!
Kind regards,
Mia
It was a fantastic day..
It was a fantastic day... My day was made by warm wishes and welcoming of staff in a friendly and loving way. They helped me to get ready for my graduation and flet comfortable and confident on the way I look. I never expected the day to be soooo smooth and easy. I loved the gown I am in love with the look. Thank you so much E&R for your support and help during my big day.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Neelima,
Thank you for your feedback, i am so glad the day went smoothly for you!
Kind regards,
Mia
All the staff we very professional
All the staff we very professional, friendly and well organised.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Kevin,
Thank you for your kind words!
Kind regards,
Mia
Everything was made easy (hiring for…
Everything was made easy (hiring for graduation ceremony): it was all done perfectly, and the E&R staff were so friendly, adding their own welcoming touch to the day. Thank you.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dera Charlotte,
Thank you so much for your feedback, im very happy to hear our process was a smooth one for you!
Kind regards,
Mia
I had such a positive experience with Pauline and Sharon
I had such a positive experience with the team who helped me get ready for my graduation. Pauline and Sharon were both absolutely fantastic! They were so warm, cheerful, and incredibly friendly from the moment I arrived. Sharon carefully picked my gown and cap and Pauline took the time to dress me and adjust the fit a few times before the ceremony took place to make sure everything was perfect and sitting right, which really put my mind at ease. Both Pauline and Sharon also involved my children who came along to celebrate this day with me which meant allot for them, and made them feel included in this special day. What could have been a nerve-wracking experience was made so easy and enjoyable thanks to their professionalism and kindness. They effortlessly created a relaxed atmosphere and made me feel completely comfortable throughout. I’m really grateful for their help and couldn’t have asked for better support on such an important day that me and my children will remember forever! Thank you Pauline and Sharon X
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Graduate,
We're so pleased to hear this and thank you for your positive feedback regarding our members of staff, this will be passed on. I'm glad they made your day so special.
Kind regards,
Mia
Accessibility
As a wheelchair user, this service was amazing. Thom emailed me with brilliant reasonable adjustments without me reaching out first and has definitely eased the stress of a very special graduation! Thanks to Thom for making my day a bit easier.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Lucy,
Thank you for your lovely feedback, i am so glad to hear Thom made your day i will certainly pass on this feedback, we will always aim to make any accessibility adjustments that we can.
Kind regards,
Mia
Immensely disappointed
Immensely disappointed. Eden and Ravenscroft manner in which it treats customers not inkeeping with the service from the Open University. I really hope the OU reconsider their association with such a poor company.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Mr Sebastian Soar,
Thank you for your feedback, This is certainly not the level of service we aim to deliver, especially on such an important occasion.
We would like to look into the concerns you’ve raised. So that we can investigate this fully and assist you directly, please contact us at CustomerServicesManager@edeandravenscroft.com
with your order details.
We hope to resolve this for you as quickly as possible.
Kind regards,
Mia
Alan was absolutely amazing
Alan was absolutely amazing, and so lovely.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Robert,
Thank you for your feedback, i am so glad Alan was able to make your day special.
Kind regards,
Mia
Thank you very much to the graduation…
Thank you very much to the graduation ceremony services team for organizing everything so smoothly and making my graduation day a memorable and joyful experience.” Best wishes for upcoming events
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Gouhar,
Thank you for your positive feedback, it is great to hear you had a smooth process with us.
Kind regards,
Mia
Wow amazing worn my gown with pride.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Rossa,
Thank you for your feedback, im glad you felt amazing in our gowns on your special day!
Kind regards,
Mia
Lovely helpful staff made gwtting ready…
Lovely helpful staff made gwtting ready a joy! Alan guy extra kind to me
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Jessica,
Thank you for your lovely feedback, i will be sure to pass this on!
Kind regards,
Mia
Excellent customer service
Quick replies and problem solved immediately.
This is by far the best customer service experience I've had.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Michael,
Thank you for your feedback, i am so glad we were able to help quickly!
Kind regards,
Mia
Make my day memorable.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Muhammedsadik,
Thank you for your lovely feedback!
Kind regards,
Mia
A rather friendly and no fuss team
A rather friendly and no fuss team. Gets the tasks done with adequate efficiency on the important day.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Nicholas,
Thank you for your feedback. I'm glad we were able to make your special day as smooth as possible.
Kind regards,
Mia
Service was very good
Service was very good. Just entered the room and was immediately attended and they made me feel comfortable .helped setting up gown and hat . Overall very friendly and helpful staff .👍
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Mumtaz,
Thank you for your feedback, i am glad to hear our team on the day were supportive and helpful!
Kind regards,
Mia
It was very very amazing and a smithing…
It was very very amazing and a smooth gown hiring process✌🏼✌🏼✌🏼
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Zahra,
Thank you for your feedback, it is great to hear how well you found our hiring process.
Kind regards,
Mia
Everything went really smoothly and the…
Everything went really smoothly and the staff were super nice
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Shina,
Thank you for your feedback, i am glad the day went smoothly for you.
Kind regards,
Mia
Really kind
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Ede & Ravenscroft
Dear Eleonora,
Thank you for this feedback !
Kind regards,
Mia
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.