we have just bought a car from here and the customer service from everyone who works here is amazing , test drive route is brilliant too we test drove 2 cars in which we ended up buying one ! process... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tom has been absolutely amazing from start to finish, this is our 3rd purchase with Eclipse cars and honestly cannot think of 1 fault. Service has been professional, full of knowledge and helpful.... Se mere
I paid full price for a car without finance and was told i would get fuel put in the car when I came back to collect as it was on empty. A week later i collected the car still empty and i had to buy... Se mere
Danny and everyone at Eclipse car sales are amazing helpful with every part of buying a vehicle. I am fussy and like old fashioned values and these guys have it without the pushy sales tactics would... Se mere
4,5
Fremragende
238 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly and courteous
Very friendly and courteous. Gave us plenty of time to look over the car with no pressure
30. september 2022
Uopfordret anmeldelse
Bought an Audi Q3 from Eclipse cars
Bought an Audi Q3 from Eclipse cars, Paul was helpful on the day but the aftercare from him is appalling, he promised to contact me with issues I had that was 2weeks ago , there secretary is very helpful , I’ve requested a 2nd key with no response , they paid for 2 tyres but when fitted the back 2 were needed to be replaced at my expense , not my best buying experience,
4. september 2022
Uopfordret anmeldelse
Great service
Great service, no questions unanswered.
Coffee and a good chat about the purchase.
Friendly polite staff that go the extra mile.
10 out of 10 from me.
30. august 2022
Uopfordret anmeldelse
Great service
14. august 2022
Uopfordret anmeldelse
Paul was very helpful in buying my old…
Paul was very helpful in buying my old car. He gave me a decent price and I’m really happy with my new Toyota. Thanks all! Nice to get a car from nice people who aren’t out to screw you over!
1. juli 2022
Uopfordret anmeldelse
Arranged to collect car at 4pm
Arranged to collect car at 4pm, waited till 4:20 due to previous buyer arriving late and was told it would be another 10 mins. Handover eventually at 4:45. Vehicle now needs new sensor but apart from that seamless and wonderful vehicle so far.
10. maj 2022
Uopfordret anmeldelse
Roy and his team were helpful and…
Roy and his team were helpful and friendly without being pushy allowing for us to take the time we needed to look around the car we were interested in and subsequently bought. Roy made the process of buy our new car very easy. Highly recommend.
5. maj 2022
Uopfordret anmeldelse
Best customer care I have come across…
Best customer care I have come across in a long while!
Paul & his team were very helpful and professional during the whole process from start to finish and the quality, standard of the car is amazing!
Will definitely recommend and come back for my next car upgrade.
11. april 2022
Uopfordret anmeldelse
Brilliant service
Paul made it so easy with great communication especially after travelling a long way. Car was exactly how described and part exchange was easy. Would highly recommend these guys. Great site easy to find.
4. marts 2022
Uopfordret anmeldelse
Excellent service
Found staff very helpful and made it easy to complete purchase.
My only reservation was that I have still not receivednthem correct MOT Certifiacate for the veheicle. All I was supplied with was a DVLA printout. Hopefully I will receive it soon
17. december 2021
Uopfordret anmeldelse
Very Professional
Very Professional
Very Professional sale from Wayne of my C4 Picasso, accurately described, great price and from my first phone call to handover day communication, knowledge, and attention to detail were second to none, I travelled from Fife Scotland and was not disappointed, would highly recommend Eclipse to family and friends, First Class and my new car was Immaculately presented.
30. november 2021
Uopfordret anmeldelse
Fantastic service
Great friendly service, delt with everything, will def recommend
26. oktober 2021
Uopfordret anmeldelse
Volvo XC60 from Eclipse Car Sales
Just bought a used Volvo from Eclipse Car Sales, and have to say it was easily the most pleasant car buying experience I have had. Roy and his team were very knowledgable and helpful throughout the process. All of my questions and requests were dealt with quickly and professionally. I would happily recommend them to family and friends. Thanks guys
12. oktober 2021
Uopfordret anmeldelse
Lovely genuine couple that dealt with…
Lovely genuine couple that dealt with my purchase, made to feel comfortable and unrushed in my decision to buy my vehicle, helped with finance and drove away within 2 hours of seeing vehicle at the showroom. Thanks Roy and Paula.
16. september 2021
Uopfordret anmeldelse
I bought a second hand car from Eclipse…
I bought a second hand car from Eclipse Car Sales. I had a serious fault on the vehicle after a few weeks of running it. The problem was quite complicated and took a year on and off to find the solution. The car had to go back and forth many times but they always supplied a loan car. What I want to say in this review is that they did not give up on me leaving me in a mess. They persisted at cost to them until they diagnosed and fixed the issue. This shows true professionalism and trust. They even collected the car from me on several occasions which they did not have to do. Would I use them again?. You bet..
11. august 2021
Uopfordret anmeldelse
Very friendly and professional
Very friendly and professional, no pressure was put on me at all. I was able to road test a couple of vehicles of my choice.
16. juni 2021
Uopfordret anmeldelse
Avoid avoid avoid
Avoid avoid avoid. I’ve had over £2,000 in repairs already. Go elsewhere
14. juni 2021
Uopfordret anmeldelse
Besvarelse fra Eclipsecarsales
Bought a 10 year old part exchange car from us in December 20 and complained and threatened negative reviews from day 1 unless we paid for a new MOT to be performed at his own garage. Also did not take an extended warranty which is always a good idea with any car let alone an older one. Things can happen. We contributed to the MOT and two new rear tyres and the car was given a new MOT at his preferred garage. We had a thank you for helping and didn't hear anymore about the matter.
7mths on the customer wants more tyres as they have worn out the rear ones again and promised more negative reviews if we don't help.
Sadly on this occasion we have had to decline as there is a limit we are prepared to do after this length of time, the fact that a new MOT has been performed at the customers preferred garage and no extended warranty was taken.
Great experience in buying a car from…
Great experience in buying a car from start to finish with very good after care. Nothing is too much trouble and very good at responding to phone calls. Highly recommend buying a car from them.
20. maj 2021
Uopfordret anmeldelse
Very professional did not hassle me…
Very professional did not hassle me during the viewing answered all my questions and nothing was a problem
4. maj 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.