ECL | Person-centred Care Anmeldelser 371

TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have found the experience of ECL to be exceptional. My Autism Employment Consultant. Radhya Khan. Has been wonderful in helping me find a job. Radhya and Abbey Meech. A job broker. Helped me find ou... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Millicent’s day centre .Extremely informative all staff absolutely lovely caring and tentative all activities thoroughly enjoyable and throughout for all the visitors needs . My dad had a taster sessi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The staff have been great help in finding work and with improving my CV and helping me get better at interviews. They're a great help and have even helped by making me not feel too hung up on jobs re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have visited ECL Loughton a few times now and it has always been a happy, pleasant and welcoming experience. The staff are dedicated and very motivated to genuinely interact and engage with those at... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Socialforsorgsorganisation
  2. Dagcenter

Skrevet af virksomheden

ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.

ECL | Person-centred Care

Skrevet af virksomheden

ECL values itself as being a quality, responsive and progressive organisation.
Our mission is to provide existing and new customers with choice and control when accessing services that support their independence and for ECL to be recognised as the company that best meets their needs.

Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

371 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent support in finding employment

As a person with Autism, I've often found looking for employment a difficult task.

But thanks to Hannah and the Autism employment team at ECL, I've been about to excel in area that I otherwise would have thought impossible, from interview prep and job searching to learning cover letters and buzzwords.

I highly recommend their services and I am confident that if I didn't have them in my corner, I wouldn't have my current job at all.

Cheers, Hannah

20. maj 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Congratulations Cyrus on achieving your dream role. You have worked so hard to prepare for this position and deserve this employment outcome.

I am certain you will continue to excel in all your endeavours, and look forward to hearing of all your progress, well done!

With Best Wishes

Hannah

Bedømt til 5 ud af 5 stjerner

Amazing Team

Richard and his team were our saving grace for my 19 yr old son who had been let down by the school system for not achieving level 4s in GCSE’s which stopped him getting any apprenticeship or jobs. ECL where so helpful and thorough with my sons needs and wants and I really couldn’t recommend their services enough. Thank you ECL

5. januar 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Kelly,

Thank you so much for taking the time to write these lovely words regarding the service you have received from the inclusive employment team. It has been amazing to see how well your son has done and what he has achieved. We are so happy to be a part of his employment journey. I will pass your compliment to the team.

Thank you

Richard - Inclusive Employment Team Manager

Bedømt til 5 ud af 5 stjerner

ECL have been great helping with job seeking

ECL have been great in helping to find my daughter her first paid job.

Lisa, her consultant, is very warm and friendly and made us feel at ease. She is very professional and helped to write a CV, apply for jobs, attended the interview and arranged for support for the initial shifts to help her settle in.

7. marts 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Deborah,

Thank you for taking the time to leave this lovely feedback. It’s great to hear how Lisa’s support made you feel at ease and helped your daughter get her first paid job!

Thank you again,
Adele – Inclusive Employment Team Manager

Bedømt til 5 ud af 5 stjerner

Finding employment

ECL
In person meetings, rather than phone calls or emails.

Quick response from ECL in arranging and carrying out initial screening discussion.
First meeting with Inclusive Employment consultant was just over a week later.

I liked the idea of being a Green-keeper. I got the idea whilst watching some videos on ECL’s website about a previous client of ECL.

Inclusive Employment Consultant - Mark

My Inclusive Employment Consultant and I work well together.

They attended my Job Seekers Allowance (JSA) meeting at the Job Centre.

Took me on a CV drop tour to local golf clubs. This included introducing me and ECL to the golf club staff.

They introduced me to and hosted discussions with staff at Essex County Council who co-ordinate accessible apprenticeships.

I’m currently working at a local golf club as a trainee Green-keeper on a three-month contract.

Given me hope and something to work towards.

12. marts 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Edward,

Thank you so much for leaving such lovely feedback regarding the support you have received from Mark within Inclusive Employment.

We are so pleased you have found a role which suits your skills and interests and we wish you the best of luck in your role!

Bedømt til 5 ud af 5 stjerner

Very Happy

Our team have recently been working with Ian to help a lady we support to improve her skills and make her dream become a reality. It has not been easy, but, with Ian's patience and persistence we are definitely on the way to make some of her goals become a reality. We still have a little way to go but with his determination, ideas and thinking outside he box, I truly believe she will get the happy life and the feeling of importance that she longs for. I can't thank you enough for the support you have given us and her.

30. maj 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Thank you very much for leaving us such an amazing review! I have nothing but compliments for Danielle at forget me not caring.

She has gone above and beyond to ensure the best results for the adult we are supporting.

She works in a person-centred way and has collaborated in a refreshing and inspiring manner.

Bedømt til 5 ud af 5 stjerner

Care after discharge from hospital

We can’t thank you enough for the care Paul received and the support you gave me. We couldn’t have managed without you. Your kindness and professionalism is outstanding. We can’t praise you enough

19. maj 2024
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hello,

Thank you so much for taking the time to leave a review. We are so pleased you had a great experience with our team!

Thanks,
ECL Marketing team

Bedømt til 5 ud af 5 stjerner

A big thank you

A big thank you to the staff and caring team for your support in helping me get back safely on my feet. A very professional and friendly team

14. maj 2024
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hello,

Thank you so much for taking the time to leave a review. We are so pleased you had a great experience with our team!

Thanks,
ECL Marketing team

Bedømt til 5 ud af 5 stjerner

Keep supporting me

Keep supporting me

13. maj 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hello,

Thank you so much for taking the time to leave a review. We are so pleased you had a great experience with our team!

Thanks,
ECL Marketing team

Bedømt til 4 ud af 5 stjerner

Thank you Katie Connah for your huge…

Thank you Katie Connah for your huge support in caring and guiding my sister. My sister has gained more independence and confidence and you are the person working hard behind it . You are such a kind and wonderful person and I personally felt very connected by the way you treated my sister and my family . I am very sure your service will be a big support as a community connector to the community and we wish you all the very best to support more and more people in need in our community and a big thanks to ECL for your huge support to the community.
I strongly support ECL and wish them my best in supporting to bring a better life for the people in need in our community .

2. maj 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hello,

Thank you so much for sharing your journey with us! I have enjoyed watching your sister grow and develop her skills whilst I have been supporting her. I have seen such a change in her confidence, it has been a joy to be part of her journey.

Thank you again,
Katie

Bedømt til 5 ud af 5 stjerner

The consultant I worked with was very supportive, understood my needs and really seemed to care.

When I started working with ECL I was working in an extremely stressful job and feeling overwhelmed.

Kelly’s support made all the difference in not only helping me find a role that's perfect for me but supported me through the interview process as well.

She helped me find a new job within a small team who are extremely supportive and I now look forward to going to work and feel a lot less stressed.

I wouldn’t have done nearly as well without the support from ECL Inclusive Employment.

I highly recommend ECL.

9. maj 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Craig,

Thank you for taking the time to leave this lovely feedback. It’s great to hear how Kelly’s support has allowed you to find a role that is perfect for you! We wish you all the luck with your job!

Thank you
Adele – Inclusive Employment Team Manager

Bedømt til 5 ud af 5 stjerner

Great Professional Care and Expertise

I want to thank ECL for their expert care of my brother. Kim Martin, Trusted Assessor, steered us through all the steps toward establishing what we needed to do and the help we could have from other bodies. Gabriella Twine provided enormous support in guiding my brother through complex application procedures for support. Ashley, the Occupational Therapist, has made weekly visits that have greatly aided my brother's recovery: she has encouraged him towards activity and engendered real positivity and determination. Her very real expertise and tips have been very, very useful indeed. The carers have all shown real patience, empathy, and professional skill in caring for my brother since his discharge from hospital. I should particularly like to thank Sara from Corringham whose unassuming endless good humour and common sense were welcomed by my brother. I cannot thank ECL enough for all the help that has been given. Regards Elaine.

24. marts 2024
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Thank you for your sincere review! It was such a pleasure to read the kind words that you wrote about the staff and the service that they provided.

ECL’s aim is to ensure that our customers receive the highest quality service, during a time that may have been difficult.

I will ensure that I share your review of thanks with the team, especially those staff that you named personally.

Thank you once again for taking the time to write to us and expressing positive feedback, it is lovely to hear how the team has made difference.

May I take this opportunity to wish you good health and best wishes for the future.


Yours sincerely,

Ruth Wingrove-Smith
Area Business Manager
ECL South West Essex

Bedømt til 5 ud af 5 stjerner

Katie Connah my community connector has…

Katie Connah my community connector has been very helpful, she made finding volunteering clear. She showed patience and kindness. I am enjoying my volunteering.

25. april 2024
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

I am really happy to have supported you to find your volunteering, I can see you are growing in confidence.

Keep up the good work!

With Best Wishes,
Katie

Bedømt til 3 ud af 5 stjerner

Ecl need investigating for poor management and planning

The staff that come into your home are undervalued, they are all amazing.
The people who sit behind a desk, trusted assessors and area managers are rubbish. Be prepared to be told and not heard. This service is run so poor in the office. The staff who come and visit patients to support and reable are amazing. The planners and trusted assessors and managers are all poorly trained and have no common sense or compassion. Be prepared to be treated like a toddler

3. april 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Louie,

Thank you for sharing your feedback, we’re sorry your experience didn’t match your expectations. ECL aims to ensure that our customers receive the highest quality service.

We have passed your comments onto our quality and governance team, and they are investigating it with our management team.

If you have any more feedback, please get in touch with us by emailing feedback@essexcares.org.

Thank you,
Paulina

Bedømt til 5 ud af 5 stjerner

Outstanding Inclusive Employment Opportunities

The support that our son has received through the inclusive employment service has been excellent. Jack our consultant has been amazing with him and a really good match totally understanding his needs profile and personality. We are feeling very positive about the opportunities that this service will open up for him. Thankyou for all your hard work supporting our son.

4. april 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Helen,

Thank you for taking the time to write the fantastic review that reflects the support you and your son have received so far. We look forward to continuing to support and seeing your son progress into paid employment.

Kind regards,
Sam Goldsmith, Inclusive Employment Team Manager, North

Bedømt til 5 ud af 5 stjerner

My husband goes to the Ashleigh old people centre

My husband goes to the centre twice a week and enjoys the day talking to different people and doing activities like puzzles bingo listening to music the staff are very kind and caring

5. februar 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hello,

Thank you so much for taking the time to leave a review. We are so pleased you had a great experience with our team!

Thanks,
ECL Marketing team

Bedømt til 5 ud af 5 stjerner

Great care

My dad has only been going to the day care centre for a short while , he has dementia sadly and we were concerned how he would feel and settle in initially, thankfully all of the staff are very welcoming , friendly and chatty , he loves it . I have nothing but praise for them , Kirsty who was our first point of contact when we were thinking of trying ecl was knowledgable and super helpful , along with Jess who we met on the first taster day , Annette , Lola and many others there show real car and enthusiasm for what they do , myself and my family are so pleased that my dad enjoys his Fridays there and long may it continue.

22. marts 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hello,

Thank you so much for taking the time to leave a review. We are so pleased you had a great experience with our team!

Thanks,
ECL Marketing team

Bedømt til 5 ud af 5 stjerner

Katie Connor community connector is…

Katie Connor community connector is absolutely fantastic in supporting my autistic daughter. She is helping my daughter in her volunteering role and getting her into the community. My daughter loves talking to Katie about her volunteering work and what she's doing.

22. marts 2024
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Cath,

Your daughter is doing so well volunteering in the café.

She attends twice a week now and is learning so many new skills and growing in confidence, well done!

Best wishes,
Kate Carr, Innovation Manager

Bedømt til 5 ud af 5 stjerner

ASHLEIGH OLDER PEOPLE Basildon

ASHLEIGH OLDER PEOPLE Basildon .
What a wonderful place for older people to go , absolutely been a godsend for my mum who has recently been widowed and moved to a new area . The team there are absolutely amazing caring supportive and genuine. She loves going to the Ashleigh Centre and the change in her is truly noticeable, she is uplifted happy and more chatty . Thank you Ashleigh Older People Centre xx

4. marts 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Louise,

Thank you for taking the time to leave us such a wonderful review.

We are so happy to learn of the positive impact that our support has made and that your loved one enjoys our service as much as we enjoy providing it!

Bedømt til 5 ud af 5 stjerner

Great support from Inclusive Employment Team

Just to say that the kind, sensitive and encouraging support that my daughter Lorna has had from the Inclusive Employment team has been truly 5 star!
Particularly Linda and Caroline have been great. Lorna has feel inspired and supported by them, and all the team.

2. marts 2024
Uopfordret anmeldelse
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Hi Carol,

Thank you for leaving such a positive review regarding the support your daughter has received within Inclusive Employment.

We are really proud of Lorna and her journey into paid employment, Lorna continues to progress week by week and always greets staff and her colleagues with a smile!

We wish Lorna the best of luck in her employment.

Bedømt til 5 ud af 5 stjerner

ECL provided excellent care

ECL provided excellent care after hospital treatment.
The care provided couldn’t be faulted.
It was punctual, kind and attentive.
All required equipment was quickly provided.
Highly recommended services.
Thank you

20. februar 2024
ECL | Person-centred Care-logo

Besvarelse fra ECL | Person-centred Care

Dear Mr Smith,

I wanted to express my sincere gratitude for the incredibly kind compliment.

Your words truly brightened the team’s day and brought smiles to our face.

I appreciate your thoughtfulness and generosity in acknowledging that the care provided to you by the team could not be faulted and that all staff were punctual, kind and attentive.

Your compliment means a lot to team, and we are grateful for your uplifting words.

I am glad that your equipment arrived in a timely manner.

Thank you once again for taking the time to share such a positive and encouraging comment.

Warm regards,
Sarah Evans (Area Business Manager)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere