ECL | Person-centred Care Anmeldelser 367

TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have found the experience of ECL to be exceptional. My Autism Employment Consultant. Radhya Khan. Has been wonderful in helping me find a job. Radhya and Abbey Meech. A job broker. Helped me find ou... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Millicent’s day centre .Extremely informative all staff absolutely lovely caring and tentative all activities thoroughly enjoyable and throughout for all the visitors needs . My dad had a taster sessi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The staff have been great help in finding work and with improving my CV and helping me get better at interviews. They're a great help and have even helped by making me not feel too hung up on jobs re... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

being helpful at amazon doing pack singles being nice to my new friends diane help how to rip a box to follow the line on the box when i get it right then fold it them send it a way

Virksomheden har svaret

Virksomhedsoplysninger

  1. Socialforsorgsorganisation
  2. Dagcenter

Skrevet af virksomheden

ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.

ECL | Person-centred Care

Skrevet af virksomheden

ECL values itself as being a quality, responsive and progressive organisation.
Our mission is to provide existing and new customers with choice and control when accessing services that support their independence and for ECL to be recognised as the company that best meets their needs.

Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

367 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

being helpful at amazon doing pack…

being helpful at amazon doing pack singles being nice to my new friends diane help how to rip a box to follow the line on the box when i get it right then fold it them send it a way

6. juni 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you for sharing your experience. We’re so pleased to hear you are enjoying your work, learning new skills, and making new friends.

Bedømt til 5 ud af 5 stjerner

Extremely informative all staff…

Millicent’s day centre .Extremely informative all staff absolutely lovely caring and tentative all activities thoroughly enjoyable and throughout for all the visitors needs . My dad had a taster session yesterday and he really enjoyed it had a lovely lunch interacted with all of the activities and when he left blew all the lovely staff kisses as a daughter whom he no longer knows who I am it made my day xx

3. juni 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your lovely review, it truly means a lot to us. We’re so pleased your dad enjoyed his taster session, especially the activities and lunch, and that he felt comfortable enough to connect with our team. Hearing that he left blowing kisses really made us smile too. Moments like that are incredibly special, and we’re so glad we could play a part in making your day.

Bedømt til 5 ud af 5 stjerner

ECL review.

I have found the experience of ECL to be exceptional. My Autism Employment Consultant. Radhya Khan. Has been wonderful in helping me find a job. Radhya and Abbey Meech. A job broker. Helped me find out about a crossing guard job not to far from where I live. Abbey introduced me to gill who over sees the crossing guard service, I found a much better understanding of what was expected of me in the role. If it wasn't for Radhya, Abbey, and Carol Basri, who Radhya took over the role and continued to help and support me in work. I would have struggled in whare to start. A great service.

4. juni 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for sharing your experience. We’re delighted to hear how the team supported you in finding a role that suits you, and that you felt well prepared for the opportunity. Your kind words mean a lot, and we’ll be sure to pass them on to the team. Wishing you every success in your new role!

Bedømt til 5 ud af 5 stjerner

Diane and Sheila even Linda and Clare…

Diane and Sheila even Linda and Clare they are one of the best Job coaches ever whenever i struggle i always ask for help and they help me and they are the best Amazing Job Coaches ever!! That’s helped me at Amazon! Received so much support from them :) -Mazhar Ali Waqas

3. juni 2026
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Besvarelse fra ECL | Person-centred Care

Thank you, Mazhar, for your lovely feedback. We’re so pleased Diane, Sheila, Linda and Clare have been able to support you on your journey and help you succeed at Amazon. We’ll be sure to share your kind words with the team! 🌟

Bedømt til 5 ud af 5 stjerner

Good staff = Good help :)

The staff have been great help in finding work and with improving my CV and helping me get better at interviews. They're a great help and have even helped by making me not feel too hung up on jobs rejecting me.
I am now employed, thanks to their help, and I couldn't have done it without their support.

3. juni 2026
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Besvarelse fra ECL | Person-centred Care

Thank you for sharing your experience. We’re so pleased our team could support you with your CV, interviews and confidence throughout your job search. Congratulations on your new employment, and thank you for your kind words — we wish you every success in your new role!

Bedømt til 5 ud af 5 stjerner

Diane and Clare

Diane and Clare. Has done a fantastic job with inters both past and present at amazon I can recommend them anytime at jobs coaches.

2. juni 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you for your kind review. We’re so pleased to hear Diane and Clare have done such a fantastic job supporting interns at Amazon. Your recommendation means a lot, and we’ll be sure to share your lovely feedback with them.

Bedømt til 5 ud af 5 stjerner

Made my daughter feel at ease

Louise S was amazing with my daughter at her screening interview. Made her feel at ease and relaxed. Thank you!

We hope we get access to the next stage.

21. maj 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you for your kind feedback. We’re so pleased to hear that Louise helped your daughter feel at ease during her screening interview—that’s exactly the experience we aim to provide. We wish you both the very best for the next stage!

Bedømt til 5 ud af 5 stjerner

I cannot say enough good things about…

I cannot say enough good things about Oliver and the team at ECL Loughton. The coffee morning yesterday was great! My Nan enjoyed it so much. The singer was brilliant and put a smile on everyone’s faces! I love taking her they’re so patient and supportive that I always know she’s in the best care. Thank you all for everything you do for Nan it’s always noticed and appreciated! X

20. maj 2026
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Besvarelse fra ECL | Person-centred Care

Thank you for the lovely feedback and for your support and amazing contribution to the raffle – it is so appreciated.  It is our absolute pleasure to support nan, and we look forward to seeing her every time she comes in. I will pass on your lovely comments to the rest of the team.  Best, Oliver.

Bedømt til 5 ud af 5 stjerner

Coffee Morning

I attended the ECL Centre at Jessop Court in Loughton yesterday for an event and was invited as a service working with ECL to support unpaid carers.
The manager Oliver and team - yesterday it was Suzanne, Carol, Linda, Jess and apologies if I've forgotten anyone- are totally amazing and those attending had what I can only describe as a joyous time singing, dancing, chatting and eating cake , enjoying a different setting from home and a chance to meet others whilst receiving fantastic care.
As always, the atmosphere is supportive, empowering and uplifting

20. maj 2026
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Besvarelse fra ECL | Person-centred Care

Thank you so much for joining us for our coffee morning.  Your ongoing support is so valuable to us, and it is a pleasure to work so closely with you.  I will pass on your compliments to the team and look forward to seeing you again soon.  All the best, Oliver.

Bedømt til 5 ud af 5 stjerner

To be or not to be-what do you think? (ECL Employability Service)s

For starters I believe it is an excellent service Wendy and Reece [north team] are always at the other end of the phone if needed. Lastly if you have learning disabilities and need a hand into employment I definitely recommend their services. Also, I was really worried at first to be honest because I didn't think I would be successful but Wendy and Reece helped me believe I can do it from the beginning, this is only the start of my journey!

20. maj 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your kind review! We’re delighted to hear how Wendy and Reece have supported you and helped build your confidence from the start. It’s fantastic to know you’re feeling positive about your journey into employment – we’re really proud to be part of it. Wishing you every success for the future!

Bedømt til 5 ud af 5 stjerner

Linda Lloyd

Hi Linda Lloyd is the person who was in contact with me to help me with knowing how to place a safeguarding order, I had no idea how to go about this and Linda was very supportive towards me and my husband and could see the issues we are having with our autistic daughter. I can’t thank her enough for her help and advice

18. maj 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your kind words. We’re really pleased to hear that Linda was able to support you and your husband. She will be delighted to know the difference her advice and understanding made. We truly appreciate you taking the time to share your experience.

Bedømt til 5 ud af 5 stjerner

I definitely recommend

ECL has been a big help, my job coach Katie was determined to help find me a job she has helped me feel confident and is very supportive.

14. maj 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you, Ali, for your wonderful feedback. We’re so pleased to hear how much Katie has supported you and helped build your confidence on your journey to employment. We’ll be sure to share your kind words with her.

Bedømt til 5 ud af 5 stjerner

Jean Horner

Mum had been in a care home. On returning home we were introduced to the services of ECL. Mum attended the day centre and enjoyed herself immensely. All the staff are so friendly and helpful. Nothing being too much trouble. Mum looks forward to her visits and we know that while she is there she will be safe. In such as short space of time we feel part of a family.
Thank you to everyone. It is so wonderful that you bring so much happiness to our mum and give us as a family, support and peace of mind.

16. marts 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Hi Kerry,

Thank you so much for your lovely feedback about the centre and the approach the team here take. We really do strive to give that family feel, so I am thrilled that this has come across. It is our pleasure, and I will be sure to pass your thank on to them all.

Best, Oliver.

Bedømt til 5 ud af 5 stjerner

I would like to leave a review…

I would like to leave a review regarding Samantha the sustainment coach. Samantha is a fantastic person and ECL coach. She cares so much about those she supports. She embodies someone who heart and soul wishes to understand and advocate for those she coaches. I very kind understanding person indeed. She is extremely understanding and patient as a coach. She is always pleasant. There are not many people out there like the ECL coaches and like Samantha. Thank you Sam. In a world where the world can be cruel to those who think and function differently you are someone who changes that. You should be proud of the work you do and I’m incredibly grateful. Thank you.

18. december 2025
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your heartfelt and thoughtful feedback. We’re delighted to hear how positively Samantha has supported you—her kindness and genuine commitment to understanding and advocating for those she works with truly reflect the values we strive for at ECL.

Thank you again for taking the time to share your experience—we’re so pleased Samantha has made such a difference.

Bedømt til 5 ud af 5 stjerner

SAM BARNES Amazing!!!

SAM BARNES--
Brilliant everytime, Fantastic help and so so lovely with myself and my father when needed. I suffers with heightened anxiety and Sam immediately made me feel at ease when needed to communicate with her. We highly recommend Sam and we are truly thankful and very grateful for her support and kindness from start and onwards.

Thankyou Sam

23. april 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your lovely review and recommendation. We’re really pleased to hear how supportive and reassuring Sam has been for you and your father. She’ll be so touched to know her kindness and care made such a positive difference. We’ll be sure to pass on your very kind words, thanks.

Bedømt til 2 ud af 5 stjerner

Not for everyone...

When I joined ECL to begin with and had gotten to know them, they did actually ask me to write a review for them here. A glowing review for which I gave 5 stars. After about a year with them I decided to take it down as I no longer felt that way. I was tempted to update it with a negative review but decided to hold off and see were things go. To their credit things did improve...for a time. Whether or not I've just been very unlucky or just needed a different kind of support that they couldn't offer, I don't know. Whilst its very clear judging by recent reviews that they have had a positive affect on some people (and just to be clear I've had a mix of both positive and negative experiences with ECL). They are CLEARLY not for everyone, especially if you're autistic. It's something to keep in mind. I was with them for about a year and a half before I posted this review and I haven't had contact with them since January. Overall I feel completely let down and betrayed by them at this point and it doesn't feel right to stay silent on this. My advice is simple, approach with caution.

22. april 2026
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Besvarelse fra ECL | Person-centred Care

Hello Joe,

We’re really sorry to hear about your experience, and we sincerely apologise for any frustration or upset this may have caused. This is certainly not the level of service we aim to provide and a member of our team will investigate this as a priority.

Thank you for bringing this to our attention, and again, our sincere apologies.

Bedømt til 5 ud af 5 stjerner

What can I say about ECL is really…

What can I say about ECL is really helpful and kind they help my to find a job that I want to do and Mal Johnson was really helpful as she knows her self and she help me in so many ways I can't give thanks but I'm grateful! For her for helping me in way I can't put into words Mal is like a angel

22. april 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your kind words. We’re delighted to hear about your positive experience with ECL, and we’ll be sure to pass your lovely feedback on to Mel. She’ll be so pleased to know the support she gave made such a difference. We wish you every success in your new role and all the best for the future.

Bedømt til 5 ud af 5 stjerner

Absolutely incredible care

Absolutely incredible care. As a care home and day centre entertainer, I visit many, many settings. ECL has blown me away with the level of care they provide. The staff are so engaged with the customers you would think they are looking after their own parents. I have rarely seen such genuine affection shown from carer givers to care receivers. It's a bonus that I am also treated with respect when I visit, but I am just so completely impressed with the happy, safe, uplifting atmosphere you are met with when you enter ECL Loughton. You really feel like you have walked into a family gathering, such is the warmth shown between customers and staff alike. Well done ECL Loughton, keep up the excellent work. You are a credit to your community.

14. april 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Hi Lou,

Thank you so much for your lovely feedback – I will be sure to share it with the team. We really do aim to give our customers the best care whilst they are with us, and it is so gratifying that this was picked up on by yourself.

Our customers thoroughly enjoy your visits and love singing along to your saxophone and shaking their pom poms!

All the best and hope to see you soon, Oliver

Bedømt til 5 ud af 5 stjerner

Restored my faith in human nature.

I have been in the care of ELC staff during my stay at the Colonia court care home in Colchester Essex where I have spent the past month in the final phase of recovery from a knee cap operation .ELC staff "Ronda", "Rhea" and "Louise "have been amazing providing encouragement ,guidance and all round support for every aspect of my recovery and will be there when I return to my home to give further assistance. I have never felt so at ease and able to put my trust in people as I have with them always being there for me whatever the situation .My experience with them has restored my faith in Human nature in a world that has no time for the individual and their needs. ECL is obviously a company which employs the very highest training standards and cares about it's customers .

14. april 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for taking the time to share your experience at Colonia Court. We’re delighted to hear how supported and at ease you felt during your recovery, and we’ll be sure to pass on your kind words to Ronda, Rhea and Louise. Knowing they made such a positive difference to your wellbeing truly reflects the values and high standards we strive for at ECL. We wish you all the very best with the next stage of your recovery and look forward to continuing to support you at home.

Bedømt til 5 ud af 5 stjerner

Jessica & her team go above and beyond…

Jessica & her team go above and beyond for the care of my wife. After only a short time in going once a week to the day centre my wife & myself couldn’t be happier & is making such a difference in our lives…

9. april 2026
Uopfordret anmeldelse
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Besvarelse fra ECL | Person-centred Care

Thank you so much for your kind words. We’re delighted to hear how much the day centre is helping both you and your wife. Jessica and the team are truly dedicated to providing exceptional care, and it means a great deal to know it’s making such a positive difference in your lives.

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